« Return to Thread: Hiding "Basics" box?

Hiding "Basics" box?

by Russell Jones-5 :: Rate this Message:

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Hi all,

We have a queue we use as a "collaboration" queue in that tickets do not
follow an open-reply-resolved life cycle. Instead they are a quick "I
did this today" ticket, and the system auto-resolves it after 14 days.

We would like to hide the "Basics" box in this queue, but I am unable to
find how to do this. Is it possible?


Thanks!

 « Return to Thread: Hiding "Basics" box?