Ideas to improve vtiger / feedback to bugs on trac

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Ideas to improve vtiger / feedback to bugs on trac

by Paproth, Stefan :: Rate this Message:

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Hello there,

I’m from a company in Germany. We’re currently starting to use vtiger. We’re really happy with vtiger, but we’ve found some bugs, which we already reported at the bug-tracker (bugs 6291 and 6292). Additionally, we have some ideas for enhancements, which we also reported (bugs 6293, 6315, 6316, 6317). Unfortunately we didn’t get any feedback yet. Some of these issues are already implemented by me (patch is attached to the bug), others could be implemented in the near future.

We’re really willing to provide some code for fixing those bugs and to implement the enhancements. But we would need the feedback, that those issue will be integrated into one of the next vtiger releases. Otherwise our coding would be in vain. Or we would have to patch our enhancements into the official vtiger releases every time we’re running an update of vtiger, which would be very annoying.

Maybe these enhancements could also be usable for others? Especially the webservice upgrading (bug 6318, 6319, 6320) could be suitable for many others.
If you agree with me I would implement those enhancements and offer them to you. If you are at variance with some points please let me know. We could adapt things to meet your needs.

I would be really glad to get any feedback (Bug x will (not) be integrated into the official release / could be integrated, if you also implement additional feature y / …). We really would like to work on vtiger and help improving it!

 

Regards,

Stefan

 

 


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Re: Ideas to improve vtiger / feedback to bugs on trac

by Asha-3 :: Rate this Message:

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Hi Stefan,

Thanks for your contributions towards  bug fixed and enhancement patches. Sorry to not give you quick updates on the contributions. We would definitely like to consider your contributions for integration.

Right now we are slightly tied up with development task and couldn't review the trac tickets. We will be taking up this task soon and will update you in a time span of 2-3 weeks.

On 9/17/09, Paproth, Stefan <paproth@...> wrote:

Hello there,

I’m from a company in Germany. We’re currently starting to use vtiger. We’re really happy with vtiger, but we’ve found some bugs, which we already reported at the bug-tracker (bugs 6291 and 6292). Additionally, we have some ideas for enhancements, which we also reported (bugs 6293, 6315, 6316, 6317). Unfortunately we didn’t get any feedback yet. Some of these issues are already implemented by me (patch is attached to the bug), others could be implemented in the near future.

We’re really willing to provide some code for fixing those bugs and to implement the enhancements. But we would need the feedback, that those issue will be integrated into one of the next vtiger releases. Otherwise our coding would be in vain. Or we would have to patch our enhancements into the official vtiger releases every time we’re running an update of vtiger, which would be very annoying.

Maybe these enhancements could also be usable for others? Especially the webservice upgrading (bug 6318, 6319, 6320) could be suitable for many others.
If you agree with me I would implement those enhancements and offer them to you. If you are at variance with some points please let me know. We could adapt things to meet your needs.

I would be really glad to get any feedback (Bug x will (not) be integrated into the official release / could be integrated, if you also implement additional feature y / …). We really would like to work on vtiger and help improving it!

 

Regards,

Stefan

 

 


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Regards,
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Re: Ideas to improve vtiger / feedback to bugs on trac

by Manilal K M-3 :: Rate this Message:

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Quoting "Paproth, Stefan" <paproth@...>:

> Hello there,
>
> I'm from a company in Germany. We're currently starting to use vtiger.
> We're really happy with vtiger, but we've found some bugs, which we
> already reported at the bug-tracker (bugs 6291 and 6292). Additionally,
> we have some ideas for enhancements, which we also reported (bugs 6293,
> 6315, 6316, 6317). Unfortunately we didn't get any feedback yet. Some of
> these issues are already implemented by me (patch is attached to the
> bug), others could be implemented in the near future.
>

There are also instances where the reported bugs are closed without  
contacting the reporter/requester for feedback or providing amble  
description.

Please have a look at this bug:
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001

IMHO, these kind of responses are not suitable for a community project.

