Problems with Contacts

[Brewster Gillett]

Just installed 2.28.1, under Karmic Koala.(Ubuntu 9.10)

Thought I had the Contacts files brought over in good order, but there
are several individual ones missing, and *all* of the Contact Lists  are
completely hashed. None are usable. And when I attempted
to create a new Contacts List tonight, it gave me a completely
uninformative error message and refused to file the new list.

When I tried to enter an individual contact just now, it gave me
the same error box.

Is there a trick under 2.28.1 to making the Contacts work?

I've looked through the docs, and so far have not found any warnings
about this area. Mine is not a complicated installation; I do not
have multiple address books, I am not connecting to any sort of
exchange server or LDAP, and there are no other users on my system.
About the most I have ever needed to do with Contacts, besides
the basic address book of individuals, is maintain a dozen or so Lists
ranging from 5 to 15 names each, of small groupings that I need to
mail to now and then. Evo apparently wants me to have to re-enter every
single one of those from scratch.

BTW I still have not found out what Evo did to an entire Inbox of
several hundred messages, 23 of them unread, that just disappeared
yesterday. I'm beginning to wonder if I should be using it at all at
this rate.

Thanks,

Brewster

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W. Brewster Gillett             bg@...            Portland, OR  USA
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[Patrick O'Callaghan]

On Thu, 2009-11-05 at 22:05 -0800, Brewster Gillett wrote:
> BTW I still have not found out what Evo did to an entire Inbox of
> several hundred messages, 23 of them unread, that just disappeared
> yesterday. I'm beginning to wonder if I should be using it at all at
> this rate.

Try this:

        Stop Evo.
        Remove index files.
        Restart.
       
poc

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[Brewster Gillett]

On Fri, 2009-11-06 at 09:36 -0430, Patrick O'Callaghan wrote:

On Thu, 2009-11-05 at 22:05 -0800, Brewster Gillett wrote:
> BTW I still have not found out what Evo did to an entire Inbox of
> several hundred messages, 23 of them unread, that just disappeared
> yesterday. I'm beginning to wonder if I should be using it at all at
> this rate.

Try this:

        Stop Evo.
        Remove index files.
        Restart.
        
poc

Brewster:

Okay, Patrick, here are the files in question:
--------------------------------------------------------------------------------------------------
-rw-r--r-- 1 wbg wbg 2087075 2009-11-06 07:03 Inbox
-rw-r--r-- 1 wbg wbg      40 2009-11-06 07:21 Inbox.cmeta
-rw------- 1 wbg wbg  286720 2009-11-06 06:44 Inbox.ibex.index
-rw------- 1 wbg wbg  224156 2009-11-06 06:44 Inbox.ibex.index.data

Inbox.sbd:
total 186632
-rw-r--r-- 1 wbg wbg 185954553 2009-11-04 12:27 Inbox
-rw-r--r-- 1 wbg wbg       177 2009-11-06 07:19 Inbox.cmeta
-rw------- 1 wbg wbg   1434624 2009-11-04 07:44 Inbox.ibex.index
-rw------- 1 wbg wbg   3511456 2009-11-04 07:44 Inbox.ibex.index.data
----------------------------------------------------------------------------------------------------

I believe, based on the above size numbers, that the location of the
missing messages is the "subsidiary", which BTW Evo created
without my asking it to when it was hijacking the move icon
off & on all day Wednesday,

I assume from your recommendation that if such a file is deleted, Evo will
regenerate it the next time it's fired up.  But it makes me a trifle nervous
that the only files with the name "index" are quite large and obviously
full of data. So the obvious question is, which one(s) should I be removing?

BTW I am intensely curious about those numbers showing - my primary
Inbox only currently displays 70K worth of messages, but the top line
about it, above, is indicating 2 Mb. Then the top line on the subsidiary
is indicating 185 MB, which even with 600+ messages seems
an unlikely prospect...?
??

Thanks,

Brewster

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Embrace a sharing community of vegan sustainable low-carbon diversity
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W. Brewster Gillett             bg@...            Portland, OR  USA
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[Patrick O'Callaghan]

On Fri, 2009-11-06 at 07:33 -0800, Brewster Gillett wrote:

> On Fri, 2009-11-06 at 09:36 -0430, Patrick O'Callaghan wrote:
> > On Thu, 2009-11-05 at 22:05 -0800, Brewster Gillett wrote:
> > > BTW I still have not found out what Evo did to an entire Inbox of
> > > several hundred messages, 23 of them unread, that just disappeared
> > > yesterday. I'm beginning to wonder if I should be using it at all at
> > > this rate.
> >
> > Try this:
> >
> >         Stop Evo.
> >         Remove index files.
> >         Restart.
> >        
> > poc
>
> Brewster:
>
> Okay, Patrick, here are the files in question:
> --------------------------------------------------------------------------------------------------
> -rw-r--r-- 1 wbg wbg 2087075 2009-11-06 07:03 Inbox
> -rw-r--r-- 1 wbg wbg      40 2009-11-06 07:21 Inbox.cmeta
> -rw------- 1 wbg wbg  286720 2009-11-06 06:44 Inbox.ibex.index
> -rw------- 1 wbg wbg  224156 2009-11-06 06:44 Inbox.ibex.index.data
>
> Inbox.sbd:
> total 186632
> -rw-r--r-- 1 wbg wbg 185954553 2009-11-04 12:27 Inbox
> -rw-r--r-- 1 wbg wbg       177 2009-11-06 07:19 Inbox.cmeta
> -rw------- 1 wbg wbg   1434624 2009-11-04 07:44 Inbox.ibex.index
> -rw------- 1 wbg wbg   3511456 2009-11-04 07:44 Inbox.ibex.index.data
> ----------------------------------------------------------------------------------------------------

You can remove anything with an extension except for .sbd (which is
itself a directory). Evo will recreate what it needs.

If you're nervous, make a copy of everything first. Remember to stop Evo
with --force-shutdown before doing anything.

> I believe, based on the above size numbers, that the location of the
> missing messages is the "subsidiary", which BTW Evo created
> without my asking it to when it was hijacking the move icon
> off & on all day Wednesday,

You may have inadvertently created an additional folder. In any case,
clean up the indices (in both directories) before reorganizing.

poc

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