Bug Problem with pedigree tree

[ziggyjam]

Since I downloaded the new version of Ubuntu 9.10 I have had problems with Gamps. I keep getting messages on updating but nned to do a backup. I am very amateur with computer s and not sure how this is down. Also I keep receing a bug message No 212387 Error. No idea wht this means but it is preventing me accessing my pedigree tree. Please can someone kindly advise and in simple computer language. Many thanks
Ian