--
Manilal K M
eJyothi Services
http://www.ejyothi.com

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Re: Ideas to improve vtiger / feedback to bugs on trac

by Prasad-14 :: Rate this Message:

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Hi Manilal,

http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001

Kindly note that milestone of this bug has been droped but its not closed.

We will update comment before closing the ticket.

Regards,
Prasad
vtiger Team

On 9/18/09, Manilal K M <manilal@...> wrote:

Quoting "Paproth, Stefan" <paproth@...>:

> Hello there,
>
> I'm from a company in Germany. We're currently starting to use vtiger.
> We're really happy with vtiger, but we've found some bugs, which we
> already reported at the bug-tracker (bugs 6291 and 6292). Additionally,
> we have some ideas for enhancements, which we also reported (bugs 6293,
> 6315, 6316, 6317). Unfortunately we didn't get any feedback yet. Some of
> these issues are already implemented by me (patch is attached to the
> bug), others could be implemented in the near future.
>


There are also instances where the reported bugs are closed without
contacting the reporter/requester for feedback or providing amble
description.

Please have a look at this bug:
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001

IMHO, these kind of responses are not suitable for a community project.


--
Manilal K M
eJyothi Services
http://www.ejyothi.com


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Re: Ideas to improve vtiger / feedback to bugs on trac

by Manilal K M-3 :: Rate this Message:

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Prasad,
   Thanks for the clarification. Instead of deleting the milestone it  
may be nice if it has been changed(I'm not sure about whether trac  
permits such actions). A bug/issue without a milestone implicates that  
it's never going to be fixed. Note that this issue was opened three  
years ago and LDAP integration is a critical component in the  
enterprise.

thanks
Manilal

Quoting Prasad <prasad@...>:

> Hi Manilal,
>
> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001
>
>
> Kindly note that milestone of this bug has been droped but its not closed.
>
> We will update comment before closing the ticket.
>
> Regards,
> Prasad
> vtiger Team
>
> On 9/18/09, Manilal K M <manilal@...> wrote:
>>
>>
>> Quoting "Paproth, Stefan" <paproth@...>:
>>
>> > Hello there,
>> >
>> > I'm from a company in Germany. We're currently starting to use vtiger.
>> > We're really happy with vtiger, but we've found some bugs, which we
>> > already reported at the bug-tracker (bugs 6291 and 6292). Additionally,
>> > we have some ideas for enhancements, which we also reported (bugs 6293,
>> > 6315, 6316, 6317). Unfortunately we didn't get any feedback yet. Some of
>> > these issues are already implemented by me (patch is attached to the
>> > bug), others could be implemented in the near future.
>> >
>>
>>
>> There are also instances where the reported bugs are closed without
>> contacting the reporter/requester for feedback or providing amble
>> description.
>>
>> Please have a look at this bug:
>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001
>>
>> IMHO, these kind of responses are not suitable for a community project.
>>
>>
>> --
>> Manilal K M
>> eJyothi Services
>> http://www.ejyothi.com
>>
>>
>> _______________________________________________
>> Reach hundreds of potential candidates - http://jobs.vtiger.com
>>
>

--
Manilal K M
eJyothi Services
http://www.ejyothi.com

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Re: Ideas to improve vtiger / feedback to bugs on trac

by Prasad-14 :: Rate this Message:

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Hi Manilal,

A bug/issue without a milestone implicates that it's never going to be fixed. Note that this issue was opened three
years ago and LDAP integration is a critical component in the enterprise.

We review all the open issue without milestone before start of bug-fixing cycle, so do not worry.

LDAP contributions and discussion are being done on the forums regularly.
Our team is reviewing the integration but are also tied up with other features development. We will update you on that shortly.

