How to search for tickets within a time frame relative to today?
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How to search for tickets within a time frame relative to today?
by Gabriel - IP Guys
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Dear All, I would like to create a search that highlights tickets that
are 14 days old, but I don’t know how to do a search that uses the date
in a relative manner, for example, I would like to search for all unresolved
tickets created in the last 2 weeks. Any help on the syntax that would be required? --- Kind Regards, Mr Gabriel _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales@... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com |
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Re: How to search for tickets within a time frame relative to today?
by Lander, Scott
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put in the time frame "-14
days" From: rt-users-bounces@...
[mailto:rt-users-bounces@...] On Behalf Of Gabriel -
IP Guys Dear All, I would like to create a search that
highlights tickets that are 14 days old, but I don’t know how to do a search
that uses the date in a relative manner, for example, I would like to search
for all unresolved tickets created in the last 2 weeks. Any help on the syntax
that would be required? --- Kind Regards, Mr Gabriel ------------------------------------------------------------------------------------ This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Service Center (cadmin@...) immediately by email and delete the original message. ------------------------------------------------------------------------------------ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales@... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com |
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Re: How to search for tickets within a time frame relative to today?
by Kenneth Marshall-3
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