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Gnats Web page error
by Walter Faleiro
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Hi,
We had a gnats system running on a public ip. Currenty we changed the system ip to a private ip and put it behind the firewall. The earlier public ip is mapped to this current internal ip via a rule. Now while accessing the gnats web page we get the error host publicip, port 1529 access denied Where can I make the change so that the publicip the gnats system looks for is changed to the new private ip we assigned. Thanks, --Walter -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.432 / Virus Database: 268.17.4/644 - Release Date: 1/22/2007 7:30 AM _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats Web page error
by Chad Walstrom
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"Walter Faleiro" <walter@...> wrote:
> Where can I make the change so that the publicip the gnats system > looks for is changed to the ne w private ip we assigned. /etc/gnats/gnatsd.host_access -- Chad Walstrom <chewie@...> http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats Web page error
by Walter-47
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Hi Chad,
Following is the error log gnatsd[3456]: [ID 596025 daemon.error] host not allowed a ccess: There is no gnatsd.host_access file in the configuration setup. Should I add one? Thanks, --Walter --- Chad Walstrom <chewie@...> wrote: > "Walter Faleiro" <walter@...> wrote: > > Where can I make the change so that the publicip > the gnats system > > looks for is changed to the ne w private ip we > assigned. > > /etc/gnats/gnatsd.host_access > -- > Chad Walstrom <chewie@...> > http://www.wookimus.net/ > assert(expired(knowledge)); /* core dump > */ > > > > _______________________________________________ > Help-gnats mailing list > Help-gnats@... > http://lists.gnu.org/mailman/listinfo/help-gnats > ____________________________________________________________________________________ Bored stiff? Loosen up... Download and play hundreds of games for free on Yahoo! Games. http://games.yahoo.com/games/front _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats Web page error
by Chad Walstrom
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> There is no gnatsd.host_access file in the configuration setup.
> Should I add one? You could. In the CVS version of gnats, the following option describes where to find the global host access file: --enable-gnatsd-host-access-file=PATH In the older versions, it was: --with-gnatsd-host-access-file=PATH Depending upon how your version was compiled, you might find the file at /etc/gnats, /usr/local/etc/gnats, etc. You can always specify a gnatsd.host_access file in the gnats-adm directory of the specific database you want to limit access to. -- Chad Walstrom <chewie@...> http://www.wookimus.net/ assert(expired(knowledge)); /* core dump */ _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats Web page error
by Walter-47
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Hi Chad,
Our gnats is configured to take the files from /gnats/gants_root/gnats-adm The same is specified bash-2.03# cat /etc/gnats-db.conf # list of GNATS databases and aliases # # Field 1 - fully qualified path to database's gnats_root # Field 2 - a comma separated list of aliases # /gnats/gnats_root:default,main Instead of added a new entry for gnats.host_Access, I am confused as to why the same worked when the system was earlier on a public ip. The web interface of gnats, gives error while connecting to the gnats database. and the error as I said earlier is host publicip , port 1529 access denied Thanks, --Walter --- Chad Walstrom <chewie@...> wrote: > > There is no gnatsd.host_access file in the > configuration setup. > > Should I add one? > > You could. In the CVS version of gnats, the > following option > describes where to find the global host access file: > > --enable-gnatsd-host-access-file=PATH > > In the older versions, it was: > > --with-gnatsd-host-access-file=PATH > > Depending upon how your version was compiled, you > might find the file > at /etc/gnats, /usr/local/etc/gnats, etc. You can > always specify a > gnatsd.host_access file in the gnats-adm directory > of the specific > database you want to limit access to. > > -- > Chad Walstrom <chewie@...> > http://www.wookimus.net/ > assert(expired(knowledge)); /* core dump > */ > > ____________________________________________________________________________________ Expecting? Get great news right away with email Auto-Check. Try the Yahoo! Mail Beta. http://advision.webevents.yahoo.com/mailbeta/newmail_tools.html _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats Web page error
by Walter-47
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Also the httpd.conf had a servename set to the public
ip. After changing it to the local IP, it did not help. --- Walter <walter_faleiro@...> wrote: > Hi Chad, > Our gnats is configured to take the files from > /gnats/gants_root/gnats-adm > > The same is specified > bash-2.03# cat /etc/gnats-db.conf > # list of GNATS databases and aliases > # > # Field 1 - fully qualified path to database's > gnats_root > # Field 2 - a comma separated list of aliases > # > /gnats/gnats_root:default,main > > Instead of added a new entry for gnats.host_Access, > I > am confused as to why the same worked when the > system > was earlier on a public ip. > > The web interface of gnats, gives error while > connecting to the gnats database. and the error as I > said earlier is > host publicip , port 1529 > access denied > > Thanks, > --Walter > > > --- Chad Walstrom <chewie@...