[Reiner SCT] CTAPI: Could not open device at 0

[Paul Menzel-3]

Dear libchipcard hackers,


I want to get my

$ lsusb
Bus 004 Device 002: ID 0c4b:0300 Reiner SCT Kartensysteme GmbH cyberJack pinpad(a)

running under Debian unstable/sid. I installed the current version from
the ReinerSCT Web site [1].

ii  libctapi-cyberjack2                  3.3.2-1                        REINER SCT cyberJack pinpad/e-com USB user s

ii  libchipcard-data                     4.2.8-1                        configuration files for libchipcard

I think the reader is recognized by the system.

$ chipcard-tool list
Server: 4a7db794
  Readers:
  - auto1-cyberjack2 (cyberjack2, port 0)

After it did not work right away I followed the hint after a run of
`cyberjack` and I removed ifd-cyberjack2 (and pcscd). After doing so,
inserting a card does not even get the reader to blink.

So this is the current situation shown by running `cyberjack`.

$ cyberjack
BEGIN: ermittle Distribution (0/6)
END  : ermittle Distribution (1/6) [OK]
BEGIN: ermittle Systeminformationen (1/6)
END  : ermittle Systeminformationen (2/6) [OK]
BEGIN: ermittle Gruppeninformation (2/6)
END  : ermittle Gruppeninformation (3/6) [OK]
BEGIN: ermittle laufende Dienste (3/6)
END  : ermittle laufende Dienste (4/6) [OK]
BEGIN: ermittle installierten Treiber (4/6)
END  : ermittle installierten Treiber (5/6) [OK]
BEGIN: ermittle und teste angeschlossene Leser (5/6)
SCardEstablishContext: Cannot Connect to Resource Manager: Service not available. (8010001D)
Error in open: -5
CTAPI: Could not open device at 0
END  : ermittle und teste angeschlossene Leser (6/6) [ERROR]

Es wurden 3 Dateien im aktuellen Verzeichnis angelegt:
- cyberjack-report.log: Enthaelt die Ergebnisse der Tests
- cyberjack-hints.log : Enthaelt moeglicherweise Hinweise
                        zu gefundenen Problemen und deren
                        Behebung.
- cyberjack.xml       : Enthaelt die Testergebnisse in fuer
                        den Support aufbereiteter Form.
Bitte senden Sie bei Problemen die Datei "cyberjack.xml"
an den Linux-Support von Reiner SCT.

Any help is appreciated.


Thanks,

Paul


[1] http://www.reiner-sct.com/content/view/32/43/


[cyberjack-hints.log]

---

---

[cyberjack-report.log]

---

Distribution: Debian squeeze/sid
System: Linux, 2.6.30-1-amd64, #1 SMP Mon Aug 3 18:45:04 UTC 2009, x86_64
Libchipcard4 Dienst gefunden.
Treiberdatei: /usr/lib/libctapi-cyberjack.so
Treiberversion: 3.3.2.0
PC/SC Interface
  PC/SC-Interface nicht verfuegbar.
CTAPI Interface
Leser cyberJack pinpad(a) an 004:002 (vendorid="0c4b", productid="0300")
Ergebnis des Lesertests:
- Geraetedatei ist: /dev/bus/usb/004/002
- die Geraetedate existiert
- Dateirechte: Rechte=664, Besitzer=0, Gruppe=0
- Dateibesitzer: root
- Dateigruppe: root
- der ausfuehrende Benutzer hat Leserechte
- der ausfuehrende Benutzer hat keine Schreibrechte (Permission denied)
  CTAPI-Interface nicht verfuegbar.

---

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[Paul Menzel-3]

Dear list,


thanks to the hint from someone off-list, I got the reader working.

Am Montag, den 10.08.2009, 19:05 +0200 schrieb Anonymous:
> Paul Menzel schrieb:
> > - der ausfuehrende Benutzer hat keine Schreibrechte (Permission
> > denied)
>
> Just do a
>
> sudo chgrp cyberjack /dev/bus/usb/004/002
>
> This was working for my Ubuntu PC.

That did the trick here too. Great! Thanks!

Could this be an error of the udev rules? Hmm, looking at the package
content

$ dpkg -L libctapi-cyberjack2 | grep udev
/etc/udev
/etc/udev/rules.d
/etc/udev/rules.d/z80_cyberjack.rules
/sbin/udev.cyberjack.sh

I did not find the rules file on my system.

$ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file or directory

How can this be? I installed the package using `sudo dpkg -i …`.


Thanks,

Paul


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[Micha Lenk]

Hi Paul,

Paul Menzel schrieb:
> I did not find the rules file on my system.
>
> $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
> ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file or directory
>
> How can this be? I installed the package using `sudo dpkg -i …`.

/etc/udev/rules.d/z80_cyberjack.rules is probably a symlink. The file it
points to should be part of the package libctapi-cyberjack2. If it isn't
it's a bug in the package.

Regards
  Micha

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[Paul Menzel-3]

Dear Micha,


Am Donnerstag, den 03.09.2009, 23:36 +0200 schrieb Micha Lenk:
> Paul Menzel schrieb:
> > I did not find the rules file on my system.
> >
> > $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
> > ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file or directory
> >
> > How can this be? I installed the package using `sudo dpkg -i …`.
>
> /etc/udev/rules.d/z80_cyberjack.rules is probably a symlink.

I checked it again, there is no symlink there on my system.

> The file it
> points to should be part of the package libctapi-cyberjack2. If it isn't
> it's a bug in the package.

I installed it again and it did not solve the problem. Where can I
report this bug to?


Bests and thanks for your answer,

Paul


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[Paul Menzel-3]

Dear Micha,


Am Donnerstag, den 03.09.2009, 23:36 +0200 schrieb Micha Lenk:
> Paul Menzel schrieb:
> > I did not find the rules file on my system.
> >
> > $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
> > ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file or directory
> >
> > How can this be? I installed the package using `sudo dpkg -i …`.
>
> /etc/udev/rules.d/z80_cyberjack.rules is probably a symlink.

I checked it again, there is no symlink there on my system.

> The file it
> points to should be part of the package libctapi-cyberjack2. If it isn't
> it's a bug in the package.

I installed it again and it did not solve the problem. Where can I
report this bug to?


Bests and thanks for your answer,

Paul


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[Paul Menzel-3]

Dear libchipcard hackers,


Am Freitag, den 04.09.2009, 00:07 +0200 schrieb Paul Menzel:

> Am Donnerstag, den 03.09.2009, 23:36 +0200 schrieb Micha Lenk:
> > Paul Menzel schrieb:
> > > I did not find the rules file on my system.
> > >
> > > $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
> > > ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file or directory
> > >
> > > How can this be? I installed the package using `sudo dpkg -i …`.
> >
> > /etc/udev/rules.d/z80_cyberjack.rules is probably a symlink.
>
> I checked it again, there is no symlink there on my system.
>
> > The file it
> > points to should be part of the package libctapi-cyberjack2. If it isn't
> > it's a bug in the package.
>
> I installed it again and it did not solve the problem. Where can I
> report this bug to?

Long story made short, I must have deleted myself sometimes in the past.
I cannot remember though, that I did that.

        $ dpkg --status libctapi-cyberjack2
        […]
        Conffiles:
         /etc/udev/rules.d/z80_cyberjack.rules 60ddd8bd419f31947e059f345b26e609
         /etc/cyberjack/cyberjack.conf.default b29eaad5b74d991775620c80699b6d40

I switched debugging on for `dpkg` (man dpkg).

        $ sudo dpkg --debug=21 -i libctapi-cyberjack2_3.3.2-1debian5_i386.deb

        […]

        D000001: deferred_configure updating conffiles
        D000020: deferred_configure `/etc/udev/rules.d/z80_cyberjack.rules' (= `/etc/udev/rules.d/z80_cyberjack.rules') useredited=1 distedited=0 what=2002
        D000020: conffderef in=`/etc/cyberjack/cyberjack.conf.default' result=`/etc/cyberjack/cyberjack.conf.default'
        D000020: deferred_configure `/etc/cyberjack/cyberjack.conf.default' (= `/etc/cyberjack/cyberjack.conf.default') useredited=-1 distedited=-1 what=2
        […]

Then I forced `dpkg` to install the missing conffile.

