This past Saturday I upgraded an installation of eGroupware 1.4.004 to
1.6.002. Since then I have been having issues logging in. When I
enter my username and password I receive a message "Your session could
not be verified" and the address bar changes to
If I persist and enter my username and password between 6 and 12 times
and clear the address bar to the right of the ? I can sometimes log
in. Please note that my account does not get locked, nor does my IP
address get blocked. If I mangle the username or password three times
in a row, either my account or the ip is blocked.
I can usually log right in if I clear my webserver cookie, close and
reopen my web browser.
I can always log into the egroupware/setup.
Any idea's on how or where to troubleshoot this would be greatly
appreciated.
Joseph Hume
F1 for HELP
[joseph.vcf] begin:vcard
fn:Joseph Hume
n:Hume;Joseph
org:F1 for HELP
adr:13785 West Highway 53;;;Rathdrum;ID;83858;United States of America
email;internet:joseph@... title:Owner
tel;work:208.687.0183
tel;cell:208.413.1557
x-mozilla-html:TRUE
url:http://www.f1forhelp.net
version:2.1
end:vcard
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Re: Issues logging in - Your session could not be verified
be assured it's not a general problem, probably a configuration problem.
Joseph Hume schrieb:
> Hi,
>
> This past Saturday I upgraded an installation of eGroupware 1.4.004 to
> 1.6.002. Since then I have been having issues logging in. When I enter
> my username and password I receive a message "Your session could not be
> verified" and the address bar changes to
>
> http://eGroupwareServer.MyDomain.internal/egroupware/login.php?cd=10&phpgw_forward=%3Fcd%3Dyes >
> If I persist and enter my username and password between 6 and 12 times
> and clear the address bar to the right of the ? I can sometimes log in.
> Please note that my account does not get locked, nor does my IP address
> get blocked. If I mangle the username or password three times in a row,
> either my account or the ip is blocked.
>
> I can usually log right in if I clear my webserver cookie, close and
> reopen my web browser.
>
> I can always log into the egroupware/setup.
No wonder, it does NOT use sessions ;-)
> Any idea's on how or where to troubleshoot this would be greatly
> appreciated.
a) Check that php setting session.save_path is readable AND writeable by
the webserver (test it with a phpinfo WITHIN the egroupware dir!).
b) Check if EGroupware sends sessionid and domain cookies AND that they
contain the right values (there must be a file prefixed with "sess_" in
your session.save_path).
c) Check that browser submits sessionid and domain cookie back to the
webserver
Geschäftsführer Andre Keller, Gudrun Müller,
Nigel Vickers und Ralf Becker
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Re: Issues logging in - Your session could not be verified
Thank you for responding. I am quite sure that I fat fingered
something somewhere. I used eGroupware 1.4.004 in my office for the
past year and a half with absolutely no issues, so I know that it is
not the software. As what happened last time, I did get the "your
session could not be verified" and was able to successfully log in
after closing my browser as you suggested. However, now access to the
eGroupware installation is very 'eratic'.
Since my last attempt at an upgrade I have learned a lot about backing
up my data, both the eGroupware and external file storage. However,
troubleshooting this is still apparently well above my pay grade.
I don't expect you to walk me through troubleshooting why I can't log
in. But I am tossing out to the community of people smarter than I, a
request for a direction on troubleshooting. Someone else may be in my
shoes. Part of what is puzzling is the fact that my account does not
get locked, nor does my IP get blocked.
eGroupware is an awesome product, and plan on continuing to use it even
through my self-generated fat-fingered-ness.
Joseph Hume
F1 for HELP
Ralf Becker wrote:
Hi Joseph,
be assured it's not a general problem, probably a configuration problem.
Joseph Hume schrieb:
Hi,
This past Saturday I upgraded an installation of eGroupware 1.4.004 to
1.6.002. Since then I have been having issues logging in. When I enter
my username and password I receive a message "Your session could not be
verified" and the address bar changes to
http://eGroupwareServer.MyDomain.internal/egroupware/login.php?cd=10&phpgw_forward=%3Fcd%3Dyes
If I persist and enter my username and password between 6 and 12 times
and clear the address bar to the right of the ? I can sometimes log in.
