#12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |     Owner:  rekkanoryo
     Type:  defect                          |    Status:  new      
Component:  unclassified                    |   Version:  2.7.5    
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------
 Since today I get this error message when trying to log in to my ICQ
 account. When I disable "Use SSL" pidgin logs in without any problems.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------
Changes (by deryni):

  * status:  new => pending


Comment:

 The ICQ servers are having issues today it would seem, we assume this to
 be related to the AIM/ICQ split.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:1>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by ViperGeek):

 The old standby of enabling clientLogin seems to work, at least for now:

 Accounts -> ICQ -> Edit Account -> Advanced -> [x] Use clientLogin

 - Dave

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:2>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by nealo):

 I already had "Use clientLogin" checked, but I still saw this issue.  But
 it works now, after turning off clientLogin, trying to connect (failed),
 and then turning it back on.

 I rarely see anyone logged into ICQ anyway, and the ones I do see are also
 on some other messenger.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:3>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by tomburger):

 Well, it worked for me finally other way around ---
 I had some ICQ issues for week or so, so I realized I'm behind with Pidgin
 updates.

 After upgrade last night, the message above started to coming.
 Today I found this ticket, I switched the clientLogin on, and it didn't
 helped (but no error message), then I switched it off again and now --- it
 works...

 I hope it was just some temporary "magic" problem, here in Czech ICQ is
 still the mostly used IM.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:4>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by ledow):

 I also have had this problem since using 2.7.5.

 Clientlogin does has absolutely zero effect but disabling SSL does.  Any
 way to check the SSL certificates being used?

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:5>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by ledow):

 The only data I could pull out of the debug window that looks wrong is:

 (12:56:18) nss: Handshake failed  (-5928)
 (12:56:18) oscar: unable to connect to FLAP server of type 0x0002
 (12:56:18) connection: Connection error on 03D53FD8 (reason: 0
 description: Unable to connect to BOS server: SSL Handshake Failed)

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:6>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by Knight):

 The "Use clientLogin" worked for me as well.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:7>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by Edding8400):

 But this can't be the solution.
 I don't like to deactivate security related items and SSL Login is
 important.

 If I use clientLogin with SSL the Debug Windows says:
 "We haven't received a tlsCertName to use. We will not do SSL to BOS."
 and
 "We won't use SSL for FLAP [....]"

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:8>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by rekkanoryo):

 Replying to [comment:8 Edding8400]:
 > But this can't be the solution.

 It is.  ICQ's servers were very recently split from AIM's, and most of
 ICQ's new servers do not support SSL.  There's nothing we can do about
 that.

 The only reason clientLogin works with the "Use encryption if available"
 setting is that the clientLogin method gives us the information we need to
 determine what servers we can or cannot connect to with SSL.  In effect,
 the only thing that uses SSL is the login process; the rest of the
 connection for ICQ is insecure.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:9>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  pending    
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------

Comment(by Edding8400):

 Replying to [comment:9 rekkanoryo]:
 > It is.  ICQ's servers were very recently split from AIM's, and most of
 ICQ's new
 > servers do not support SSL.  There's nothing we can do about that.

 Thanks for fast answer explanation!
 Now I have a better understanding about this topic.
 I think it's really bad what they did. Secure Logindata-transfer is a
 duty.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:10>
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Re: #12886: Unable to connect to BOS server:: SSL Handshake Failed

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#12886: Unable to connect to BOS server:: SSL Handshake Failed
--------------------------------------------+-------------------------------
 Reporter:  WebComPas                       |        Owner:  rekkanoryo  
     Type:  defect                          |       Status:  closed      
Milestone:                                  |    Component:  unclassified
  Version:  2.7.5                           |   Resolution:              
 Keywords:  ssl handshake bos server login  |  
--------------------------------------------+-------------------------------
Changes (by trac-robot):

  * status:  pending => closed


Comment:

 This ticket was closed automatically by the system.  It was previously set
 to a Pending status and hasn't been updated within 14 days.

--
Ticket URL: <http://developer.pidgin.im/ticket/12886#comment:11>
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