Openoffice Security Issue

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Openoffice Security Issue

by Ahamed Fasudeen :: Rate this Message:

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Hi Team,

I'm newly use openoffice...I have some query realted for password security.

Currently i'm using MSoffice2003. In that i have protect the sheet & workbook

And i have protect the cell A2:C22(attached sheet) with password range,in msoffice2003 once i click
the A2:C22(cell) it will pop-up password box once i give the password it will allow to enter
the data. And in D2:D22 with out range password user will edit without password.

When i use to open the msoffice speared  sheet to openoffice... entire restriction was removed by calc(openoffice)

i don't why it was happen....with less security in open office.

Could you please provide me the fix for this issue....

--
Regards,
Ahamed
9740843336


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New Microsoft Excel Worksheet (2).xls (18K) Download Attachment

Re: Openoffice Security Issue

by Gallomimia :: Rate this Message:

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Upon investigating this attachment, I have found that the entire sheet
is protected, which is easily removed without any password. I cannot
find any way to protect only a given range of cells with OOoCalc.
There is no respect for the security added by MSO2k3 and no way to
protect only a given range of cells, which this document clearly
demonstrates an example of the use of such a feature.

This is not the first time I have heard of this issue. I do believe
there is an issue in the issue tracker open on this subject. Some have
said that the issue does not exist, but I can see that it does. I have
used OOo 3.1 RC2 for PPC-Mac, en-GB to do this testing.

I have also tested with OOo 320m2 for PPC-Mac en-US and the result is the same.

On Wed, Oct 28, 2009 at 6:32 PM, Ahamed Fasudeen <ah.deen@...> wrote:

> Hi Team,
>
> I'm newly use openoffice...I have some query realted for password security.
>
> Currently i'm using MSoffice2003. In that i have protect the sheet &
> workbook
>
> And i have protect the cell A2:C22(attached sheet) with password range,in
> msoffice2003 once i click
> the A2:C22(cell) it will pop-up password box once i give the password it
> will allow to enter
> the data. And in D2:D22 with out range password user will edit without
> password.
>
> When i use to open the msoffice speared  sheet to openoffice... entire
> restriction was removed by calc(openoffice)
>
> i don't why it was happen....with less security in open office.
>
> Could you please provide me the fix for this issue....
>
> --
> Regards,
> Ahamed
> 9740843336
>
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>

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Parent Message unknown Re: Openoffice Security Issue

by Brian Barker :: Rate this Message:

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At 13:10 29/10/2009 -0700, Gallomimia Noname wrote:
>I cannot find any way to protect only a given range of cells with OOoCalc.

o  Select relevant cell ranges and go to Format | Cells... | Cell
Protection | Protection (or right-click | Format Cells... | Cell
Protection | Protection) and tick Protected - or not - as required.
o  Now go to Tools | Protect Document > | Sheet... to protect the
entire sheet.  Now some cell ranges are protected and others not.

>I do believe there is an issue in the issue tracker open on this
>subject. Some have said that the issue does not exist, but I can see
>that it does.

If I understand you correctly, I fear they are right.

I trust this helps.

Brian Barker



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Parent Message unknown Re: Openoffice Security Issue

by Harold Fuchs-2 :: Rate this Message:

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Brian Barker wrote:

> At 13:10 29/10/2009 -0700, Gallomimia Noname wrote:
>> I cannot find any way to protect only a given range of cells with
>> OOoCalc.
>
> o  Select relevant cell ranges and go to Format | Cells... | Cell
> Protection | Protection (or right-click | Format Cells... | Cell
> Protection | Protection) and tick Protected - or not - as required.
> o  Now go to Tools | Protect Document > | Sheet... to protect the
> entire sheet.  Now some cell ranges are protected and others not.
>
>> I do believe there is an issue in the issue tracker open on this
>> subject. Some have said that the issue does not exist, but I can see
>> that it does.
>
> If I understand you correctly, I fear they are right.
>
> I trust this helps.
>
> Brian Barker
>
>
>
Forwarding to unsubscribed OP.

--
Harold Fuchs
London, England
Please reply *only* to users@...


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Parent Message unknown Re: Openoffice Security Issue

by Gallomimia :: Rate this Message:

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Thanks for the information Brian. I have tried the procedure you
outlined using the document provided by Ahamed. Prior to being able to
change any options such as cell protection, the entire sheet must be
Unprotected. This requires no password at first. I'm still not sure if
it should, as the document Ahamed provided is .xls and may or may not
have a password.

After removing the sheet protection, individual cells or ranges of
cells may be protected or not. In the document provided by Ahamed it
appears that all cells are marked protected. After following the
procedure (two attempts were required to succeed) and reapplying the
sheet protection, the desired operation is achieved; The first three
columns are protected as if they were static data, and the remaining
columns can be modified as if they were a working document.

