Could not register (Globally not acceptable)

[ael-3]

I have just upgraded to 3.2.5 (debian 3.2.5-1) on one of my machines,
and am a bit baffled by the
   "Could not register (Globally not acceptable)"
message displayed in the Accounts window when I try to register with
ekiga.net. My other two sip accounts register ok in this version.

I do miss the General History Window which helped so much in knowing
what was happening. The one line message at the bottom of the main
window just says "Could not register sip:myaccountxxx".

Maybe ekiga.net is down again? I know that I can run with -d4 to see
what is happening, and I will probably do that soon. But the point of
this message is to say that even someone reasonably experienced with
ekiga is just confused by the message. Maybe it is just echoing a reply
from asterisk in which case perhaps there is little to do about it.

It would be nice is the message gave a clue about  whether this is a
problem with username/password (presumably not in this case since I was
working with previous versions), a timeout, or something else. Newbies
won't want to get into -d4 stuff...

ael

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[Eugen Dedu]

ael wrote:

> I have just upgraded to 3.2.5 (debian 3.2.5-1) on one of my machines,
> and am a bit baffled by the
>   "Could not register (Globally not acceptable)"
> message displayed in the Accounts window when I try to register with
> ekiga.net. My other two sip accounts register ok in this version.
>
> I do miss the General History Window which helped so much in knowing
> what was happening. The one line message at the bottom of the main
> window just says "Could not register sip:myaccountxxx".
>
> Maybe ekiga.net is down again? I know that I can run with -d4 to see
> what is happening, and I will probably do that soon. But the point of
> this message is to say that even someone reasonably experienced with
> ekiga is just confused by the message. Maybe it is just echoing a reply
> from asterisk in which case perhaps there is little to do about it.

To my knowledge generally the few words you receive in the account
window "explain" the error code received ; for incorrect password, I
suppose also that different servers reply with different codes, which
complicates the situation.

So the best thing, at least for now, is to take the -d 4.  You can find
useful the program at
http://git.gnome.org/cgit/ekiga/plain/src/ekiga-debug-analyser, which
shows you only the packets exchanged.

> It would be nice is the message gave a clue about  whether this is a
> problem with username/password (presumably not in this case since I was
> working with previous versions), a timeout, or something else. Newbies
> won't want to get into -d4 stuff...

You're right, I will soon try to show some ideas about how to improve
things here, for ex. showing the error codes to the user.  I have
already some test cases.

--
Eugen
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[ael-3]

Eugen Dedu wrote:
> ael wrote:
>> I have just upgraded to 3.2.5 (debian 3.2.5-1) on one of my machines,
>> and am a bit baffled by the
>>   "Could not register (Globally not acceptable)"
>> message displayed in the Accounts window when I try to register with
>> ekiga.net. My other two sip accounts register ok in this version

It has since occurred to me that it might have been passed a 192.168.x.x
address in which context the error message makes more sense. Just
guessing, of course. I need to investigate further. Mind you, no idea
why only ekiga.net should complain when the the other two (one was
sipgate) did not.

Have been very busy recently, so have not had time to dig deeper. Will
do soon and report.

ael
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[wanderlust]

ael-3 wrote:

Eugen Dedu wrote:
> ael wrote:
>> I have just upgraded to 3.2.5 (debian 3.2.5-1) on one of my machines,
>> and am a bit baffled by the
>>   "Could not register (Globally not acceptable)"
>> message displayed in the Accounts window when I try to register with
>> ekiga.net. My other two sip accounts register ok in this version

It has since occurred to me that it might have been passed a 192.168.x.x
address in which context the error message makes more sense. Just
guessing, of course. I need to investigate further. Mind you, no idea
why only ekiga.net should complain when the the other two (one was
sipgate) did not.

Have been very busy recently, so have not had time to dig deeper. Will
do soon and report.

ael
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I've checked it with two different types of connection.
One via Linksys WRT54GS, that is connected to LAN that is connected to Internet. Got the same message (Globally not acceptable) on ekiga 3.2.5-1 as well as 3.2.6-1.
Another connection via some wireless access point (not mine, I assume it is Thomson Gateway, but not sure about version) that is connected directly to Internet - Ekiga works perfectly. In both cases IP address was in 192.168.0.0/24 range.