        $ sudo dpkg --debug=21 -i --force-confmiss libctapi-cyberjack2_3.3.2-1debian5_i386.deb

        […]

        D000001: deferred_configure updating conffiles
       
        Konfigurationsdatei »/etc/udev/rules.d/z80_cyberjack.rules« existiert auf dem System nicht.
        Installiere neue Konfigurationsdatei wie angefordert.
        D000020: deferred_configure `/etc/udev/rules.d/z80_cyberjack.rules' (= `/etc/udev/rules.d/z80_cyberjack.rules') useredited=-1 distedited=-1 what=204
        D000020: conffderef in=`/etc/cyberjack/cyberjack.conf.default' result=`/etc/cyberjack/cyberjack.conf.default'
        D000020: deferred_configure `/etc/cyberjack/cyberjack.conf.default' (= `/etc/cyberjack/cyberjack.conf.default') useredited=-1 distedited=-1 what=2

        […]

Check it.

        $ ls -l /etc/udev/rules.d/

        […]

        -rwxr-xr-x 1 root root   546 30. Jul 1:6 z80_cyberjack.rules

One last question though. Does it have to be executable? All other
rules-files are not.


Thanks,

Paul


[1] /etc/udev/rules.d/z80_cyberjack.rules


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[Martin Preuss]

Hi,

On Montag, 28. September 2009, Paul Menzel wrote:
> Am Freitag, den 04.09.2009, 00:07 +0200 schrieb Paul Menzel:
> > Am Donnerstag, den 03.09.2009, 23:36 +0200 schrieb Micha Lenk:
> > > Paul Menzel schrieb:
> > > > I did not find the rules file on my system.
> > > >
> > > > $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
> > > > ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file
> > > > or directory
[...]

Oddly enough, I had the same problem: I verified that the rules file actually
*is* inside the dpkg package, but still dpkg silently ignores it.

I then went ahead and deinstalled the package with the purge command ("apt-get
purge libctapi-cyberjack2") and reinstalled it. I don't know why but after
that the rules file was installed...

Anyway, I don't know enough about the guts of dpkg to have an idea why dpkg
would silenty ignore files inside a package but still installs them when
purging the predecessor first...


Regards
Martin



--
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Martin Preuss - http://www2.aquamaniac.de/
AqBanking - http://www.aqbanking.de/
LibChipcard - http://www.libchipcard.de/


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[Paul Menzel-3]

Dear Martin,


Am Montag, den 28.09.2009, 18:10 +0200 schrieb Martin Preuss:

> On Montag, 28. September 2009, Paul Menzel wrote:
> > Am Freitag, den 04.09.2009, 00:07 +0200 schrieb Paul Menzel:
> > > Am Donnerstag, den 03.09.2009, 23:36 +0200 schrieb Micha Lenk:
> > > > Paul Menzel schrieb:
> > > > > I did not find the rules file on my system.
> > > > >
> > > > > $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
> > > > > ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file
> > > > > or directory
> [...]
>
> Oddly enough, I had the same problem: I verified that the rules file actually
> *is* inside the dpkg package, but still dpkg silently ignores it.
>
> I then went ahead and deinstalled the package with the purge command ("apt-get
> purge libctapi-cyberjack2") and reinstalled it. I don't know why but after
> that the rules file was installed...

Was that on a new system or have you had libctapi-cyberjack2 installed
and removed before?

> Anyway, I don't know enough about the guts of dpkg to have an idea why dpkg
> would silenty ignore files inside a package but still installs them when
> purging the predecessor first...

Could it be that the conffile is executable?

Did anybody else on this list experience this problem? Could you please
run `dpkg` with `--debug=21` (next time)?


Bests,

Paul


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[Martin Preuss]

Hi,

On Montag, 28. September 2009, Paul Menzel wrote:
> Am Montag, den 28.09.2009, 18:10 +0200 schrieb Martin Preuss:
[...]
> > I then went ahead and deinstalled the package with the purge command
> > ("apt-get purge libctapi-cyberjack2") and reinstalled it. I don't know
> > why but after that the rules file was installed...
>
> Was that on a new system or have you had libctapi-cyberjack2 installed
> and removed before?
[...]

Actually, it was on a system where previous versions had been installed. I had
this problem with Debian5 and Ubuntu 9.04 (I can't remember if the problem
were also present on my Debian 4 and older Ubuntu's).

[...]
> > Anyway, I don't know enough about the guts of dpkg to have an idea why
> > dpkg would silenty ignore files inside a package but still installs them
> > when purging the predecessor first...
>
> Could it be that the conffile is executable?
[...]