So the only question which remains for me, is if the program should
ask for a password prior to unprotecting the sheet. As has been
suggested by others addressing concerns such as this, it may be an
issue with MSO2k3 not protecting the document properly in the first
place. Is there any fix for this? It seems like a heavy concern for
users of the software.

Can someone who has access to MSO2k3 and other versions please test
whether the password is stripped after the proprietary document format
is opened and modified by OOo?

This discussion should be moved to a pertinent issue.

On Thu, Oct 29, 2009 at 1:27 PM, Brian Barker <b.m.barker@...> wrote:

> At 13:10 29/10/2009 -0700, Gallomimia Noname wrote:
>>
>> I cannot find any way to protect only a given range of cells with OOoCalc.
>
> o  Select relevant cell ranges and go to Format | Cells... | Cell Protection
> | Protection (or right-click | Format Cells... | Cell Protection |
> Protection) and tick Protected - or not - as required.
> o  Now go to Tools | Protect Document > | Sheet... to protect the entire
> sheet.  Now some cell ranges are protected and others not.
>
>> I do believe there is an issue in the issue tracker open on this subject.
>> Some have said that the issue does not exist, but I can see that it does.
>
> If I understand you correctly, I fear they are right.
>
> I trust this helps.
>
> Brian Barker
>
>
>
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Re: Openoffice Security Issue

by Ahamed Fasudeen :: Rate this Message:

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Hi Team,

I'm using openoffice 3.1.1

Could you please try xls first then only you come to know what its happen.....

password protection for sheet & work is : password

According to your mail i know it was in openoffice.... but i need to known what about cell range protection, why it was disable by openoffice?

Herewith I'm attached entire screen shot FYI....i hope it will help you to understand.

Thanks in advance


On Fri, Oct 30, 2009 at 2:08 AM, Harold Fuchs <hwfa.openoffice@...> wrote:
Brian Barker wrote:
At 13:10 29/10/2009 -0700, Gallomimia Noname wrote:
I cannot find any way to protect only a given range of cells with OOoCalc.

o  Select relevant cell ranges and go to Format | Cells... | Cell Protection | Protection (or right-click | Format Cells... | Cell Protection | Protection) and tick Protected - or not - as required.
o  Now go to Tools | Protect Document > | Sheet... to protect the entire sheet.  Now some cell ranges are protected and others not.

I do believe there is an issue in the issue tracker open on this subject. Some have said that the issue does not exist, but I can see that it does.

If I understand you correctly, I fear they are right.

I trust this helps.

Brian Barker



Forwarding to unsubscribed OP.

--
Harold Fuchs
London, England
Please reply *only* to users@...




--
Regards,
Ahamed
9740843336


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Re: Openoffice Security Issue

by Brian Barker :: Rate this Message:

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At 20:38 29/10/2009 +0000, Harold Fuchs wrote:
>Brian Barker wrote:
>>[...]
>Forwarding to unsubscribed OP.

*Please* don't do this.  I knew what I was doing: my reply did not
address the initial questioner's query, but only that of the person I
quoted, who *is* subscribed.  If you wish, why not answer the
original questioner yourself?

And my apologies for troubling everyone else by distributing 2500
useless copies of this message - which I need to do only because you
say you will not read your own mail.

Brian Barker



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Parent Message unknown Re: Openoffice Security Issue

by Brian Barker :: Rate this Message:

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At 14:26 29/10/2009 -0700, Gallomimia wrote:
>I have tried the procedure you outlined using the document provided
>by Ahamed. Prior to being able to change any options such as cell
>protection, the entire sheet must be Unprotected. This requires no
>password at first. I'm still not sure if it should, as the document
>Ahamed provided is .xls and may or may not have a password.

I'm guessing that any such protection would be under the control of a
password.  And yes: in order for the protection to remain controlled
by the password, it would be necessary for this protection removal to
require the password.

>So the only question which remains for me, is if the program should
>ask for a password prior to unprotecting the sheet. As has been
>suggested by others addressing concerns such as this, it may be an
>issue with MSO2k3 not protecting the document properly in the first place.

No: I've opened it in Excel 2003, and the relevant cells are
password-protected as you would expect.  And the password is required
in order to remove the protection.

>Is there any fix for this? It seems like a heavy concern for users
>of the software.

If you want to use this password protection, I think you need to
stick with one product and its native format: either Excel and .xls
or Calc and .ods.

>Can someone who has access to MSO2k3 and other versions please test
>whether the password is stripped after the proprietary document
>format is opened and modified by OOo?

I've reset the password protection in Calc as you describe, resaved
as .xls, and then opened the resulting file in Excel 2003.  The
result is the same as in the other direction: the protection is still
in place, but it can be removed without providing any password.

There are some details about this in the help text at "Microsoft
Office;importing password protected files".

