|
E-mail engine - incredibly sensitive to formatting?
**
Message
All,
Is it just my
imagination, or is the e-mail engine incredibly sensitive to the formatting on
multiple recipients.
It seems to only
accept them in the form joe@...; bill@... - if you try to put
space-semicolon-space, it seems to fail. Carriage returns (or line feeds)
are also not accepted.
We're getting a lot
of errors in our email messages form, some are from valid errors (spaces within
the address, multiple full stops), but others I just cannot really
figure.
Currently running on
ARS 7.0.1 patch 006 on Solaris. I had a look over some email functionality
on one of our old (and still running) ARS 4.5.2 servers, and that seemed to be
happy with the carriage returns ....
Its impossible to
educate thousands of users on the correct formatting, so would have to perform a
series of filter actions - remove all spaces, all double full stops, all
carriage returns, then replace every semi-colon with semi-colon space ..... or
is there a much easier option?
Regards
Dave
Barber
This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
 Re: E-mail engine - incredibly sensitive to formatting?
Some parts of this message have been removed.
Learn more about Nabble's security policy.
**
Message
I always comma separate email addresses and I have never had an
issue, never had any luck with semicolons. Running ARS 7.1 patch 007 on
Windows 2003.
Sincerely,
Robert Fults
Remedy Dev
Florida International
University
From: Barber, David
[mailto:David.Barber@...]
Sent: Tuesday, November 10, 2009 11:12 AM
Subject: E-mail engine - incredibly sensitive to formatting?
**
Is
it just my imagination, or is the e-mail engine incredibly sensitive to the
formatting on multiple recipients.
It
seems to only accept them in the form joe@...;
bill@... - if you try to put
space-semicolon-space, it seems to fail. Carriage returns (or line feeds)
are also not accepted.
We're
getting a lot of errors in our email messages form, some are from valid errors
(spaces within the address, multiple full stops), but others I just cannot
really figure.
Currently
running on ARS 7.0.1 patch 006 on Solaris. I had a look over some email
functionality on one of our old (and still running) ARS 4.5.2 servers, and that
seemed to be happy with the carriage returns ....
Its
impossible to educate thousands of users on the correct formatting, so would
have to perform a series of filter actions - remove all spaces, all double full
stops, all carriage returns, then replace every semi-colon with semi-colon
space ..... or is there a much easier option?
This e-mail has been scanned for viruses by the Cable & Wireless e-mail
security system - powered by MessageLabs. For more information on a proactive
managed e-mail security service, visit http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also be
subject to legal privilege. It is intended only for the recipient(s) named
above. If you are not named above as a recipient, you must not read, copy,
disclose, forward or otherwise use the information contained in this email. If
you have received this e-mail in error, please notify the sender (whose contact
details are above) immediately by reply e-mail and delete the message and any
attachments without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
_Platinum Sponsor: rmisolutions@... ARSlist:
"Where the Answers Are"_
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: E-mail engine - incredibly sensitive to formatting?
Some parts of this message have been removed.
Learn more about Nabble's security policy.
**
Message
Dave,
I’m
on Solaris and I have never been able to send emails using semi-colons (currently
on 7.1.0). The internet standards say to use a comma between the
addresses (Outlook is the only app I know of to use the semi-colon and if you
look at the internet headers in Outlook you see it uses a comma also). I
have a single filter on the Email Messages form (on Submit) that removes all
spaces and converts the semi-colon to a comma.
According
to the docs separating user logins on a single line by themselves is allowed
(My filter also changes the return to a comma).
Fred
From:
Action Request System discussion list(ARSList) [mailto:arslist@...] On Behalf Of Robert Fults
Sent: Thursday, November 12, 2009
8:11 AM
To: arslist@...
Subject: Re: E-mail engine -
incredibly sensitive to formatting?
**
I
always comma separate email addresses and I have never had an issue, never had
any luck with semicolons. Running ARS 7.1 patch 007 on Windows 2003.
Sincerely,
Robert Fults
Remedy Dev
Florida International University
From:
Barber, David [mailto:David.Barber@...]
Sent: Tuesday, November 10, 2009
11:12 AM
Subject: E-mail engine -
incredibly sensitive to formatting?
**
Is it just my imagination, or is the e-mail
engine incredibly sensitive to the formatting on multiple recipients.
It seems to only accept them in the form joe@...; bill@...
- if you try to put space-semicolon-space, it seems to fail. Carriage
returns (or line feeds) are also not accepted.
We're getting a lot of errors in our email
messages form, some are from valid errors (spaces within the address, multiple
full stops), but others I just cannot really figure.
Currently running on ARS 7.0.1 patch 006 on
Solaris. I had a look over some email functionality on one of our old
(and still running) ARS 4.5.2 servers, and that seemed to be happy with the
carriage returns ....
Its impossible to educate thousands of users
on the correct formatting, so would have to perform a series of filter actions
- remove all spaces, all double full stops, all carriage returns, then replace
every semi-colon with semi-colon space ..... or is there a much easier option?