Regards,
Prasad
vtiger Team

On 9/18/09, Manilal K M <manilal@...> wrote:
Prasad,
   Thanks for the clarification. Instead of deleting the milestone it
may be nice if it has been changed(I'm not sure about whether trac
permits such actions). A bug/issue without a milestone implicates that
it's never going to be fixed. Note that this issue was opened three
years ago and LDAP integration is a critical component in the
enterprise.

thanks

Manilal


Quoting Prasad <prasad@...>:

> Hi Manilal,
>
> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001
>
>
> Kindly note that milestone of this bug has been droped but its not closed.
>
> We will update comment before closing the ticket.
>
> Regards,
> Prasad
> vtiger Team
>
> On 9/18/09, Manilal K M <manilal@...> wrote:
>>
>>
>> Quoting "Paproth, Stefan" <paproth@...>:
>>
>> > Hello there,
>> >
>> > I'm from a company in Germany. We're currently starting to use vtiger.
>> > We're really happy with vtiger, but we've found some bugs, which we
>> > already reported at the bug-tracker (bugs 6291 and 6292). Additionally,
>> > we have some ideas for enhancements, which we also reported (bugs 6293,
>> > 6315, 6316, 6317). Unfortunately we didn't get any feedback yet. Some of
>> > these issues are already implemented by me (patch is attached to the
>> > bug), others could be implemented in the near future.
>> >
>>
>>
>> There are also instances where the reported bugs are closed without
>> contacting the reporter/requester for feedback or providing amble
>> description.
>>
>> Please have a look at this bug:
>> http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/2001
>>
>> IMHO, these kind of responses are not suitable for a community project.
>>
>>
>> --
>> Manilal K M
>> eJyothi Services
>> http://www.ejyothi.com
>>
>>
>> _______________________________________________
>> Reach hundreds of potential candidates - http://jobs.vtiger.com
>>
>


--

Manilal K M
eJyothi Services
http://www.ejyothi.com

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Reach hundreds of potential candidates - http://jobs.vtiger.com


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Re: Ideas to improve vtiger / feedback to bugs on trac

by Christian Koch :: Rate this Message:

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Hi Prasad,

> We review all the open issue without milestone before start of
> bug-fixing cycle, so do not worry.
What do you think about a new bug-state meaning something like "will not
be fixed by vtiger.com, but if the community fixes this it will be
integrated into the official vtiger release"? As my colleague Stefan
already mentioned, we would like to add some enhancements and could also
provide the source code. But we don't want to spent the time for coding
the enhancements, if they will not be integrated into vtiger. So it
would be great, if we don't have to wait until vtiger starts the
bug-fixing cycle - we could start coding earlier. The new bug-state
would also clarify the responsibility for coding the issues (vitger.com
or community), so hopefully bugs aren't fixed twice.

Regards,
Christian

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Re: Ideas to improve vtiger / feedback to bugs on trac

by Steven Sher :: Rate this Message:

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Hi Christian

Sounds like a food idea, but why not just ask vtiger to add a developer from you company onto the bug tracking system and the ticket can be assigned to you?

It might be a better way to solve the problem

Steve


-----Original Message-----
From: vtigercrm-developers-bounces@... [mailto:vtigercrm-developers-bounces@...] On Behalf Of Christian Koch
Sent: 21 September 2009 10:01 AM
To: vtigercrm-developers@...
Subject: Re: [Vtigercrm-developers] Ideas to improve vtiger / feedback to bugs on trac

Hi Prasad,

> We review all the open issue without milestone before start of
> bug-fixing cycle, so do not worry.
What do you think about a new bug-state meaning something like "will not
be fixed by vtiger.com, but if the community fixes this it will be
integrated into the official vtiger release"? As my colleague Stefan
already mentioned, we would like to add some enhancements and could also
provide the source code. But we don't want to spent the time for coding
the enhancements, if they will not be integrated into vtiger. So it
would be great, if we don't have to wait until vtiger starts the
bug-fixing cycle - we could start coding earlier. The new bug-state
would also clarify the responsibility for coding the issues (vitger.com
or community), so hopefully bugs aren't fixed twice.