Brian Barker


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Re: Openoffice Security Issue

by NoOp-4 :: Rate this Message:

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On 10/29/2009 01:38 PM, Harold Fuchs wrote:

> Forwarding to unsubscribed OP.
>

When you do this do you include information regarding the list, how to
use the list, that the OP should reply to the list, not to reply to the
forwarded responder directly etc., etc? If not I'd recommend that you
leave the 'forwarding' to the responder and instead just post a reminder
that the OP is not subscribed & that the OP most likely will not have
recevied the response.


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Parent Message unknown Re: Openoffice Security Issue

by Harold Fuchs-2 :: Rate this Message:

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2009/10/30 Brian Barker <b.m.barker@...>

> At 20:38 29/10/2009 +0000, Harold Fuchs wrote:
>
>> Brian Barker wrote:
>>
>>> [...]
>>>
>> Forwarding to unsubscribed OP.
>>
>
> *Please* don't do this.  I knew what I was doing: my reply did not address
> the initial questioner's query, but only that of the person I quoted, who
> *is* subscribed.


Yes, this was an error; I saw that your message was in the thread started by
the OP and that therefore the reply was aimed at the OP. I will try to pay
closer attention.


> If you wish, why not answer the original questioner yourself?
>

Because I didn't have a solution to the problem, because you have what
sounds like a correct and reasonable solution to the problem, because I
thought the OP should benefit from that solution, because I thought that if
I didn't forward your message the OP would go unanswered (in his eyes) and,
finally, because I think that leaving an OP unanswered when there is a
perfectly good answer is not polite.


> And my apologies for troubling everyone else by distributing 2500 useless
> copies of this message - which I need to do only because you say you will
> not read your own mail.
>
>
> Brian Barker
>
>
>


--
Harold Fuchs
London, England
Please reply *only* to users@...

Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by Harold Fuchs-2 :: Rate this Message:

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NoOp wrote:

> On 10/29/2009 01:38 PM, Harold Fuchs wrote:
>
>  
>> Forwarding to unsubscribed OP.
>>
>>    
>
> When you do this do you include information regarding the list, how to
> use the list, that the OP should reply to the list, not to reply to the
> forwarded responder directly etc., etc?

Sorry but I don't understand the point you are trying to make here.
> If not I'd recommend that you
> leave the 'forwarding' to the responder and instead just post a reminder
> that the OP is not subscribed & that the OP most likely will not have
> recevied the response.
>
>
>  
If I "post a reminder ..." that's yet another message in the thread.
Seems simpler just to forward directly.

I'm working on the assumptions that the responder wants the OP to see
the response (why else respond?) and that the responder either hasn't
seen that the OP is not subscribed or simply forgot to cc the OP.

I have to say I thought I was doing us a favour. I'll stop. But I think
that a lot of unsubscribed OPs will be left with the impression that the
support for OOo is pretty poor - no responses to even simple questions;
roughly what you'd expect from other makers of office software.

--
Harold Fuchs
London, England
Please reply *only* to users@...


Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by John Kaufmann :: Rate this Message:

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Harold,

In a message dated 2009.11.01 05:52 -0500, Harold Fuchs wrote:

> I'm working on the assumptions that the responder wants the OP to see
>  the response (why else respond?) and that the responder either
> hasn't seen that the OP is not subscribed or simply forgot to cc the
> OP. I have to say I thought I was doing us a favour. I'll stop. But I
> think that a lot of unsubscribed OPs will be left with the impression
> that the support for OOo is pretty poor - no responses to even simple
> questions; roughly what you'd expect from other makers of office
> software.

Exactly. Since joining this list, I have always admired your selfless
and tireless willingness to try (in addition to answering questions) to
maximize consideration for all involved - including those who have not
(yet, at least) joined the list.  This is certainly a better place for
that attitude.  Yet the recent exchange between you and Brian, whom I
also admire, was a reminder that the best of intentions may be no
substitute for arranging the world, as far as possible, to avoid
problems rather than correct them.  I wonder if our efforts would not be
better spent trying to change the list management to minimize this
recurring problem, by simply requiring users to join the list before
posting.  The alternative - what we have now - simply seems perverse.

John

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Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by Harold Fuchs-2 :: Rate this Message:

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John Kaufmann wrote:

> Harold,
>
> In a message dated 2009.11.01 05:52 -0500, Harold Fuchs wrote:
>
>> I'm working on the assumptions that the responder wants the OP to see
>>  the response (why else respond?) and that the responder either
>> hasn't seen that the OP is not subscribed or simply forgot to cc the
>> OP. I have to say I thought I was doing us a favour. I'll stop. But I
>> think that a lot of unsubscribed OPs will be left with the impression
>> that the support for OOo is pretty poor - no responses to even simple
>> questions; roughly what you'd expect from other makers of office
>> software.
>
> Exactly. Since joining this list, I have always admired your selfless
> and tireless willingness to try (in addition to answering questions)
> to maximize consideration for all involved - including those who have
> not (yet, at least) joined the list.  This is certainly a better place
> for that attitude.  Yet the recent exchange between you and Brian,
> whom I also admire, was a reminder that the best of intentions may be
> no substitute for arranging the world, as far as possible, to avoid
> problems rather than correct them.  I wonder if our efforts would not
> be better spent trying to change the list management to minimize this
> recurring problem, by simply requiring users to join the list before
> posting.  The alternative - what we have now - simply seems perverse.
>
> John
>
John,

I agree with your thoughts about changing the list management but I
don't think we can win that battle; others have tried in the past and
met complete silence from apparently everyone who might be able actually
to do something rather than just talk about it.