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: E-mail engine - incredibly sensitive to formatting?
**
IT is not an IEEE standard.. I had issues with this Years ago.. ; is a microsoft thing, they snuck it in..
On Thu, Nov 12, 2009 at 11:05 AM, Grooms, Frederick W <frederick.w.grooms@...> wrote:
**
Dave,
I’m on Solaris and I have never been able to send emails using semi-colons (currently on 7.1.0). The internet standards say to use a comma between the addresses (Outlook is the only app I know of to use the semi-colon and if you look at the internet headers in Outlook you see it uses a comma also). I have a single filter on the Email Messages form (on Submit) that removes all spaces and converts the semi-colon to a comma.
According to the docs separating user logins on a single line by themselves is allowed (My filter also changes the return to a comma).
Fred
From: Action Request System discussion list(ARSList) [mailto:arslist@...] On Behalf Of Robert Fults
Sent: Thursday, November 12, 2009 8:11 AM
To: arslist@...
Subject: Re: E-mail engine - incredibly sensitive to formatting?
**
I always comma separate email addresses and I have never had an issue, never had any luck with semicolons. Running ARS 7.1 patch 007 on Windows 2003.
Sincerely,
Robert Fults
Remedy Dev
Florida International University
From: Barber, David [mailto:David.Barber@...]
Sent: Tuesday, November 10, 2009 11:12 AM
Subject: E-mail engine - incredibly sensitive to formatting?
**
Is it just my imagination, or is the e-mail engine incredibly sensitive to the formatting on multiple recipients.
It seems to only accept them in the form joe@...; bill@... - if you try to put space-semicolon-space, it seems to fail. Carriage returns (or line feeds) are also not accepted.
We're getting a lot of errors in our email messages form, some are from valid errors (spaces within the address, multiple full stops), but others I just cannot really figure.
Currently running on ARS 7.0.1 patch 006 on Solaris. I had a look over some email functionality on one of our old (and still running) ARS 4.5.2 servers, and that seemed to be happy with the carriage returns ....
Its impossible to educate thousands of users on the correct formatting, so would have to perform a series of filter actions - remove all spaces, all double full stops, all carriage returns, then replace every semi-colon with semi-colon space ..... or is there a much easier option?
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
-- Patrick Zandi
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: E-mail engine - incredibly sensitive to formatting?
**
Message
Fred/Patrick,
We
moved from a windows install to solaris quite a while back .... and somewhat
surprised we've ever had e-mail going out to multiple recipients
then!
Will
add a filter to the form asap - many thanks.
Regards
Dave
** IT is not an IEEE standard.. I
had issues with this Years ago.. ; is a microsoft thing, they snuck it in..
On Thu, Nov 12, 2009 at 11:05 AM, Grooms, Frederick W
<frederick.w.grooms@...>
wrote:
**
Dave,
I’m on Solaris and I have never been
able to send emails using semi-colons (currently on 7.1.0). The
internet standards say to use a comma between the addresses (Outlook is the
only app I know of to use the semi-colon and if you look at the internet
headers in Outlook you see it uses a comma also). I have a
single filter on the Email Messages form (on Submit) that removes all spaces
and converts the semi-colon to a comma.
According to the docs separating
user logins on a single line by themselves is allowed (My filter also
changes the return to a comma).
Fred
From: Action Request System
discussion list(ARSList) [mailto:arslist@...] On
Behalf Of Robert Fults
Sent: Thursday, November 12, 2009 8:11
AM
To: arslist@...
Subject: Re: E-mail engine - incredibly
sensitive to formatting?
**
I always comma separate email
addresses and I have never had an issue, never had any luck with
semicolons. Running ARS 7.1 patch 007 on Windows
2003.
Sincerely,
Robert Fults
Remedy Dev
Florida International
University
From: Barber, David [mailto:David.Barber@...]
Sent: Tuesday, November
10, 2009 11:12 AM
Subject:
E-mail engine - incredibly sensitive to formatting?
**
Is
it just my imagination, or is the e-mail engine incredibly sensitive to the
formatting on multiple recipients.
It
seems to only accept them in the form joe@...; bill@... - if you try to put space-semicolon-space, it
seems to fail. Carriage returns (or line feeds) are also not
accepted.
We're getting a lot of errors in our email messages
form, some are from valid errors (spaces within the address, multiple full
stops), but others I just cannot really figure.
Currently running on ARS 7.0.1 patch 006 on
Solaris. I had a look over some email functionality on one of our old
(and still running) ARS 4.5.2 servers, and that seemed to be happy with the
carriage returns ....
Its
impossible to educate thousands of users on the correct formatting, so would
have to perform a series of filter actions - remove all spaces, all double
full stops, all carriage returns, then replace every semi-colon with
semi-colon space ..... or is there a much easier
option?
_Platinum
Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
--
Patrick Zandi
_Platinum
Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
