#9606: Cannot log into hotmail account: pidgin times out.

View: New views
10 Messages — Rating Filter:   Alert me  

#9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |     Owner:  khc  
     Type:  defect     |    Status:  new  
Component:  MSN        |   Version:  2.5.7
 Keywords:             |  
-----------------------+----------------------------------------------------
 Attempts to log into my hotmail account fails on both Windows and Linux
 (Fedora 10/11), using the 2.5.7 release. See attached debug log.

 This only seems to happen for my older, main account, if I use another,
 newer account this works fine. I can log into and use my older main MSN
 account using other clients, such as Empathy and Meebo.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc    
     Type:  defect     |       Status:  pending
Milestone:             |    Component:  MSN    
  Version:  2.5.7      |   Resolution:        
 Keywords:             |  
-----------------------+----------------------------------------------------
Changes (by QuLogic):

  * status:  new => pending


Comment:

 The server is complaining about the buddy `nor'morgwae@...` in the
 Buddies. I think this is a typo since there's another entry without the
 apostrophe.

 I believe the buddies should still be shown in the buddy list even though
 Pidgin doesn't completely think you have logged in. If you remove this
 buddy (probably need to turn on `Show Offline`), you should be able to log
 in.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:1>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc    
     Type:  defect     |       Status:  pending
Milestone:             |    Component:  MSN    
  Version:  2.5.7      |   Resolution:        
 Keywords:             |  
-----------------------+----------------------------------------------------
Changes (by rgladwell):

  * status:  pending => new


Comment:

 Thanks for the feedback: I couldn't delete my nor'morgwae@...
 buddy through the Pidgin interface because the MSN account login never
 gets far enough to display this user in my offline buddy list.

 Instead, I logged into mail.live.com and deleted my MSN contact through
 their contacts web. But nor'morgwae@... stills appears in the membership
 list downloaded from MSN. Pidgin sees this user and adds him to the block
 list, but for some reason won't complete login to my MSN account.

 Meebo and other IM clients such as Empathy seem to handle this fine. Any
 advice as to what maybe causing this would be fantastic.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:2>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc
     Type:  defect     |       Status:  new
Milestone:             |    Component:  MSN
  Version:  2.5.7      |   Resolution:    
 Keywords:             |  
-----------------------+----------------------------------------------------

Comment(by rgladwell):

 I also deleted the user directly from the list of contacts in the
 blist.xml file in my $HOME/.purple directory.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:3>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc
     Type:  defect     |       Status:  new
Milestone:             |    Component:  MSN
  Version:  2.5.7      |   Resolution:    
 Keywords:             |  
-----------------------+----------------------------------------------------

Comment(by QuLogic):

 Can you try with 2.5.8?

 I can't reproduce with the current code. We send a correct request and the
 server responds telling us the buddy doesn't exist, and we ignore it
 afterwards. If 2.5.8 doesn't work, then you can try again when 2.6.0 is
 released.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:4>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc
     Type:  defect     |       Status:  new
Milestone:             |    Component:  MSN
  Version:  2.5.7      |   Resolution:    
 Keywords:             |  
-----------------------+----------------------------------------------------

Comment(by bernmeister):

 Set to Pending...?

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:5>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc
     Type:  defect     |       Status:  new
Milestone:             |    Component:  MSN
  Version:  2.5.7      |   Resolution:    
 Keywords:             |  
-----------------------+----------------------------------------------------

Comment(by rgladwell):

 I can confirm the issue is still extant with 2.5.8, will retry with 2.6.0
 when it becomes available and update this issue with my findings.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:6>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc
     Type:  defect     |       Status:  new
Milestone:             |    Component:  MSN
  Version:  2.5.7      |   Resolution:    
 Keywords:             |  
-----------------------+----------------------------------------------------

Comment(by rgladwell):

 I can confirm this is still an issue for 2.6.0 and 2.6.1.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:7>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc    
     Type:  defect     |       Status:  pending
Milestone:             |    Component:  MSN    
  Version:  2.5.7      |   Resolution:        
 Keywords:             |  
-----------------------+----------------------------------------------------
Changes (by QuLogic):

  * status:  new => pending


Comment:

 Can you export the `PURPLE_VERBOSE_DEBUG` environment variable and then
 get a new debug log?

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:8>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker

Re: #9606: Cannot log into hotmail account: pidgin times out.

by Pidgin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

#9606: Cannot log into hotmail account: pidgin times out.
-----------------------+----------------------------------------------------
 Reporter:  rgladwell  |        Owner:  khc    
     Type:  defect     |       Status:  pending
Milestone:             |    Component:  MSN    
  Version:  2.5.7      |   Resolution:        
 Keywords:             |  
-----------------------+----------------------------------------------------
Changes (by rgladwell):

  * status:  pending => new


Comment:

 Please find updated log file attached for pidgin 2.6.1.

--
Ticket URL: <http://developer.pidgin.im/ticket/9606#comment:9>
Pidgin <http://pidgin.im>
Pidgin
_______________________________________________
Tracker mailing list
Tracker@...
http://pidgin.im/cgi-bin/mailman/listinfo/tracker