As I see it what we want is for "Reply all" to work so that if someone
uses it the unsubscribed OP's address is automatically included in the
To: list of the reply. As far as I know, the reason "Reply all" doesn't
work is that the management software (ezmlm) has been configured to send
its messages out with a "Reply to" address which then overrides the
responder's mail program's default behaviour.

Perhaps one of the moderators can tell us why this cannot be changed.

Or ???

--
Harold Fuchs
London, England
Please reply *only* to users@...


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Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by NoOp-4 :: Rate this Message:

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On 11/01/2009 02:52 AM, Harold Fuchs wrote:

> NoOp wrote:
>> On 10/29/2009 01:38 PM, Harold Fuchs wrote:
>>
>>  
>>> Forwarding to unsubscribed OP.
>>>
>>>    
>>
>> When you do this do you include information regarding the list, how to
>> use the list, that the OP should reply to the list, not to reply to the
>> forwarded responder directly etc., etc?
>
> Sorry but I don't understand the point you are trying to make here.

I'm trying to point out that if you merely forward the post to the unsub
without providing any boilerplate/information regarding the list, how to
use the list, how to view responses, and not advising the unsub that
replies/responses should go back to users@... rather than to
you or the forwarded poster, you are doing the unsub and the list a
disservice. How's that for a run-on sentence :-)

The person that you've forwarded the list reply to has *no* clue about
this list as is obvious by the unsubscribed post. Now you hop along and
forward replier X's reply to the unsub. Probably goes along something
like this:

Unsub:

> From: Walt <snipped>
> Subject: Problems
> Date: Fri, 30 Oct 2009 17:37:17 -0400
> ...
> Delivered-To: mailing list users@...
> Delivered-To: moderator for users@...
> ...
>
> Openoffice.org 3
>
> Two questions:
>
> I cannot register. or login to the openoffice.org site.  Why is this a
> problem?
>
> and
>
> Using "Base" I have a form that seems to w2ork, but when I try to copy
> it to the base form I get the following" Violation of unique
> SYS_PK63:duplicate value(s) for column(s) "Date" in statement [INSERT
> INTO "IRP" ("Cash Amount","DAte", Income Category") VALUES (?,?,?)]
>  
> What is wrong?
>  
> Walt

Forward from Harold:
> From: responder <snipped - but would include both your email address
as well as the responder's email address>
> Subject: Problems
> Date:
> Don't know dude, why don't you just use MS Windows Office?
etc.

You see; there is no information from you that advises the unsub that:
1) they have submitted information to a users mailing list, 2) that the
reply/forward back from you is comming from the mailing list, 3) that
they should not respond or reply to you or the person you've forwarded
the reply from (without their permission), 4) what the OOo mailing list
is about, where to find helpful information, that the users forum migt
be a better place to ask questions, how to use OOo Support
(http://support.openoffice.org/index.html) etc., etc., etc.

How on earth do you expect the unsub to know where your forwarded reply
came from and how to respond? I'm surprised that you are not on multiple
spam block lists.
  Put yourself in their position; they post to the list without knowing
they are posting to a list. They get back a 'forwarded' response from
you (that may, or may not, contain helpful information), they've no clue
as to how to respond or reply to you or the list, and if they respond to
the 'forwarded' poster directly they may very well get dropped in the
spam/bin/dev/null bucket.

Just how does any of that help OOo or the unsub?


>> If not I'd recommend that you
>> leave the 'forwarding' to the responder and instead just post a reminder
>> that the OP is not subscribed & that the OP most likely will not have
>> recevied the response.
.
> If I "post a reminder ..." that's yet another message in the thread.
> Seems simpler just to forward directly.

That's no more than:

Forwarding to unsubscribed OP.

now is it?

>
> I'm working on the assumptions that the responder wants the OP to see
> the response (why else respond?) and that the responder either hasn't
> seen that the OP is not subscribed or simply forgot to cc the OP.
>
> I have to say I thought I was doing us a favour. I'll stop.

Please do, unless you also provide the added info I've suggested (and
I'd very much recommend removing the forwarded posters email information
as well - insisting that any further replies should be directed to
users@...).

> But I think
> that a lot of unsubscribed OPs will be left with the impression that the
> support for OOo is pretty poor - no responses to even simple questions;
> roughly what you'd expect from other makers of office software.

