ITSM installation failure

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ITSM installation failure

by chaitu kamma :: Rate this Message:

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**
Hi list ,
          I  tried to install ITSM  it shows installation completed successfully.I don't see any errors in installation logs.But i don't see any forms related to the applications in Remedy user.  i applied all licenses .
 
  I am using   windows server 2003,oracle 10g,Remedy versiion 7.1 patch 4,  ITSM7.0  patch3.Plz let me know If you have any solution.
 
thanks
chaitanya
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Re: ITSM installation failure

by jham36 :: Rate this Message:

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Here is one obvious one that I am sure you did, but the only thing I
can think of: Close all instances of the User Tool that you are logged
into.  When the user tool starts it reads in the list of forms.
Without a restart, the tool does not know that new objects are there.
This would only help you if you had the user tool running while
installing the software.

James

On Nov 10, 4:15 am, chaitu kamma <chaitu...@...> wrote:

> Hi list ,
>           I  tried to install ITSM  it shows installation completed
> successfully.I don't see any errors in installation logs.But i don't see any
> forms related to the applications in Remedy user.  i applied all licenses .
>
>    I am using   windows server 2003,oracle 10g,Remedy versiion 7.1 patch 4,
> ITSM7.0  patch3.Plz let me know If you have any solution.
>
> thanks
> chaitanya
>
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