Ria,
I'm surprised you haven't received 30 million of these "confirmation ticket" emails, all from different people.
This is a way to get your private information and then use it to steal from you.
DO NOT EVEN THINK ABOUT REPLYING
Just a side note: Many attempts at theft now have links to a website. Once you link to the website, a program can be downloaded to your computer that collects your information. In many cases, you don't have to do anything but go to the website for this to be possible.
Karen