Regards,
Christian

_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com 



_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com 

Re: Ideas to improve vtiger / feedback to bugs on trac

by Christian Koch :: Rate this Message:

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Hi Steven,

you're right! This should be the best solution. It seems we could assign bugs to our accounts ourself, but that wouldn't solve our problem. We would like to get the feedback from vtiger, that it's OK to fix the bugs / code the enhancements.
@vtiger-team: If you want the bugs reported by "paproth" to be implemented, you could assgin them to eiher Stefan Paproth or me (Christian Koch). Many thanks!!!

Regards,
Christian


Steven Sher schrieb:
Hi Christian

Sounds like a food idea, but why not just ask vtiger to add a developer from you company onto the bug tracking system and the ticket can be assigned to you?

It might be a better way to solve the problem

Steve


-----Original Message-----
From: vtigercrm-developers-bounces@... [vtigercrm-developers-bounces@...] On Behalf Of Christian Koch
Sent: 21 September 2009 10:01 AM
To: vtigercrm-developers@...
Subject: Re: [Vtigercrm-developers] Ideas to improve vtiger / feedback to bugs on trac

Hi Prasad,

  
We review all the open issue without milestone before start of 
bug-fixing cycle, so do not worry.
    
What do you think about a new bug-state meaning something like "will not 
be fixed by vtiger.com, but if the community fixes this it will be 
integrated into the official vtiger release"? As my colleague Stefan 
already mentioned, we would like to add some enhancements and could also 
provide the source code. But we don't want to spent the time for coding 
the enhancements, if they will not be integrated into vtiger. So it 
would be great, if we don't have to wait until vtiger starts the 
bug-fixing cycle - we could start coding earlier. The new bug-state 
would also clarify the responsibility for coding the issues (vitger.com 
or community), so hopefully bugs aren't fixed twice.

Regards,
Christian

_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com 



_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com 
  


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Re: Ideas to improve vtiger / feedback to bugs on trac

by Prasad-14 :: Rate this Message:

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Hi Christian,

Thanks a lot for your support.

If you have a solution to the trac ticket, please do attach a patch on it. This will help us analyze the fix and integrate it if its working fine.

Regards,
Prasad

On 9/21/09, Christian Koch <chri.koch.vier@...> wrote:
Hi Steven,

you're right! This should be the best solution. It seems we could assign bugs to our accounts ourself, but that wouldn't solve our problem. We would like to get the feedback from vtiger, that it's OK to fix the bugs / code the enhancements.
@vtiger-team: If you want the bugs reported by "paproth" to be implemented, you could assgin them to eiher Stefan Paproth or me (Christian Koch). Many thanks!!!

Regards,
Christian


Steven Sher schrieb:
Hi Christian

Sounds like a food idea, but why not just ask vtiger to add a developer from you company onto the bug tracking system and the ticket can be assigned to you?

It might be a better way to solve the problem

Steve


-----Original Message-----
From: vtigercrm-developers-bounces@... [vtigercrm-developers-bounces@...] On Behalf Of Christian Koch
Sent: 21 September 2009 10:01 AM
To: vtigercrm-developers@...
Subject: Re: [Vtigercrm-developers] Ideas to improve vtiger / feedback to bugs on trac

Hi Prasad,

We review all the open issue without milestone before start of 
bug-fixing cycle, so do not worry.
What do you think about a new bug-state meaning something like "will not 
be fixed by vtiger.com, but if the community fixes this it will be
integrated into the official vtiger release"? As my colleague Stefan
already mentioned, we would like to add some enhancements and could also
provide the source code. But we don't want to spent the time for coding
the enhancements, if they will not be integrated into vtiger. So it
would be great, if we don't have to wait until vtiger starts the
bug-fixing cycle - we could start coding earlier. The new bug-state
would also clarify the responsibility for coding the issues (vitger.com
or community), so hopefully bugs aren't fixed twice.

Regards,
Christian

_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com



_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com


_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com


_______________________________________________
Reach hundreds of potential candidates - http://jobs.vtiger.com