Help needed for unknow foreign server error "553 sorry, your enve lope sender domain must exist (#5.7.1)"

[CLEMENT Francis]

Hello

One of my customers received this bounce from xmail after sending a mail :
(xxxxxxx = sender email with 'correct domain' that exist and correctly setup
in dns systems:), yyyyyyy recipent email, some data changed)

================================
De : groupeab.com PostMaster [mailto:postmaster@...]
Envoyé : lundi 6 juillet 2009 15:01
À : xxxx@xxxx
Objet : Error sending message [1246885248220.2368.e6b.www00] from
[groupeab.com]

[<00>] XMail bounce: Rcpt=[mojaisky@...];Error=[553
sorry, your envelope sender domain must exist (#5.7.1)]

[<01>] Error sending message [1246885248220.2368.e6b.www00] from
[groupeab.com].
ID: <S5AC4BA>

Mail From: xxxxxxx
Rcpt To: yyyyyyy
Server: <mx-proxy-1.online.net> [88.191.253.31]

[<02>] The reason of the delivery failure was:
553 sorry, your envelope sender domain must exist (#5.7.1)

[<05>] Here is listed the initial part of the message:

Received: from yyyyyyyyyyy ([aa.bb.cc.dd]:59767)
by mx.groupeab.com with [XMail 1.26 ESMTP Server]
id <S5AC4BA> for yyyyyyy from xxxxxxx;
Mon, 6 Jul 2009 15:00:47 +0200
From: xxxxxx
To: yyyyyy
References: <006401c9fa57$58926e20$09b74a60$@xxxxxx>
<HJEBLNGPKAGICKFPGAEGIEJACFAA.yv@yyyyyyy>
In-Reply-To: <HJEBLNGPKAGICKFPGAEGIEJACFAA.yv@yyyyyy>
Subject: RE: zzzzzzzzzzzzzzzzzzzzzzzzzz
Date: Mon, 6 Jul 2009 15:00:52 +0200
Message-ID: <000f01c9fe39$cad5f3e0$6081dba0$@xxxxxx>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_0010_01C9FE4A.8E5EC3E0"
X-Mailer: Microsoft Office Outlook 12.0
thread-index: Acn6XQgBf6AdcNqLRrWMRjkc2S5TmgD2qGrQ
Content-Language: fr

================================

As this is the first time I see this sort of error text "sorry, your
envelope sender domain must exist", that my customer never had special
problem sending to any others foreign domains, and I don't see any missing
'mandatory' or misconfigured header field in the original mail, I ask list
if any know what it could mean :)

I 'googled' for this error and found could be dns problem on sender domain
setup, but my server mx.groupeab.com is correctly registered in dns A, MX
and Reverse DNS too ...

Any idea ?

Thanks

Francis
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[xmail_list]

Hi Francis,

CLEMENT Francis wrote:

 > I 'googled' for this error and found could be dns problem on sender
domain
 > setup, but my server mx.groupeab.com is correctly registered in dns A, MX
 > and Reverse DNS too ...

if the recipient's server is the only one failing, just claim it
misconfigured. Too easy, right? ;-)

I'm wondering about "your server mx.groupeab.com", because MX records
for domain verseaudeveloppement.com tell me the MX servers are
"mx.online.net" and "mx-cache.online.net". Maybe they reject from
mx.groupeab.com because the MX servers for the domain are different?
Also, you do not seem to have SPF records in place, that may be another
indication for them that mx.groupeab.com is not authorized to send mail
for verseaudeveloppement.com.


Regards,

Mathias Wührmann
--
http://www.flexact.de (Software, Databases, Consulting)
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[Tjeerd Makel]

Dear Francis,

Maybe the domain is on some providers blacklist (or not whitelisted)?

