Exchange password dialog frozen

[NickDeGraeve]

I can't access Evolution anymore.

When I start a dialog pops up prompting me for the Exchange account password but the dialog is frozen: neither of the 2 buttons ('Cancel & 'OK') is clickable and the text field isn't editable.

When I booted this morning but there was no Internet access. After I fixed that Evolution stayed frozen so I closed it and restarted it but then the dialog started to appear.

I tried:

• closing Evolution and restarting;
• killing all Evolution-related processes en restarting;
• logging out;
• rebooting.

None of these made any difference.

How can I fix it?

command line output:

[nick@HAL9000 ~]$ evolution
** (evolution:4411): DEBUG: mailto URL command: evolution %s
** (evolution:4411): DEBUG: mailto URL program: evolution
e-data-server-ui-Message: Key file does not have key 'exchange:__my_username;[e-mail]_'

Evolution version:

[nick@HAL9000 ~]$ rpm -qa | grep evolution
pidgin-gevolution-2.6.3-1mdv2009.1
evolution-exchange-2.26.3-1.1mdv2009.1
mail-notification-evolution-5.4-7mdv2009.1
evolution-data-server-2.26.3-1.1mdv2009.1
evolution-2.26.3-1.1mdv2009.1

[Milan Crha]

On Wed, 2009-11-04 at 05:19 -0800, NickDeGraeve wrote:
> When I start a dialog pops up prompting me for the Exchange account
> password but the dialog is frozen: neither of the 2 buttons ('Cancel &
> 'OK') is clickable and the text field isn't editable.

        Hi,
try to run evolution in offline
  $ evolution --offline

and then go online by File->Work online. It's most like trying to tell
you some bad news, but prevents you to click/see the right message
window (check if there is any in the background when you are prompted
for a password).
        Hope that helps,
        Milan

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[NickDeGraeve]

Milan Crha wrote:

On Wed, 2009-11-04 at 05:19 -0800, NickDeGraeve wrote:
> When I start a dialog pops up prompting me for the Exchange account
> password but the dialog is frozen: neither of the 2 buttons ('Cancel &
> 'OK') is clickable and the text field isn't editable.

        Hi,
try to run evolution in offline
  $ evolution --offline

and then go online by File->Work online. It's most like trying to tell
you some bad news, but prevents you to click/see the right message
window (check if there is any in the background when you are prompted
for a password).

Although E was running offline, I still got a dialog but this time however I could enter the password. It must have been this one that was hidden below the unresponsive one. Everything's back to normal now.

So it did the trick! Thanks.

Nick

[Ng Oon-Ee]

On Wed, 2009-11-04 at 02:57 -0800, NickDeGraeve wrote:

> I can't access Evolution anymore.
>
> When I start a dialog pops up prompting me for the Exchange account
> password but the dialog is frozen: neither of the 2 buttons ('Cancel &
> 'OK') is clickable and the text field isn't editable.
>
> When I booted this morning but there was no Internet access. After I
> fixed that Evolution stayed frozen so I closed it and restarted it but
> then the dialog started to appear.
>
> I tried:
>        
>       * closing Evolution and restarting;
>       * killing all Evolution-related processes en restarting;
>       * logging out;
>       * rebooting.
>
> None of these made any difference.
>
> How can I fix it?
>
> command line output:
>
> [nick@HAL9000 ~]$ evolution
> ** (evolution:4411): DEBUG: mailto URL command: evolution %s
> ** (evolution:4411): DEBUG: mailto URL program: evolution
> e-data-server-ui-Message: Key file does not have key
> 'exchange:__my_username;auth_Basic@...'
>
> Evolution version:
>
> [nick@HAL9000 ~]$ rpm -qa | grep evolution
> pidgin-gevolution-2.6.3-1mdv2009.1
> evolution-exchange-2.26.3-1.1mdv2009.1
> mail-notification-evolution-5.4-7mdv2009.1
> evolution-data-server-2.26.3-1.1mdv2009.1
> evolution-2.26.3-1.1mdv2009.1

evolution --offline

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