Please note that my account does not get locked, nor does my IP address
get blocked. If I mangle the username or password three times in a row,
either my account or the ip is blocked.
I can usually log right in if I clear my webserver cookie, close and
reopen my web browser.
I can always log into the egroupware/setup.
No wonder, it does NOT use sessions ;-)
Any idea's on how or where to troubleshoot this would be greatly
appreciated.
a) Check that php setting session.save_path is readable AND writeable by
the webserver (test it with a phpinfo WITHIN the egroupware dir!).
b) Check if EGroupware sends sessionid and domain cookies AND that they
contain the right values (there must be a file prefixed with "sess_" in
your session.save_path).
c) Check that browser submits sessionid and domain cookie back to the
webserver
(for b) and c) use eg. firebug under firefox)
Ralf
[joseph.vcf] begin:vcard
fn:Joseph Hume
n:Hume;Joseph
org:F1 for HELP
adr:13785 West Highway 53;;;Rathdrum;ID;83858;United States of America
email;internet:joseph@... title:Owner
tel;work:208.687.0183
tel;cell:208.413.1557
x-mozilla-html:TRUE
url:http://www.f1forhelp.net
version:2.1
end:vcard
------------------------------------------------------------------------------
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Re: Issues logging in - Your session could not be verified
Have you tried to disable the IP check?
You need to be able to login as an admin, then go to Admin->Site configuration, and under 'Security', set "Check IP address of all sessions" to 'No'.
I've had similar issues with certain clients after upgrading from 1.4, and that worked for me.
Oscar
On Sat, 2009-08-08 at 12:21 -0700, Joseph Hume wrote:
Ralf,
Thank you for responding. I am quite sure that I fat fingered something somewhere. I used eGroupware 1.4.004 in my office for the past year and a half with absolutely no issues, so I know that it is not the software. As what happened last time, I did get the "your session could not be verified" and was able to successfully log in after closing my browser as you suggested. However, now access to the eGroupware installation is very 'eratic'.
Since my last attempt at an upgrade I have learned a lot about backing up my data, both the eGroupware and external file storage. However, troubleshooting this is still apparently well above my pay grade.
I don't expect you to walk me through troubleshooting why I can't log in. But I am tossing out to the community of people smarter than I, a request for a direction on troubleshooting. Someone else may be in my shoes. Part of what is puzzling is the fact that my account does not get locked, nor does my IP get blocked.
eGroupware is an awesome product, and plan on continuing to use it even through my self-generated fat-fingered-ness.
Joseph Hume
F1 for HELP
Ralf Becker wrote:
Hi Joseph,
be assured it's not a general problem, probably a configuration problem.
Joseph Hume schrieb:
Hi,
This past Saturday I upgraded an installation of eGroupware 1.4.004 to
1.6.002. Since then I have been having issues logging in. When I enter
my username and password I receive a message "Your session could not be
verified" and the address bar changes to
http://eGroupwareServer.MyDomain.internal/egroupware/login.php?cd=10&phpgw_forward=%3Fcd%3Dyes
If I persist and enter my username and password between 6 and 12 times
and clear the address bar to the right of the ? I can sometimes log in.
Please note that my account does not get locked, nor does my IP address
get blocked. If I mangle the username or password three times in a row,
either my account or the ip is blocked.
I can usually log right in if I clear my webserver cookie, close and
reopen my web browser.
I can always log into the egroupware/setup.
No wonder, it does NOT use sessions ;-)
Any idea's on how or where to troubleshoot this would be greatly
appreciated.
a) Check that php setting session.save_path is readable AND writeable by
the webserver (test it with a phpinfo WITHIN the egroupware dir!).
b) Check if EGroupware sends sessionid and domain cookies AND that they
contain the right values (there must be a file prefixed with "sess_" in
your session.save_path).
c) Check that browser submits sessionid and domain cookie back to the
webserver
(for b) and c) use eg. firebug under firefox)
Ralf
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QUite frankly this is the crapiest groupware I ever seen, customer support poor, installation poor you get these error messages everywhere
why do you guys just create an installation exe that can take care of the installation?????
this is so disapointing
F1forHELP-Joseph wrote:
Hi,
This past Saturday I upgraded an installation of eGroupware 1.4.004 to
1.6.002. Since then I have been having issues logging in. When I enter
my username and password I receive a message "Your session could not be
verified" and the address bar changes to
If I persist and enter my username and password between 6 and 12 times
and clear the address bar to the right of the ? I can sometimes log in.