I think that *many* potential users may have already been left with the
impression that you are some form of official reply/service directly
from OOo. When such unsub's reply to you do you reply to them directly,
and if so, do you then advise them of the list etc?





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Re: Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by Harold Fuchs-2 :: Rate this Message:

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2009/11/2 NoOp <glgxg@...>

> On 11/01/2009 02:52 AM, Harold Fuchs wrote:
> > NoOp wrote:
> >> On 10/29/2009 01:38 PM, Harold Fuchs wrote:
> >>
> >>
> >>> Forwarding to unsubscribed OP.
> >>>
> >>>
> >>
> >> When you do this do you include information regarding the list, how to
> >> use the list, that the OP should reply to the list, not to reply to the
> >> forwarded responder directly etc., etc?
> >
> > Sorry but I don't understand the point you are trying to make here.
>
> I'm trying to point out that if you merely forward the post to the unsub
> without providing any boilerplate/information regarding the list, how to
> use the list, how to view responses, and not advising the unsub that
> replies/responses should go back to users@... rather than to
> you or the forwarded poster, you are doing the unsub and the list a
> disservice. How's that for a run-on sentence :-)
>
> The person that you've forwarded the list reply to has *no* clue about
> this list as is obvious by the unsubscribed post. Now you hop along and
> forward replier X's reply to the unsub. Probably goes along something
> like this:
>
> Unsub:
> > From: Walt <snipped>
> > Subject: Problems
> > Date: Fri, 30 Oct 2009 17:37:17 -0400
> > ...
> > Delivered-To: mailing list users@...
> > Delivered-To: moderator for users@...
> > ...
> >
> > Openoffice.org 3
> >
> > Two questions:
> >
> > I cannot register. or login to the openoffice.org site.  Why is this a
> > problem?
> >
> > and
> >
> > Using "Base" I have a form that seems to w2ork, but when I try to copy
> > it to the base form I get the following" Violation of unique
> > SYS_PK63:duplicate value(s) for column(s) "Date" in statement [INSERT
> > INTO "IRP" ("Cash Amount","DAte", Income Category") VALUES (?,?,?)]
> >
> > What is wrong?
> >
> > Walt
>
> Forward from Harold:
> > From: responder <snipped - but would include both your email address
> as well as the responder's email address>
> > Subject: Problems
> > Date:
> > Don't know dude, why don't you just use MS Windows Office?
> etc.
>

No. I don't forward such meningless garbage.  I only foward what I deem to
be (how's that for arrogance) useful information from good sources.

>
> You see; there is no information from you that advises the unsub that:
> 1) they have submitted information to a users mailing list,



> 2) that the
> reply/forward back from you is comming from the mailing list,


It isn't. It's coming from an individual person and I am forwarding it.
That's how e-mail works. Newbies understand that because it happens to them
all the time.


> 3) that
> they should not respond or reply to you or the person you've forwarded
> the reply from (without their permission),


See my sig.


> 4) what the OOo mailing list
> is about, where to find helpful information, that the users forum migt
> be a better place to ask questions, how to use OOo Support
> (http://support.openoffice.org/index.html) etc., etc., etc.
>

They have already been to the web site. How else did they find our address?

>
> How on earth do you expect the unsub to know where your forwarded reply
> came from and how to respond? I'm surprised that you are not on multiple
> spam block lists.
>

It's an e-mail. The unsub hits the reply button. I think even the dumbest
unsub knows that.


>  Put yourself in their position; they post to the list without knowing
> they are posting to a list. They get back a 'forwarded' response from
> you (that may, or may not, contain helpful information),


See above; I won't forward useless stuff.


> they've no clue
> as to how to respond or reply to you or the list, and if they respond to
> the 'forwarded' poster directly they may very well get dropped in the
> spam/bin/dev/null bucket.
>
> Just how does any of that help OOo or the unsub?
>

The unsub gets what s/he would have got from the original *responder* had
that responder put the unsub's e-mail address in the To: or cc: list of
his/her reply. Why don't you ask the same questions of *anyone* who replies
to an unsub?


>
>
> >> If not I'd recommend that you
> >> leave the 'forwarding' to the responder and instead just post a reminder
> >> that the OP is not subscribed & that the OP most likely will not have
> >> recevied the response.
> .
> > If I "post a reminder ..." that's yet another message in the thread.
> > Seems simpler just to forward directly.
>
> That's no more than:
>
> Forwarding to unsubscribed OP.
>
> now is it?
>

It's an *extra* message.


