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Microsoft Dynamics vs DrupalHi all,
We’re working with a client whose management have decided that moving toward a Microsoft Dynamics CRM solution may be better than doing their CRM in a custom Drupal environment. I have no experience or knowledge (nor interest in) Microsoft Dynamics, so would be keen to hear the combined knowledge of this group regarding how it might compare with a bespoke Drupal solution. Obviously I have a vested interest in Drupal being the better solution, but don’t want to be ignorant, so if anyone can share their thoughts on the pros and cons of each platform, that would be very interesting to us. Please bear in mind that (together with the client) we are entirely capable of developing a very customised solution, so we’re not talking about a simplistic install of Drupal with a few contrib modules, but rather leveraging Drupal as a framework enabling us to more rapidly develop a customised solution tailored specifically to their business requirements. Thanks, Jeff http://marmaladesoul.com _______________________________________________ consulting mailing list consulting@... http://lists.drupal.org/mailman/listinfo/consulting |
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Re: Microsoft Dynamics vs DrupalWell, you might wander in with a Sidekick open, muttering ...
Suggest Drupal + Salesforce CRM integration (see salesforce module). Victor Kane http://awebfactory.com.ar
On Tue, Oct 13, 2009 at 3:47 AM, Jeff <jeff@...> wrote: Hi all, _______________________________________________ consulting mailing list consulting@... http://lists.drupal.org/mailman/listinfo/consulting |
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Re: Microsoft Dynamics vs DrupalOn Tue, Oct 13, 2009 at 12:17 PM, Jeff <jeff@...> wrote:
> Hi all, > > We’re working with a client whose management have decided that moving > toward a Microsoft Dynamics CRM solution may be better than doing > their CRM in a custom Drupal environment. I have no experience or > knowledge (nor interest in) Microsoft Dynamics, so would be keen to > hear the combined knowledge of this group regarding how it might > compare with a bespoke Drupal solution. > > Obviously I have a vested interest in Drupal being the better > solution, but don’t want to be ignorant, so if anyone can share their > thoughts on the pros and cons of each platform, that would be very > interesting to us. Please bear in mind that (together with the client) > we are entirely capable of developing a very customised solution, so > we’re not talking about a simplistic install of Drupal with a few > contrib modules, but rather leveraging Drupal as a framework enabling > us to more rapidly develop a customised solution tailored specifically > to their business requirements. suggest go for sugarCRm or Sugar + drupal. regards Vivek -- The hidden harmony is better than the obvious!! _______________________________________________ consulting mailing list consulting@... http://lists.drupal.org/mailman/listinfo/consulting |
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Re: Microsoft Dynamics vs DrupalOr stick with an opensource CRM at least - check out vTiger 5.1 improved api's...
Considering that most features in a CRM are commoditized these days, aside from a specific feature - why is your client wanting to use Dynamics?
On Tue, Oct 13, 2009 at 7:50 PM, Victor Kane <victorkane@...> wrote: Well, you might wander in with a Sidekick open, muttering ... _______________________________________________ consulting mailing list consulting@... http://lists.drupal.org/mailman/listinfo/consulting |
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Re: Microsoft Dynamics vs DrupalI agree with Victor, most of our clients are Salesforce clients
and we integrate with Drupal. Its great. Remember, Drupal has users but isn’t a CRM so comparing the two isn’t
fair. MS Dynamics will lose on the content and community side and Drupal will
lose on the CRM side. The right solution will depend on the business need. Tom From:
consulting-bounces@... [mailto:consulting-bounces@...] On
Behalf Of Victor Kane Well, you might wander in with a Sidekick open, muttering
... Suggest Drupal + Salesforce CRM integration (see salesforce
module). Victor Kane On Tue, Oct 13, 2009 at 3:47 AM, Jeff <jeff@...> wrote: Hi all, _______________________________________________ consulting mailing list consulting@... http://lists.drupal.org/mailman/listinfo/consulting |
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Re: Microsoft Dynamics vs DrupalJeff,
I don't know about Dynamics, but ... I set up a custom CRM in a Drupal environment, mostly using Views and CCK, but wouldn't do it again. I now work with CiviCRM/Drupal as the CRM solution. One of the weakest part, IMO, of using Drupal alone as a CRM is the lack of good mass email ability -- for large lists . In my Drupal CRM solutions I did a lot of custom work integrating phplist, but it was not nearly as good as CiviMail's ability to do target mass mailings based on all kinds of criteria. Another reason I wouldn't do CRM with Drupal alone --again -- is that Views is just too hard, for most users, as a means to build custom queries and reports, so they either need a real techie on staff or a lot of money to pay for support. (not that salesforce or civicrm are really simple for custom queries, but easier than Drupal is ) Thanks Sam Sam On Tue, Oct 13, 2009 at 2:47 AM, Jeff <jeff@...> wrote: Hi all, _______________________________________________ consulting mailing list consulting@... http://lists.drupal.org/mailman/listinfo/consulting |
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