Please note that my account does not get locked, nor does my IP address
get blocked. If I mangle the username or password three times in a row,
either my account or the ip is blocked.
I can usually log right in if I clear my webserver cookie, close and
reopen my web browser.
I can always log into the egroupware/setup.
Any idea's on how or where to troubleshoot this would be greatly
appreciated.
Joseph Hume
F1 for HELP
begin:vcard
fn:Joseph Hume
n:Hume;Joseph
org:F1 for HELP
adr:13785 West Highway 53;;;Rathdrum;ID;83858;United States of America
email;internet:joseph@f1forhelp.net
title:Owner
tel;work:208.687.0183
tel;cell:208.413.1557
x-mozilla-html:TRUE
url:http://www.f1forhelp.net version:2.1
end:vcard
------------------------------------------------------------------------------
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trial. Simplify your report design, integration and deployment - and focus on
what you do best, core application coding. Discover what's new with
Crystal Reports now. http://p.sf.net/sfu/bobj-july _______________________________________________
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eGroupWare-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/egroupware-users
I couldn't disagree more. eGroupware is an excellent collection of
applications that works well, at least in and for my particular
application. Yes, on these lists there are a few questions, mine
included, that don't get answered. I know for my part, I am not asking
the right question or supplying the information necessary to get the
'magic / right' answer to fix my problem.
I don't know how much easier it could get to 'install' software than to
expand a series of tar files into a folder on a web server, start it,
log in, and configure it. I know that if you read the error messages,
they tell you how to fix them, what file to edit, where it's at, and
what to change. There are the more exotic messages that defy reason,
please see my original post below. Someday, I hope to figure out why.
As Ralf suggested, I probably ham fisted something during my upgrade,
and I will eventually figure it out.
If you have a question on how to install, or configure, or use, please
ask. If I can answer it intelligently, I will.
Joseph Hume
F1 for HELP
wallbay1 wrote:
QUite frankly this is the crapiest groupware I ever seen, customer support
poor, installation poor you get these error messages everywhere
why do you guys just create an installation exe that can take care of the
installation?????
this is so disapointing
F1forHELP-Joseph wrote:
Hi,
This past Saturday I upgraded an installation of eGroupware 1.4.004 to
1.6.002. Since then I have been having issues logging in. When I enter
my username and password I receive a message "Your session could not be
verified" and the address bar changes to
http://eGroupwareServer.MyDomain.internal/egroupware/login.php?cd=10&phpgw_forward=%3Fcd%3Dyes
If I persist and enter my username and password between 6 and 12 times
and clear the address bar to the right of the ? I can sometimes log in.
Please note that my account does not get locked, nor does my IP address
get blocked. If I mangle the username or password three times in a row,
either my account or the ip is blocked.
I can usually log right in if I clear my webserver cookie, close and
reopen my web browser.
I can always log into the egroupware/setup.
Any idea's on how or where to troubleshoot this would be greatly
appreciated.
Joseph Hume
F1 for HELP
begin:vcard
fn:Joseph Hume
n:Hume;Joseph
org:F1 for HELP
adr:13785 West Highway 53;;;Rathdrum;ID;83858;United States of America
email;internet:joseph@...
title:Owner
tel;work:208.687.0183
tel;cell:208.413.1557
x-mozilla-html:TRUE
url:http://www.f1forhelp.net
version:2.1
end:vcard
------------------------------------------------------------------------------
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30-Day
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on
what you do best, core application coding. Discover what's new with
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_______________________________________________
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[joseph.vcf] begin:vcard
fn:Joseph Hume
n:Hume;Joseph
org:F1 for HELP
adr:13785 West Highway 53;;;Rathdrum;ID;83858;United States of America
email;internet:joseph@... title:Owner
tel;work:208.687.0183
tel;cell:208.413.1557
x-mozilla-html:TRUE
url:http://www.f1forhelp.net
version:2.1
end:vcard
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Re: Issues logging in - Your session could not be verified