>
> >
> > I'm working on the assumptions that the responder wants the OP to see
> > the response (why else respond?) and that the responder either hasn't
> > seen that the OP is not subscribed or simply forgot to cc the OP.
> >
> > I have to say I thought I was doing us a favour. I'll stop.
>
> Please do, unless you also provide the added info I've suggested (and
> I'd very much recommend removing the forwarded posters email information
> as well - insisting that any further replies should be directed to
> users@...).
>
> > But I think
> > that a lot of unsubscribed OPs will be left with the impression that the
> > support for OOo is pretty poor - no responses to even simple questions;
> > roughly what you'd expect from other makers of office software.
>
> I think that *many* potential users may have already been left with the
> impression that you are some form of official reply/service directly
> from OOo. When such unsub's reply to you do you reply to them directly,
> and if so, do you then advise them of the list etc?
>
>
>
> You are making the assumption that all unsubs are complete dummies. They
aren't. Some are trolls; I tend to ignore those. Some are probably nuclear
physicists or brain surgeons or whatever who are trying to use OOo and don't
really care about the internal workings of mail lists, usenet, forums or
whatever. The OOo web site gives them a mailto: link. They click it. Very
sensible. And all they get back is abuse like "Why the *&^% haven't you
subscribed? Don't you &%$£* well know what a mail list is? Are you
completely witless? Go back to M$ and don't bother me with your idiotic
blatherings".

No. Thank you.

But, as I've said. I'll stop. Shame though.


--
Harold Fuchs
London, England
Please reply *only* to users@...

RE: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by McLauchlan, Kevin :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

 
 John Kaufmann [mailto:kaufmann@...] wisely said:

> Harold,
>
> In a message dated 2009.11.01 05:52 -0500, Harold Fuchs wrote:
>
> > I'm working on the assumptions that the responder wants the
> OP to see
> >  the response (why else respond?) and that the responder either
> > hasn't seen that the OP is not subscribed or simply forgot to cc the
> > OP. I have to say I thought I was doing us a favour. I'll
> stop. But I
> > think that a lot of unsubscribed OPs will be left with the
> impression
> > that the support for OOo is pretty poor - no responses to
> even simple
> > questions; roughly what you'd expect from other makers of office
> > software.
>
> Exactly. Since joining this list, I have always admired your selfless
> and tireless willingness to try (in addition to answering
> questions) to
> maximize consideration for all involved - including those who
> have not
> (yet, at least) joined the list.  This is certainly a better
> place for
> that attitude.  Yet the recent exchange between you and Brian, whom I
> also admire, was a reminder that the best of intentions may be no
> substitute for arranging the world, as far as possible, to avoid
> problems rather than correct them.  I wonder if our efforts
> would not be
> better spent trying to change the list management to minimize this
> recurring problem, by simply requiring users to join the list before
> posting.  The alternative - what we have now - simply seems perverse.


Consider this a "me too" on all counts.

The "Brian" correct-answer-auto-responder almost never fails.
I think he'd a have perfect record if he didn't purposely goof
one answer in 500, just so the rest of us won't feel entirely intimidated.  :-)

And Harold is right up there as one of the most consistently
willing and knowledgeable and helpful people I've encountered...
and not just on this list.

As for the issue of allowing people to post without subscribing,
I think it's a recipe for trouble as currently implemented.

How many other lists allow that?

When I respond to a post, I hit "Reply" then start trimming text
and writing my own... trying to remember to not top-post.  

It never even occurs to me that somebody using the listserver
to send to me (and to all you folks) is not getting mail that is
posted to the list.  I shouldn't have to care. On other lists
(I'm subscribed to several, on various topics) I don't have to
care.  It's only ever been an issue on this list.

If we want to keep outsiders able to post, do we at least have
an auto-response that goes directly to the sender, telling them
that the people most likely to be responding will respond only
to the list, and if they don't join they are unlikely to see 95%
of replies?

Or, is there a way to have the list-server automatically CC: any
poster on all messages that contain their originating subject line?

THAT would solve a lot of the "unsubscribe me" problems. Non-members
needing help would see list mail that pertained to their query, but
would never see all the other topics-of-little-interest that flood
a subscriber's inbox.

Even if a feature like that could be instituted, I'd remain a member
because I learn so much from all sorts of threads. But many people
want just the answer to the big hairy problem that's got them stuck
right now.   Other people's problems and opinions are just clutter.

 - Kevin


The information contained in this electronic mail transmission
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from disclosure. If you have received this communication in
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Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by The Beaver :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

McLauchlan, Kevin wrote:

>
>   John Kaufmann [mailto:kaufmann@...] wisely said:
>
>
>> Harold,
>>
>> In a message dated 2009.11.01 05:52 -0500, Harold Fuchs wrote:
>>
>>
>>> I'm working on the assumptions that the responder wants the
>>>
>> OP to see
>>
>>>   the response (why else respond?) and that the responder either
>>> hasn't seen that the OP is not subscribed or simply forgot to cc the
>>> OP. I have to say I thought I was doing us a favour. I'll
>>>
>> stop. But I
>>
>>> think that a lot of unsubscribed OPs will be left with the
>>>
>> impression
>>
>>> that the support for OOo is pretty poor - no responses to
>>>
>> even simple
>>
>>> questions; roughly what you'd expect from other makers of office
>>> software.
>>>
>> Exactly. Since joining this list, I have always admired your selfless
>> and tireless willingness to try (in addition to answering
>> questions) to
>> maximize consideration for all involved - including those who
>> have not
>> (yet, at least) joined the list.  This is certainly a better
>> place for
>> that attitude.  Yet the recent exchange between you and Brian, whom I
>> also admire, was a reminder that the best of intentions may be no
>> substitute for arranging the world, as far as possible, to avoid
>> problems rather than correct them.  I wonder if our efforts
>> would not be
>> better spent trying to change the list management to minimize this
>> recurring problem, by simply requiring users to join the list before
>> posting.  The alternative - what we have now - simply seems perverse.
>>
>
> Consider this a "me too" on all counts.
>
> The "Brian" correct-answer-auto-responder almost never fails.
> I think he'd a have perfect record if he didn't purposely goof
> one answer in 500, just so the rest of us won't feel entirely intimidated.  :-)
>
> And Harold is right up there as one of the most consistently
> willing and knowledgeable and helpful people I've encountered...
> and not just on this list.
>
> As for the issue of allowing people to post without subscribing,
> I think it's a recipe for trouble as currently implemented.
>
> How many other lists allow that?
>
> When I respond to a post, I hit "Reply" then start trimming text
> and writing my own... trying to remember to not top-post.
>
> It never even occurs to me that somebody using the listserver
> to send to me (and to all you folks) is not getting mail that is
> posted to the list.  I shouldn't have to care. On other lists
> (I'm subscribed to several, on various topics) I don't have to
> care.  It's only ever been an issue on this list.
>
> If we want to keep outsiders able to post, do we at least have
> an auto-response that goes directly to the sender, telling them
> that the people most likely to be responding will respond only
> to the list, and if they don't join they are unlikely to see 95%
> of replies?
>
> Or, is there a way to have the list-server automatically CC: any
> poster on all messages that contain their originating subject line?
>
> THAT would solve a lot of the "unsubscribe me" problems. Non-members
> needing help would see list mail that pertained to their query, but
> would never see all the other topics-of-little-interest that flood
> a subscriber's inbox.
>
> Even if a feature like that could be instituted, I'd remain a member
> because I learn so much from all sorts of threads. But many people
> want just the answer to the big hairy problem that's got them stuck
> right now.   Other people's problems and opinions are just clutter.
>
>   - Kevin
>
>
> The information contained in this electronic mail transmission
> may be privileged and confidential, and therefore, protected
> from disclosure. If you have received this communication in
> error, please notify us immediately by replying to this
> message and deleting it from your computer without copying
> or disclosing it.
>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@...
> For additional commands, e-mail: users-help@...
>
>
>
What if new subscribers were automatically unsubscribed after 24 hours,
unless they specifically requested more permanent subscription?  Their
question would have been answered by then and if they simply did
nothing, the massive mail would stop.  They could simply click on
"continue subscription" in the automatic 24 hour cancellation notice to
remain subscribed.
Floyd



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Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by Barbara Duprey :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

McLauchlan, Kevin wrote:

>  
>  John Kaufmann [mailto:kaufmann@...] wisely said:
>
>  
>> Harold,
>>
>> In a message dated 2009.11.01 05:52 -0500, Harold Fuchs wrote:
>>
>>    
>>> I'm working on the assumptions that the responder wants the
>>>      
>> OP to see
>>    
>>>  the response (why else respond?) and that the responder either
>>> hasn't seen that the OP is not subscribed or simply forgot to cc the
>>> OP. I have to say I thought I was doing us a favour. I'll
>>>      
>> stop. But I
>>    
>>> think that a lot of unsubscribed OPs will be left with the
>>>      
>> impression
>>    
>>> that the support for OOo is pretty poor - no responses to
>>>      
>> even simple
>>    
>>> questions; roughly what you'd expect from other makers of office
>>> software.
>>>      
>> Exactly. Since joining this list, I have always admired your selfless
>> and tireless willingness to try (in addition to answering
>> questions) to
>> maximize consideration for all involved - including those who
>> have not
>> (yet, at least) joined the list.  This is certainly a better
>> place for
>> that attitude.  Yet the recent exchange between you and Brian, whom I
>> also admire, was a reminder that the best of intentions may be no
>> substitute for arranging the world, as far as possible, to avoid
>> problems rather than correct them.  I wonder if our efforts
>> would not be
>> better spent trying to change the list management to minimize this
>> recurring problem, by simply requiring users to join the list before
>> posting.  The alternative - what we have now - simply seems perverse.
>>    
>
>
> Consider this a "me too" on all counts.
>
> The "Brian" correct-answer-auto-responder almost never fails.
> I think he'd a have perfect record if he didn't purposely goof
> one answer in 500, just so the rest of us won't feel entirely intimidated.  :-)
>
> And Harold is right up there as one of the most consistently
> willing and knowledgeable and helpful people I've encountered...
> and not just on this list.
>  

