HTML Email Component crashing

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HTML Email Component crashing

by Just In Time :: Rate this Message:

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I'm trying to integrate the HTML Email component into a v11.4 (unicode) database. I've installed the component and copied forms & required methods into the new host database. Everything displays properly, but as soon as I click into the web area displaying the tinyMCE editor and make a change (type a letter or try to delete a character) I getting a spinning pinwheel and 4D Client crashes. If I throw it into trace mode, I get no 4D event before the crash. And the example database seems to work OK, so it doesn't seem to be anything with the overall setup.

Is there something simple I'm missing?
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Justin Leavens
Just In Time Consulting, Inc
4D Application Consulting and A4/Foresight Financials/AcctVantage customization
justin@jitbusiness.com / www.justintimebusiness.com / (818) 986-7298

Parent Message unknown RE: HTML Email Component crashing

by Thomas Maul-2 :: Rate this Message:

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> click into the web area displaying the tinyMCE editor and make a change
(type a letter or try to delete a character) I getting a spinning pinwheel
and 4D Client crashes.

without informations about used system and used 4D version it's hard to answer.

"spinning pinwheel" sounds like a Mac. If yes, maybe you use Safari 4?

If yes: there are known issues with Safari 4, specially with JavaScript, which could lead to a crash.

11.4 hotfix 7 solves some of them, for me it does not crash in the described enviornment (at least not in the original example).
I can reproduce with tinyMCE and the original example crashes if I click on the "image manager" button. (open another window on top of the html editor) with 10.6.2 and Safari 4.0.3. Work on that is in progress.

Note: you need to update tinyMCE (details how to do that are described at the end of the tech note) to their latest version for Safari 4 in any case, else some features such as changing font/size/color, will not work. The tech note was published/written before Safari 4 was available and similar for tinyMCE, so not compatible to Safari 4.


If you have these issues with Safari 3 or on Windows, we need more informations.
best regards
Thomas Maul
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