Bank Security

[serachewhi]

Alliance and Leicester have a security issue with their banking website whereby the pages do not enforce cache control.  As a result, secure pages are being cached and confidential information is leaked through the browser local cache.  This is also highly frustrating for users of the system as pages have to be manually refreshed before changes can be seen.

I've notified them about this issue four times, and each time they say the same thing: "we have referred this to a specialist team".

Over four months has passed since my first notifying them.

Not sure what else to do, so posted here out of frustration - why are banks so poor at listening to their users concerns about security and even functional issues?

regards etc.

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Securing Apache Web Server with thawte Digital Certificate
In this guide we examine the importance of Apache-SSL and who needs an SSL certificate.  We look at how SSL works, how it benefits your company and how your customers can tell if a site is secure. You will find out how to test, purchase, install and use a thawte Digital Certificate on your Apache web server. Throughout, best practices for set-up are highlighted to help you ensure efficient ongoing management of your encryption keys and digital certificates.

http://www.dinclinx.com/Redirect.aspx?36;4175;25;1371;0;5;946;e13b6be442f727d1
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[mgk-2]

Doesn't surprise me unfortunately.

I'm a customer and was annoyed that they used the same credentials for
over the phone verification as over the interwebs.  I was told that the
phone calls offer the same level of encryption as via ssl and promptly
ignored.

Perhaps posting on the full disclosure list will be useful?  maybe their
security guys look there.

/Mgk

serachewhi@... wrote:

> Alliance and Leicester have a security issue with their banking website whereby the pages do not enforce cache control.  As a result, secure pages are being cached and confidential information is leaked through the browser local cache.  This is also highly frustrating for users of the system as pages have to be manually refreshed before changes can be seen.
>
> I've notified them about this issue four times, and each time they say the same thing: "we have referred this to a specialist team".
>
> Over four months has passed since my first notifying them.
>
> Not sure what else to do, so posted here out of frustration - why are banks so poor at listening to their users concerns about security and even functional issues?
>
> regards etc.
>
> ------------------------------------------------------------------------
> Securing Apache Web Server with thawte Digital Certificate
> In this guide we examine the importance of Apache-SSL and who needs an SSL certificate.  We look at how SSL works, how it benefits your company and how your customers can tell if a site is secure. You will find out how to test, purchase, install and use a thawte Digital Certificate on your Apache web server. Throughout, best practices for set-up are highlighted to help you ensure efficient ongoing management of your encryption keys and digital certificates.
>
> http://www.dinclinx.com/Redirect.aspx?36;4175;25;1371;0;5;946;e13b6be442f727d1
> ------------------------------------------------------------------------
>
>  

------------------------------------------------------------------------
Securing Apache Web Server with thawte Digital Certificate
In this guide we examine the importance of Apache-SSL and who needs an SSL certificate.  We look at how SSL works, how it benefits your company and how your customers can tell if a site is secure. You will find out how to test, purchase, install and use a thawte Digital Certificate on your Apache web server. Throughout, best practices for set-up are highlighted to help you ensure efficient ongoing management of your encryption keys and digital certificates.

http://www.dinclinx.com/Redirect.aspx?36;4175;25;1371;0;5;946;e13b6be442f727d1
------------------------------------------------------------------------