Absolutely!
> As for the issue of allowing people to post without subscribing,
> I think it's a recipe for trouble as currently implemented.
>
> How many other lists allow that?
>  
Most don't -- but most also are not likely to be visited on a one-time
or infrequent basis by people who are not familiar with mailing lists.
Most are also much more narrowly constrained as to the audience they
address.  This one covers the whole office suite realm on just about
every platform there is.
> When I respond to a post, I hit "Reply" then start trimming text
> and writing my own... trying to remember to not top-post.  
>
> It never even occurs to me that somebody using the listserver
> to send to me (and to all you folks) is not getting mail that is
> posted to the list.  I shouldn't have to care. On other lists
> (I'm subscribed to several, on various topics) I don't have to
> care.  It's only ever been an issue on this list.
>  

I've been talking about a potential way to allow you to continue with
this very reasonable process - the discussion has spilled into several
threads now.
> If we want to keep outsiders able to post, do we at least have
> an auto-response that goes directly to the sender, telling them
> that the people most likely to be responding will respond only
> to the list, and if they don't join they are unlikely to see 95%
> of replies?
>  

I'm not sure if we can get to the auto-response level, but there's a
possible way to accomplish this without their having to subscribe, and
for reasons discussed at length elsewhere, I d *not* want to encourage
people to subscribe just to get the answer to one question.
> Or, is there a way to have the list-server automatically CC: any
> poster on all messages that contain their originating subject line?
>  

Nothing could usefully be keyed off the subject line (they're often just
something like "Help!"), but an approach that has often been suggested
is to stop the list management processing from overwriting the original
Reply-To header (which contains the sender's address) with the address
of the list, but instead appends the list address. If everyone then
always did a Reply All (instead of just Reply) the OP would get the
responses. This would have to apply only to unsubscribed senders, of
course, or we'd get every message doubled if we subscribed. It's also
dependent on responders other than the first one (which is very nearly
impossible to detect accurately) continuing to use Reply All. I prefer
the archive link approach that's being discussed, because it gets us all
(or almost all) out of the business of caring whether they're subscribed
or not, and keeps them from subscribing unnecessarily and quite likely
having an unhappy experience due to list traffic.
> THAT would solve a lot of the "unsubscribe me" problems. Non-members
> needing help would see list mail that pertained to their query, but
> would never see all the other topics-of-little-interest that flood
> a subscriber's inbox.
>  

That's the idea behind the archive link, too -- they'd just have to
follow that link periodically for a while to see the whole thread,
without ever subscribing.
> Even if a feature like that could be instituted, I'd remain a member
> because I learn so much from all sorts of threads. But many people
> want just the answer to the big hairy problem that's got them stuck
> right now.   Other people's problems and opinions are just clutter.
>  

Right you are!
>  - Kevin

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Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by John Kaufmann :: Rate this Message:

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In a message dated 2009.11.05 10:44 -0500, The Beaver wrote:

> What if new subscribers were automatically unsubscribed after 24 hours,
> unless they specifically requested more permanent subscription?
> Their question would have been answered by then and if they simply
> did nothing, the massive mail would stop.  They could simply click on
> "continue subscription" in the automatic 24 hour cancellation notice
> to remain subscribed.

That's an interesting option to put in the pot - when we get the
attention of the list owner and/or moderators for a discussion aimed at
a resolution. [In another thread I have asked that we not pre-limit the
solution set; this is a good example of why that would be premature.]
When we get that discussion, I hope that we can:
  1. Clearly define the problem(s), substituting facts for speculation
(about issues like why some people have difficulty unsubscribing). If
some part of the system is simply not working as intended, but can be
fixed without disturbing anything else, that is a necessary first step.
  2. Propose solutions, like yours, that in theory address the problem(s).
  3. Evaluate proposed solutions for efficacy, implementation problems
and unintended consequences.
  4. Settle on a solution, so that we might stop wasting time on this stuff.

John

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Re: Forwarding to Unsubscribed Posters (was "[users] Re: Openoffice Security Issue")

by Barbara Duprey :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

The Beaver wrote:
> <snip>

> What if new subscribers were automatically unsubscribed after 24
> hours, unless they specifically requested more permanent
> subscription?  Their question would have been answered by then and if
> they simply did nothing, the massive mail would stop.  They could
> simply click on "continue subscription" in the automatic 24 hour
> cancellation notice to remain subscribed.
> Floyd

That might reduce the pain of the forced subscription, and I wondered
about it myself, but I think it has a problem because of the necessary
involvement of the folks in charge of list management, and likely a
significant software change requirement that's probably out of the
question for this project. Also, setting the period is problematic;
sometimes there's a need for follow-up questions and responses (e.g.,
"What OS and OOo version are you using?" "Try this and tell us what you
see, including error messages." -- etc., etc.) that could extend the
discussion over a longish period.

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