License expired error

[LisaH]

Has anyone had a problem with renewing a license and not being able to reactivate?

My license keeps coming up as expired even after uninstalling and reinstalling.  I just renewed the license, with a new email address even, and still I cannot activate my license.

Anyone have a fix?

[DigDB Support]

Sorry for the trouble, please try the following:

1. Exit all Excel
2. Go to C:\Program Files\DigDB\ to delete the entire DigDB folder
3. Download a new setup from http://digdb.com/vba/old/DigDB7.1.3-setup.exe
4. Run through the setup
5. Activate with your account id.

Let us know if you still have problems.