> wrote: > > > > There is no gnatsd.host_access file in the > > configuration setup. > > > Should I add one? > > > > You could. In the CVS version of gnats, the > > following option > > describes where to find the global host access > file: > > > > --enable-gnatsd-host-access-file=PATH > > > > In the older versions, it was: > > > > --with-gnatsd-host-access-file=PATH > > > > Depending upon how your version was compiled, you > > might find the file > > at /etc/gnats, /usr/local/etc/gnats, etc. You can > > always specify a > > gnatsd.host_access file in the gnats-adm directory > > of the specific > > database you want to limit access to. > > > > -- > > Chad Walstrom <chewie@...> > > http://www.wookimus.net/ > > assert(expired(knowledge)); /* core > dump > > */ > > > > > > > > > > Expecting? Get great news right away with email > Auto-Check. > Try the Yahoo! Mail Beta. > http://advision.webevents.yahoo.com/mailbeta/newmail_tools.html > > > > _______________________________________________ > Help-gnats mailing list > Help-gnats@... > http://lists.gnu.org/mailman/listinfo/help-gnats > ____________________________________________________________________________________ Get your own web address. Have a HUGE year through Yahoo! Small Business. http://smallbusiness.yahoo.com/domains/?p=BESTDEAL _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats Web page error
by Walter-47
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More info,
If I try to telnet to port 1529 externally, the error given is: 520 You are not on the host access list: Connection to host lost. --Walter --- Walter <walter_faleiro@...> wrote: > Also the httpd.conf had a servename set to the > public > ip. After changing it to the local IP, it did not > help. > --- Walter <walter_faleiro@...> wrote: > > > Hi Chad, > > Our gnats is configured to take the files from > > /gnats/gants_root/gnats-adm > > > > The same is specified > > bash-2.03# cat /etc/gnats-db.conf > > # list of GNATS databases and aliases > > # > > # Field 1 - fully qualified path to database's > > gnats_root > > # Field 2 - a comma separated list of aliases > > # > > /gnats/gnats_root:default,main > > > > Instead of added a new entry for > gnats.host_Access, > > I > > am confused as to why the same worked when the > > system > > was earlier on a public ip. > > > > The web interface of gnats, gives error while > > connecting to the gnats database. and the error as > I > > said earlier is > > host publicip , port 1529 > > access denied > > > > Thanks, > > --Walter > > > > > > --- Chad Walstrom <chewie@...> wrote: > > > > > > There is no gnatsd.host_access file in the > > > configuration setup. > > > > Should I add one? > > > > > > You could. In the CVS version of gnats, the > > > following option > > > describes where to find the global host access > > file: > > > > > > --enable-gnatsd-host-access-file=PATH > > > > > > In the older versions, it was: > > > > > > --with-gnatsd-host-access-file=PATH > > > > > > Depending upon how your version was compiled, > you > > > might find the file > > > at /etc/gnats, /usr/local/etc/gnats, etc. You > can > > > always specify a > > > gnatsd.host_access file in the gnats-adm > directory > > > of the specific > > > database you want to limit access to. > > > > > > -- > > > Chad Walstrom <chewie@...> > > > http://www.wookimus.net/ > > > assert(expired(knowledge)); /* core > > dump > > > */ > > > > > > > > > > > > > > > > > > > Expecting? Get great news right away with email > > Auto-Check. > > Try the Yahoo! Mail Beta. > > > http://advision.webevents.yahoo.com/mailbeta/newmail_tools.html > > > > > > > > _______________________________________________ > > Help-gnats mailing list > > Help-gnats@... > > http://lists.gnu.org/mailman/listinfo/help-gnats > > > > > > > > Get your own web address. > Have a HUGE year through Yahoo! Small Business. > http://smallbusiness.yahoo.com/domains/?p=BESTDEAL > > > _______________________________________________ > Help-gnats mailing list > Help-gnats@... > http://lists.gnu.org/mailman/listinfo/help-gnats > ____________________________________________________________________________________ Need Mail bonding? Go to the Yahoo! Mail Q&A for great tips from Yahoo! Answers users. http://answers.yahoo.com/dir/?link=list&sid=396546091 _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Gnats does not assign PR number
by Walter-47
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Hi,
Recently our gnats system is sending a mail without the PR number. That means the PR gets created but a number id not assigned to the same. Did someone experience this problem before? Thanks, --Walter ____________________________________________________________________________________ Looking for a deal? Find great prices on flights and hotels with Yahoo! FareChase. http://farechase.yahoo.com/ _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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Re: Gnats does not assign PR number
by Chad Walstrom
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> Recently our gnats system is sending a mail without the PR
> number. That means the PR gets created but a number id not assigned to > the same. Did someone experience this problem before? How exactly was the report created? Were you using the email gateway (are aliases set up correctly?), or Gnatsweb? Is the report actually found using query-pr or gnatsweb, but the email doesn't contain the number? If you grep for the PR in the GNATS database directory, does it find something? Does it exist in the gnats-queue directory as a dot-prefixed file? _______________________________________________ Help-gnats mailing list Help-gnats@... http://lists.gnu.org/mailman/listinfo/help-gnats |
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