[Cooker] 2010 Free first time wizard: imposible to continue without doing all steps

[Juan Luis Baptiste-3]

Hi,

The first time wizard seems pretty broken, if I decline all steps I
will get a screen with the following text and a "prevous" button that
will take me again to the first step of the wizard:

"Thank you for your time. We value your feedback and hope you wil
enjoy your new Mandriva Linux system.

The Mandriva Team."

If I cancel on any of the steps I get a screen with a text sayng that
I have decided to cancel the first time wizard but I can run it again
etc etc etc,  with a back button that will also will take me back to
the beginning of the wizard instad of letting me go through, so at
this point I haven't been able to enter to my new system without
registering, answering the survey and sending the hardware report.

Now, if I sign in with my account, answer the survey and try to upload
the hardware report I get the same text from the beginning with the
previous button which takes me back to the upload hardware report
screen, but then if I press next I get an error of "the file is not
valid" bewcause the file wasn't uploaded.,


So, at this point it seems that it's impossible to finish the
installation as there's no way to avoid the first time wizard or
finish it successfully.

Is anyone else seeing this and how can I workaround it ???


Juancho

[Glen Ogilvie]

On Fri, 06 Nov 2009, Juan Luis Baptiste wrote:
> Hi,
>
> The first time wizard seems pretty broken, if I decline all steps I
> will get a screen with the following text and a "prevous" button that
> will take me again to the first step of the wizard:
>
> "Thank you for your time. We value your feedback and hope you wil
> enjoy your new Mandriva Linux system.

It has a usability issue, in that the last screen does not exit. You have to
click the close button in the bottom right corner.

Regards
Glen Ogilvie

[Moreno]

Hi

On Fri, Nov 6, 2009 at 8:19 AM, Glen Ogilvie <nelg@...> wrote:

> On Fri, 06 Nov 2009, Juan Luis Baptiste wrote:
>> Hi,
>>
>> The first time wizard seems pretty broken, if I decline all steps I
>> will get a screen with the following text and a "prevous" button that
>> will take me again to the first step of the wizard:
>>
>> "Thank you for your time. We value your feedback and hope you wil
>> enjoy your new Mandriva Linux system.
>
> It has a usability issue, in that the last screen does not exit. You have to
> click the close button in the bottom right corner.
>
> Regards
> Glen Ogilvie
>

Good, I'm not the only which have problem with close button
https://qa.mandriva.com/show_bug.cgi?id=55099


Bye Bye, Moreno

[Jan Ciger]

Moreno <moreno.mg@...> wrote:

> Good, I'm not the only which have problem with close button
> https://qa.mandriva.com/show_bug.cgi?id=55099

Yep, it is a pretty strange design from the usability POV. I got tripped up by
it as well.

Regards,

Jan

[Juan Luis Baptiste-3]

On Fri, Nov 6, 2009 at 2:19 AM, Glen Ogilvie <nelg@...> wrote:
>
> It has a usability issue, in that the last screen does not exit. You have to
> click the close button in the bottom right corner.
>


Oh my god that button is almost invisible ! it is completely out if
sight when you are focused on the survey rectangle at the top of the
screen: Now that you told me about that button I still had a hard time
finding it.

Thanks for the tip.


Juancho

[Jan Ciger]

Juan Luis Baptiste <juan.baptiste@...> wrote:
> On Fri, Nov 6, 2009 at 2:19 AM, Glen Ogilvie <nelg@...>
wrote:
> > It has a usability issue, in that the last screen does not exit. You have
> > to click the close button in the bottom right corner.
>
> Oh my god that button is almost invisible ! it is completely out if
> sight when you are focused on the survey rectangle at the top of the
> screen: Now that you told me about that button I still had a hard time
> finding it.
>
> Thanks for the tip.

I would say that this is a candidate for the errata unless we want to get
blasted by reviewers that Mandriva is forcing people to take surveys and
register somewhere (not even Microsoft does that).

Regards,

Jan

[Frederic Crozat]

Le vendredi 06 novembre 2009 à 13:52 +0100, Jan Ciger a écrit :
> Moreno <moreno.mg@...> wrote:
>
> > Good, I'm not the only which have problem with close button
> > https://qa.mandriva.com/show_bug.cgi?id=55099
>
> Yep, it is a pretty strange design from the usability POV. I got tripped up by
> it as well.

It is an ugly workaround because webkit-gtk doesn't seem to handle
"close" button correctly (unlike gecko which was used before), so we had
to move close button outside html. We know it isn't great at the bottom
so we wanted to move it at the top of the window but it was done in time
for the release.


--
Frederic Crozat <fcrozat@...>
Mandriva

[Glen Ogilvie]

On Sat, 07 Nov 2009, Jan Ciger wrote:

> Juan Luis Baptiste <juan.baptiste@...> wrote:
> > On Fri, Nov 6, 2009 at 2:19 AM, Glen Ogilvie <nelg@...>
>
> wrote:
> > > It has a usability issue, in that the last screen does not exit. You
> > > have to click the close button in the bottom right corner.
> >
> > Oh my god that button is almost invisible ! it is completely out if
> > sight when you are focused on the survey rectangle at the top of the
> > screen: Now that you told me about that button I still had a hard time
> > finding it.
> >
> > Thanks for the tip.
>
> I would say that this is a candidate for the errata unless we want to get
> blasted by reviewers that Mandriva is forcing people to take surveys and
> register somewhere (not even Microsoft does that).

Since the survey is in HTML, I assume someone at Mandriva could change the
last page, which could help users find the button.

Please can it have some text added to it telling the user they can now close
the survey by clicking on the close button at the bottom right.

Regards
Glen Ogilvie

[José Jorge-4]

A Friday 6 November 2009 14:49:47, Frederic Crozat escreveu:
> It is an ugly workaround because webkit-gtk doesn't seem to handle
> "close" button correctly (unlike gecko which was used before), so we had
> to move close button outside html. We know it isn't great at the bottom
> so we wanted to move it at the top of the window but it was done in time
> for the release.

Really ugly... I tried everything else (and Ctrl+Alt+Bakspace is now disabled
by default 8^E ) before I've found it!

That's a real big mistake!