#10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |     Owner:  khc  
     Type:  defect   |    Status:  new  
Component:  MSN      |   Version:  2.6.3
 Keywords:           |  
---------------------+------------------------------------------------------
 I am unable to log into MSN on abyss@... - the same account
 works fine using MSN's client. I have 2 other MSN accounts that also work
 fine. It was working not too long ago. When I try to connect, it just
 sticks at "Connecting" and never actually completes the connection, it
 seems. It does not give me any errors or warnings. My password is correct,
 I have double and triple checked.

 I tried using the same version of Pidgin on another computer (just to see
 if it was any specific configuration problems with my computer) and I
 remain unable to connect.

 What additional information would you need to help me figure this out?

--
Ticket URL: <http://developer.pidgin.im/ticket/10696>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc    
     Type:  defect   |       Status:  pending
Milestone:           |    Component:  MSN    
  Version:  2.6.3    |   Resolution:        
 Keywords:           |  
---------------------+------------------------------------------------------
Changes (by datallah):

  * status:  new => pending


Comment:

 Please follow [wiki:TipsForBugReports the instructions] to get a debug log
 and attach it to this ticket.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:1>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------
Changes (by AbyssV3):

  * status:  pending => new


--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:2#comment:>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc    
     Type:  defect   |       Status:  pending
Milestone:           |    Component:  MSN    
  Version:  2.6.3    |   Resolution:        
 Keywords:           |  
---------------------+------------------------------------------------------
Changes (by QuLogic):

  * status:  new => pending


Comment:

 You need to leave the log on for longer. Maybe a couple more minutes. Or
 until you see an error in Pidgin.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:4>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------
Changes (by AbyssV3):

  * status:  pending => new


--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:5#comment:>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by AbyssV3):

 I got no errors in Pidgin. It continues spinning it's wheels (figure of
 speech, the icon spinning besides Connecting sticks and does not continue
 spinning). I ran it for longer and attached the log, but it seems to just
 sit after that point.

 It's a quite odd problem, considering the default MSN client works, and
 all my other MSN accounts work fine, it's just -this- account.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:7>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by AbyssV3):

 The problem still occurs. Is this really baffling everyone? This is a
 terrible bug, since it requires me to continually use MSN's default
 client.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:8>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by Fenris):

 My son's MSN account is doing much the same thing in Pidgin 2.6.3, but WLM
 is working just fine.

 What I can't figure out is that he had a buddy with a mangled address in
 WLM, which he deleted. This same mangled address still shows up in
 Pidgin's debug log as not known about by the server, even after I close
 WLM after deleting it and then edit the blist.xml file to remove all
 entries containing the broken address. Opening WLM again shows that this
 contact is no longer displayed.

 Not sure if this could be relevant.

 I cannot work out what MSN have done since yesterday to break this.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:9>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by AbyssV3):

 My second account, (@gmail.com), has just started doing the same thing as
 my other account, as of right after posting that last comment.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:10>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by AbyssV3):

 I noticed the problem disappearing once I was out of town for
 Thanksgiving. The problem reoccurred once I was back at my normal
 residence, however. With the update to 2.6.4, it appears to be fixed.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:11>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by AbyssV3):

 I spoke too soon. My original abyss@voidinput is fixed, however my
 abyssblackrose@gmail is still not working. As a work around, I am using a
 SOCKS5 proxy with success.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:12>
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Re: #10696: Cannot log into MSN with one specific account

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#10696: Cannot log into MSN with one specific account
---------------------+------------------------------------------------------
 Reporter:  AbyssV3  |        Owner:  khc
     Type:  defect   |       Status:  new
Milestone:           |    Component:  MSN
  Version:  2.6.3    |   Resolution:    
 Keywords:           |  
---------------------+------------------------------------------------------

Comment(by Fenris):

 I have retested my son's MSN account with 2.6.4, the result is the same,
 the login attempt never completes.

 I can capture a debug log if anyone thinks it important.

--
Ticket URL: <http://developer.pidgin.im/ticket/10696#comment:13>
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