Someone else ought'a answer that... I really don't have a clue. :-/


Regards
Martin


--
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Martin Preuss - http://www2.aquamaniac.de/
AqBanking - http://www.aqbanking.de/
LibChipcard - http://www.libchipcard.de/


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[Paul Menzel-3]

Dear Martin,


Am Montag, den 28.09.2009, 22:39 +0200 schrieb Martin Preuss:

> On Montag, 28. September 2009, Paul Menzel wrote:
> > Am Montag, den 28.09.2009, 18:10 +0200 schrieb Martin Preuss:
> [...]
> > > I then went ahead and deinstalled the package with the purge command
> > > ("apt-get purge libctapi-cyberjack2") and reinstalled it. I don't know
> > > why but after that the rules file was installed...
> >
> > Was that on a new system or have you had libctapi-cyberjack2 installed
> > and removed before?
> [...]
>
> Actually, it was on a system where previous versions had been installed. I had
> this problem with Debian5 and Ubuntu 9.04 (I can't remember if the problem
> were also present on my Debian 4 and older Ubuntu's).

So it could well be, that the file had been deleted manually before and
the packages were not purged when removed. Then dpkg noticed that the
configuration file had been removed and did not change that during
re-installation until it was purged.

[…]

> > > Anyway, I don't know enough about the guts of dpkg to have an idea why
> > > dpkg would silenty ignore files inside a package but still installs them
> > > when purging the predecessor first...
> >
> > Could it be that the conffile is executable?
> [...]
>
> Someone else ought'a answer that... I really don't have a clue. :-/

I hope someone else knows.


Thanks,

Paul


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[Micha Lenk]

Hi Paul,

Paul Menzel wrote:

> Am Montag, den 28.09.2009, 18:10 +0200 schrieb Martin Preuss:
>> On Montag, 28. September 2009, Paul Menzel wrote:
>>> Am Freitag, den 04.09.2009, 00:07 +0200 schrieb Paul Menzel:
>>>> Am Donnerstag, den 03.09.2009, 23:36 +0200 schrieb Micha Lenk:
>>>>> Paul Menzel schrieb:
>>>>>> I did not find the rules file on my system.
>>>>>>
>>>>>> $ LANG=C ls -l /etc/udev/rules.d/z80_cyberjack.rules
>>>>>> ls: cannot access /etc/udev/rules.d/z80_cyberjack.rules: No such file
>>>>>> or directory
>> [...]
>>
>> Oddly enough, I had the same problem: I verified that the rules file actually
>> *is* inside the dpkg package, but still dpkg silently ignores it.
>>
>> I then went ahead and deinstalled the package with the purge command ("apt-get
>> purge libctapi-cyberjack2") and reinstalled it. I don't know why but after
>> that the rules file was installed...
>
> Was that on a new system or have you had libctapi-cyberjack2 installed
> and removed before?
>
>> Anyway, I don't know enough about the guts of dpkg to have an idea why dpkg
>> would silenty ignore files inside a package but still installs them when
>> purging the predecessor first...
>
> Could it be that the conffile is executable?

No, I'd rather guess that it's a bug in dpkg regarding symlinks and
conffiles, which causes this behaviour. I haven't checked the situation
in detail yet, but it looks quite similar to what Marc Haber describes
in http://bugs.debian.org/421344

Regards
  Micha

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[Paul Menzel-3]

Dear Micha,


thanks for your answer.

Am Montag, den 28.09.2009, 23:17 +0200 schrieb Micha Lenk:
> Paul Menzel wrote:
> > Am Montag, den 28.09.2009, 18:10 +0200 schrieb Martin Preuss:

[…]

> >> Anyway, I don't know enough about the guts of dpkg to have an idea why dpkg
> >> would silenty ignore files inside a package but still installs them when
> >> purging the predecessor first...
> >
> > Could it be that the conffile is executable?
>
> No, I'd rather guess that it's a bug in dpkg regarding symlinks and
> conffiles, which causes this behaviour. I haven't checked the situation
> in detail yet, but it looks quite similar to what Marc Haber describes
> in http://bugs.debian.org/421344

Interesting. I think though that there are symlinks in
libctapi-cyberjack2.


Thanks,

Paul


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