A crash report tool

[Pierre D.-2]

Hi

After somebody misused the LG3D bug tracker, I thinked at the way we're trying
to understand "crashes" (mostly installation problems).
And we're wasting a lot of time saying "Use the latest version", "Send us your
lgserver.log file", "What mode are you using", "What Graphic card with which
driver" and so on.
That's why I've started a "crash" report tool.
Currently, it's only a web interface, but I'm planning a python client, that'd
find as many information as needed, and send them on the server.

Since dev.java.net doesn't accept any "dynamic" language like PHP, I can put
my tool only on my website. That'll work, but the URL is rather big, and
there are some quotas !

Here is the current version :
http://pinaraf.robertlan.eu.org/LG3D/crash_reporter

I know, it looks horrible.
I know, it's doesn't allow a really good bug tracking.
But that's a working prototype, and that may be handy...

If I forgot any field in the form, please report it.

Thanks
        Pierre


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[lg3d-interest]

Hi Pierre,

Great tool and idea. I think java.net guys can deliver to lg3d project something like that. It could be special issue tracker or something. Most problem soloves WebStart distribution and we shold make bigger attention for this way to download lg3d

Radek
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[Pierre D.-2]

Le Dimanche 04 Décembre 2005 23:32, lg3d-interest@... a écrit :
> Hi Pierre,
>
> Great tool and idea. I think java.net guys can deliver to lg3d project
> something like that. It could be special issue tracker or something. Most
> problem soloves WebStart distribution and we shold make bigger attention
> for this way to download lg3d
If a lot of people think this tool is useful, then can we put it on the main
webpage ? If it's not there, then it's useless because nobody will use it.

I'm going to add a RSS feed for us to be notified about the new reports...


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[lg3d-interest]

The other thing we should do is make our error messages more user friendly. Users obviouslt are not reading or understanding the log messages. Perhaps we should add an error handler that displays a dialog box for all SEVERE level messages.
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[lg3d-interest]

I ask again : please, can we put a link to this tool on the website ? When somebody reports a crash, he doesn't always give all the needed informations, and that's making "bug" solving harder !
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[lg3d-interest]

Isent this like bugzilla?  Anyways it is a very cool tool and I am glad we have a bug tool now.
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[Pierre D.-2]

Le Dimanche 11 Décembre 2005 00:57, lg3d-interest@... a écrit :
> Isent this like bugzilla?  Anyways it is a very cool tool and I am glad we
> have a bug tool now. ---
It's not like our bug tracker.
The bug tracker is ... for bugs :)
You can't say "LG3D is not starting" in the bug tracker, while my crash report
tool is done for such "crashes".


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[lg3d-interest]

Pierre please do add this to the project web sites, At a minimum I think it should be one of the first things in the getting started guide and also in the trouble shooting section.
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[lg3d]

Hi,

Although crystal reports is good , I recommend RAQ Report to you , and I am sure that it can achieve your purpose easily . After I have used it for half a year , I find that it focuses on Quick Report Development , Easy Report Publish , and Seamless Embedding Deployment for Business Intelligence . At the same time , it is a pure Java reporting tool, which is very simple for learning. And what's more , RAQ Report is a free Java reporting tool, and you can get it at http://www.raqsoft.com/ 

 mike bally
Free Java Reporting Tool -- http://www.raqsoft.com/
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