JIRA works internally, but not when port-forwarded from the internet

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JIRA works internally, but not when port-forwarded from the internet

by forums-5 :: Rate this Message:

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Hello,

I'm trying to troubleshoot this problem.  Jira is working fine internally, but when people access the portforwarded address (http://URL:8080) from outside the internal network, this error happens :

{code}
HTTP Status 404 -

type Status report

message

description The requested resource () is not available.
Apache Tomcat/5.5.28
{code}

The same address works fine internally.  Could this be a NAT issue?  Does anyone have JIRA working internally and externally?  How did you set it up?

Thanks in advance for your help

Regards

Jason
--
Post by Jas_tko - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38591
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Re: JIRA works internally, but not when port-forwarded from the internet

by Pitt, Joseph :: Rate this Message:

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I would say it is a firewall or DNS problem.
 
Joseph (Joe) Pitt
Senior Member of Professional Staff
SRA International, Inc.
443-624-5063

________________________________

From: jira-user-bounces@... on behalf of forums@...
Sent: Sun 11/8/2009 6:34 AM
To: jira-user@...
Subject: [JIRA-user] JIRA works internally, but not when port-forwarded from the internet



Hello,

I'm trying to troubleshoot this problem.  Jira is working fine internally, but when people access the portforwarded address (http://URL:8080 <http://url:8080/> ) from outside the internal network, this error happens :

{code}
HTTP Status 404 -

type Status report

message

description The requested resource () is not available.
Apache Tomcat/5.5.28
{code}

The same address works fine internally.  Could this be a NAT issue?  Does anyone have JIRA working internally and externally?  How did you set it up?

Thanks in advance for your help

Regards

Jason
--
Post by Jas_tko - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38591
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Vacation reply

by nuigiggle :: Rate this Message:

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Dear friend,
I would like to introduce a really good company that mainly do the electornic products trade.
Now the company is doing promotion,all of it's products are sold nearly as same as their cost.
It redeners the best service to customers,it provide you original products which is
good quality,and what's more,the pricewill give you a big surprise!
It is realy a good opportunity for doing shopping.Just grasp the opportunity,or there will be no more than that!
The web address:(www.) kingacme.com

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Re: JIRA works internally, but not when port-forwarded from the internet

by Aksen Giray :: Rate this Message:

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Some parts of this message have been removed. Learn more about Nabble's security policy.
[JIRA-user] JIRA works internally, but not when port-forwarded from the internet

Hello

 

I published my jira in internet.

I worte what am I done before to published the jira to internet.

 

1-      I created a subdomain on my DNS server “jira.xxxxxx.com”

2-      I created a port on my firewall, which port does I use in jira.

3-      I create the firewall rules on my firewall  “All http/https request allow to my private port”

4-      I opened the browser and tested my settings. “jira.xxxxx.com:8080”

 

 

 

From: jira-user-bounces@... [mailto:jira-user-bounces@...] On Behalf Of Pitt, Joseph
Sent: Monday, November 09, 2009 1:50 PM
To: jira-user@...
Subject: RE: [JIRA-user] JIRA works internally, but not when port-forwarded from the internet

 

I would say it is a firewall or DNS problem.

 

Joseph (Joe) Pitt

Senior Member of Professional Staff

SRA International, Inc.

443-624-5063

 


From: jira-user-bounces@... on behalf of forums@...
Sent: Sun 11/8/2009 6:34 AM
To: jira-user@...
Subject: [JIRA-user] JIRA works internally, but not when port-forwarded from the internet

Hello,

I'm trying to troubleshoot this problem.  Jira is working fine internally, but when people access the portforwarded address (http://URL:8080) from outside the internal network, this error happens :

{code}
HTTP Status 404 -

type Status report

message

description The requested resource () is not available.
Apache Tomcat/5.5.28
{code}

The same address works fine internally.  Could this be a NAT issue?  Does anyone have JIRA working internally and externally?  How did you set it up?

Thanks in advance for your help

Regards

Jason
--
Post by Jas_tko - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38591
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Jira-user@...
To unsubscribe or change your options visit this page:
http://lists.atlassian.com/mailman/listinfo/jira-user


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Vacation reply

by nuigiggle :: Rate this Message:

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Dear friend,
I would like to introduce a really good company that mainly do the electornic products trade.
Now the company is doing promotion,all of it's products are sold nearly as same as their cost.
It redeners the best service to customers,it provide you original products which is
good quality,and what's more,the pricewill give you a big surprise!
It is realy a good opportunity for doing shopping.Just grasp the opportunity,or there will be no more than that!
The web address:(www.) kingacme.com

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Jira-user mailing list
Jira-user@...
To unsubscribe or change your options visit this page:
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Re: JIRA works internally, but not when port-forwarded from the internet

by forums-5 :: Rate this Message:

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Similar issue here...

My Jira Instance is in port 8080.

The public address is in port 80.

I am using MS ISA Server 2006 to publish the web site with the bridging port option (80 -> 8080).

The site works fine internally, and externally seems to work fine, except because the gadgets doesn't get resolved.

In the login screen the message is this:

Error loading gadget: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 504

And the error message in the log is this:

2009-11-11 22:22:03,610 http-8080-Processor24 WARN anonymous 80522x2x1 1l1k88d http://arplanner.ids.com.mx/secure/Dashboard.jspa [gadgets.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadgets/1.0/g/com.atlassian.jira.gadgets/gadgets/login.xml
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Post by ramgs - online at:
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Re: JIRA works internally, but not when port-forwarded from the internet

by Pitt, Joseph :: Rate this Message:

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Have tried changing JIRA to use port 80?
 
Joseph (Joe) Pitt
Senior Member of Professional Staff
SRA International, Inc.
443-624-5063

________________________________

From: jira-user-bounces@... on behalf of forums@...
Sent: Thu 11/12/2009 6:04 PM
To: jira-user@...
Subject: Re: [JIRA-user] JIRA works internally, but not when port-forwarded from the internet



Similar issue here...

My Jira Instance is in port 8080.

The public address is in port 80.

I am using MS ISA Server 2006 to publish the web site with the bridging port option (80 -> 8080).

The site works fine internally, and externally seems to work fine, except because the gadgets doesn't get resolved.

In the login screen the message is this:

Error loading gadget: org.apache.shindig.gadgets.GadgetException: Unable to retrieve gadget xml. HTTP error 504

And the error message in the log is this:

2009-11-11 22:22:03,610 http-8080-Processor24 WARN anonymous 80522x2x1 1l1k88d http://arplanner.ids.com.mx/secure/Dashboard.jspa [gadgets.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadgets/1.0/g/com.atlassian.jira.gadgets/gadgets/login.xml
--
Post by ramgs - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38591
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