Yours,

Tjeerd

> Hello
>
> One of my customers received this bounce from xmail after sending a mail :
> (xxxxxxx = sender email with 'correct domain' that exist and correctly
> setup
> in dns systems:), yyyyyyy recipent email, some data changed)
>
> ================================
> De : groupeab.com PostMaster [mailto:postmaster@...]
> Envoyé : lundi 6 juillet 2009 15:01
> À : xxxx@xxxx
> Objet : Error sending message [1246885248220.2368.e6b.www00] from
> [groupeab.com]
>
> [<00>] XMail bounce: Rcpt=[mojaisky@...];Error=[553
> sorry, your envelope sender domain must exist (#5.7.1)]
>
> [<01>] Error sending message [1246885248220.2368.e6b.www00] from
> [groupeab.com].
> ID: <S5AC4BA>
>
> Mail From: xxxxxxx
> Rcpt To: yyyyyyy
> Server: <mx-proxy-1.online.net> [88.191.253.31]
>
> [<02>] The reason of the delivery failure was:
> 553 sorry, your envelope sender domain must exist (#5.7.1)
>
> [<05>] Here is listed the initial part of the message:
>
> Received: from yyyyyyyyyyy ([aa.bb.cc.dd]:59767)
> by mx.groupeab.com with [XMail 1.26 ESMTP Server]
> id <S5AC4BA> for yyyyyyy from xxxxxxx;
> Mon, 6 Jul 2009 15:00:47 +0200
> From: xxxxxx
> To: yyyyyy
> References: <006401c9fa57$58926e20$09b74a60$@xxxxxx>
> <HJEBLNGPKAGICKFPGAEGIEJACFAA.yv@yyyyyyy>
> In-Reply-To: <HJEBLNGPKAGICKFPGAEGIEJACFAA.yv@yyyyyy>
> Subject: RE: zzzzzzzzzzzzzzzzzzzzzzzzzz
> Date: Mon, 6 Jul 2009 15:00:52 +0200
> Message-ID: <000f01c9fe39$cad5f3e0$6081dba0$@xxxxxx>
> MIME-Version: 1.0
> Content-Type: multipart/related;
> boundary="----=_NextPart_000_0010_01C9FE4A.8E5EC3E0"
> X-Mailer: Microsoft Office Outlook 12.0
> thread-index: Acn6XQgBf6AdcNqLRrWMRjkc2S5TmgD2qGrQ
> Content-Language: fr
>
> ================================
>
> As this is the first time I see this sort of error text "sorry, your
> envelope sender domain must exist", that my customer never had special
> problem sending to any others foreign domains, and I don't see any missing
> 'mandatory' or misconfigured header field in the original mail, I ask list
> if any know what it could mean :)
>
> I 'googled' for this error and found could be dns problem on sender domain
> setup, but my server mx.groupeab.com is correctly registered in dns A, MX
> and Reverse DNS too ...
>
> Any idea ?
>
> Thanks
>
> Francis
> _______________________________________________
> xmail mailing list
> xmail@...
> http://xmailserver.org/mailman/listinfo/xmail
>

_______________________________________________
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[Davide Libenzi]

On Wed, 8 Jul 2009, CLEMENT Francis wrote:

> Hello
>
> One of my customers received this bounce from xmail after sending a mail :
> (xxxxxxx = sender email with 'correct domain' that exist and correctly setup
> in dns systems:), yyyyyyy recipent email, some data changed)
>
> ================================
> De : groupeab.com PostMaster [mailto:postmaster@...]
> Envoyé : lundi 6 juillet 2009 15:01
> À : xxxx@xxxx
> Objet : Error sending message [1246885248220.2368.e6b.www00] from
> [groupeab.com]
>
> [<00>] XMail bounce: Rcpt=[mojaisky@...];Error=[553
> sorry, your envelope sender domain must exist (#5.7.1)]
>
> [<01>] Error sending message [1246885248220.2368.e6b.www00] from
> [groupeab.com].
> ID: <S5AC4BA>
>
> Mail From: xxxxxxx
> Rcpt To: yyyyyyy
> Server: <mx-proxy-1.online.net> [88.191.253.31]
>
> [<02>] The reason of the delivery failure was:
> 553 sorry, your envelope sender domain must exist (#5.7.1)
>
> [<05>] Here is listed the initial part of the message:
>
> Received: from yyyyyyyyyyy ([aa.bb.cc.dd]:59767)
> by mx.groupeab.com with [XMail 1.26 ESMTP Server]
> id <S5AC4BA> for yyyyyyy from xxxxxxx;
> Mon, 6 Jul 2009 15:00:47 +0200
> From: xxxxxx
> To: yyyyyy
> References: <006401c9fa57$58926e20$09b74a60$@xxxxxx>
> <HJEBLNGPKAGICKFPGAEGIEJACFAA.yv@yyyyyyy>
> In-Reply-To: <HJEBLNGPKAGICKFPGAEGIEJACFAA.yv@yyyyyy>
> Subject: RE: zzzzzzzzzzzzzzzzzzzzzzzzzz
> Date: Mon, 6 Jul 2009 15:00:52 +0200
> Message-ID: <000f01c9fe39$cad5f3e0$6081dba0$@xxxxxx>
> MIME-Version: 1.0
> Content-Type: multipart/related;
> boundary="----=_NextPart_000_0010_01C9FE4A.8E5EC3E0"
> X-Mailer: Microsoft Office Outlook 12.0
> thread-index: Acn6XQgBf6AdcNqLRrWMRjkc2S5TmgD2qGrQ
> Content-Language: fr
>
> ================================
>
> As this is the first time I see this sort of error text "sorry, your
> envelope sender domain must exist", that my customer never had special
> problem sending to any others foreign domains, and I don't see any missing
> 'mandatory' or misconfigured header field in the original mail, I ask list
> if any know what it could mean :)
>
> I 'googled' for this error and found could be dns problem on sender domain
> setup, but my server mx.groupeab.com is correctly registered in dns A, MX
> and Reverse DNS too ...
>
> Any idea ?

Is it permanent? As it could be a temporary network problem.
It really all depends on which kind of checks the remote MTA perform to
verify that the sender domain exists.



- Davide


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