Installation error 2349 on WinXP

[Flavio Kuperman]

Hi. I'm attempting to install Tortoise SVN version 1.6.6 on Windows
XP, and I'm running into the following error:

"The installer has encountered an unexpected error installing this
package. This may indicate a problem with this package. The error code
is 2349"


This happens midway through the installation - everything is fine then
this occurs, and then the installation fails.

I've searched online for a bit and cannot figure out what could be
causing this. It doesn't seem like any other people have posted about
this issue.

Please let me know if there are additional details I could provide to
help solve this problem.


Thanks!


Flav

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[Nathan Tuggy]

Well, you could try re-downloading the installer, and see if that helps.

On 2009-11-02 22:45, Flavio Kuperman wrote:
> Please let me know if there are additional details I could provide to
> help solve this problem.
>    
Generally speaking it works well if you can capture a Windows Installer
log (try the /log option, IIRC, and look up the documentation for that
on e.g. MSDN). You may need to strip the log down some before posting, I
don't know; in any case, probably ZIP it first, to save space.

Heath Stewart's blog is frequently useful as well
(http://blogs.msdn.com/heaths/).

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[Flavio Kuperman]

Yeah I tried redownloading a few times. Doesn't seem to be the
problem.

On Nov 3, 1:56 am, Nathan Tuggy <bugzi...@...>
wrote:

> Well, you could try re-downloading the installer, and see if that helps.
>
> On 2009-11-02 22:45, Flavio Kuperman wrote:> Please let me know if there are additional details I could provide to
> > help solve this problem.
>
> Generally speaking it works well if you can capture a Windows Installer
> log (try the /log option, IIRC, and look up the documentation for that
> on e.g. MSDN). You may need to strip the log down some before posting, I
> don't know; in any case, probably ZIP it first, to save space.
>
> Heath Stewart's blog is frequently useful as well
> (http://blogs.msdn.com/heaths/).
>
> ------------------------------------------------------http://tortoisesvn.tigris.org/ds/viewMessage.do?dsForumId=4061&dsMess...
>
> To unsubscribe from this discussion, e-mail: [users-unsubscr...@...].

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[Stefan Küng]

Flavio Kuperman wrote:
> Yeah I tried redownloading a few times. Doesn't seem to be the
> problem.

Did you try a different mirror server too?

Stefan

--
        ___
   oo  // \\      "De Chelonian Mobile"
  (_,\/ \_/ \     TortoiseSVN
    \ \_/_\_/>    The coolest Interface to (Sub)Version Control
    /_/   \_\     http://tortoisesvn.net

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[Flavio Kuperman]

I tried 3 other mirrors for 1.6.6, and I also tried 1.6.5 and 1.6.4
but they had the same issue. Seems unlikely that the issue is with the
actual installer.

I randomly tried version 1.3.5 and that seemed to get all the way
thru. I'm curious to find out what might be causing this issue=/

Thanks for the help!

On Nov 3, 3:35 pm, Stefan Küng <tortoise...@...> wrote:

> Flavio Kuperman wrote:
> > Yeah I tried redownloading a few times. Doesn't seem to be the
> > problem.
>
> Did you try a different mirror server too?
>
> Stefan
>
> --
>         ___
>    oo  // \\      "De Chelonian Mobile"
>   (_,\/ \_/ \     TortoiseSVN
>     \ \_/_\_/>    The coolest Interface to (Sub)Version Control
>     /_/   \_\    http://tortoisesvn.net
>
> ------------------------------------------------------http://tortoisesvn.tigris.org/ds/viewMessage.do?dsForumId=4061&dsMess...
>
> To unsubscribe from this discussion, e-mail: [users-unsubscr...@...].

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[Stefan Küng]

Flavio Kuperman wrote:
> I tried 3 other mirrors for 1.6.6, and I also tried 1.6.5 and 1.6.4
> but they had the same issue. Seems unlikely that the issue is with the
> actual installer.
>
> I randomly tried version 1.3.5 and that seemed to get all the way
> thru. I'm curious to find out what might be causing this issue=/

* Check the signature of the msi file. If you don't see a signature tab
in the properties dialog (from explorer), then the file is corrupt.
* Error 2349 is an internal error and means that a file or table inside
the msi database couldn't be accessed. That could also mean that you
have a bad sector on your harddrive.
* A virus scanner could also interfere with the installation and block
the msi for too long (while scanning it or whatever it thinks it has to do)

Stefan

--
        ___
   oo  // \\      "De Chelonian Mobile"
  (_,\/ \_/ \     TortoiseSVN
    \ \_/_\_/>    The coolest Interface to (Sub)Version Control
    /_/   \_\     http://tortoisesvn.net

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