|
Published Webservice not returning results
**
Hello
List
I have an issue
where I am publishing a webservice from Remedy.
When I try consume
this webservice using soapUI , I get no results returned.(Even though the
webservice call completes)
When I look at the
mid-tier log, I can see the results returned, but nothing is returned to
soapUI.
Webservice ::
OpGetlist
----------------------------------------------------------------------------------------------
WSDL Code
::
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:urn="urn:Netcool_Incident_Circuit_Search">
<soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>netcool</urn:userName>
<urn:password>netcool</urn:password>
<urn:authentication></urn:authentication>
<urn:locale></urn:locale>
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo>
</soapenv:Header>
<soapenv:Body>
<urn:OpGetList>
<urn:Qualification>'Circuit Ref' LIKE
"S0116715A"</urn:Qualification>
<urn:startRecord>0</urn:startRecord>
<urn:maxLimit>100</urn:maxLimit>
</urn:OpGetList>
</soapenv:Body>
</soapenv:Envelope>
----------------------------------------------------------------------------------------------
Returned to soapUI
::
----------------------------------------------------------------------------------------------
Remedy Version::
7.0.1
Mid-tier Version ::
7.0.1
soauUI Version::
3.0.1
Many
thanks
Kind Regards
Jacques Andre
This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: Published Webservice not returning results
Some parts of this message have been removed.
Learn more about Nabble's security policy.
**
Can you
post what the Mid-Tier shows as the response?
Fred
From:
Action Request System discussion list(ARSList) [mailto:arslist@...] On Behalf Of Andre, Jacques
Sent: Wednesday, November 11, 2009
3:47 AM
To: arslist@...
Subject: Published Webservice not
returning results
**
I have an issue where I am publishing a
webservice from Remedy.
When I try consume this webservice using
soapUI , I get no results returned.(Even though the webservice call completes)
When I look at the mid-tier log, I can see
the results returned, but nothing is returned to soapUI.
----------------------------------------------------------------------------------------------
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:urn="urn:Netcool_Incident_Circuit_Search">
<soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>netcool</urn:userName>
<urn:password>netcool</urn:password>
<urn:authentication></urn:authentication>
<urn:locale></urn:locale>
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo>
</soapenv:Header>
<soapenv:Body>
<urn:OpGetList>
<urn:Qualification>'Circuit
Ref' LIKE "S0116715A"</urn:Qualification>
<urn:startRecord>0</urn:startRecord>
<urn:maxLimit>100</urn:maxLimit>
</urn:OpGetList>
</soapenv:Body>
</soapenv:Envelope>
----------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------
Mid-tier Version :: 7.0.1
Kind Regards
Jacques
Andre
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: Published Webservice not returning results
Some parts of this message have been removed.
Learn more about Nabble's security policy.
**
Hi Fred,
Here is the Log from the Mid-Tier .....
Nov
11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
performOperation
FINE: output document from AR Server: <?xml
version="1.0" encoding="utf-8"?>
<ns0:ROOT
xmlns:ns0="urn:EN_Incident2" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO:
Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610651</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO:
Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610655</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO:
Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610658</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
</ns0:ROOT>
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: 1 Expanded
Qualification: 1
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: 100 Expanded
Qualification: 100
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification:
XPATH(/ROOT/Qualification) Expanded Qualification: 'Circuit Ref' LIKE
"S0116715A"
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old XPATH Expression: /ROOT/Qualification
Expanded XPATH Expression: 'Circuit Ref' LIKE "S0116715A"
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Found matching text node. Value = 'Circuit Ref'
LIKE "S0116715A"
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: CHILD Qualification
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Token: Qualification
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Token: ROOT
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
performOperation
FINE: input document: <?xml version="1.0"
encoding="UTF-8"?>
<ROOT
xmlns:ns1="urn:Netcool_Incident_Circuit_Search">
<ns1:Qualification>'Circuit
Ref' LIKE
"S0116715A"</ns1:Qualification>
<ns1:startRecord>0</ns1:startRecord>
<ns1:maxLimit>100</ns1:maxLimit>
</ROOT>
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getOperationInfo
FINE: Operation Info: <?xml version="1.0"
encoding="windows-1252"?>
<operation name="OpGetList" type="get"
maxLimit="100" startRecord="1"
qualification="XPATH(/ROOT/Qualification)">
<inputMapping
name="GetListInputMap" topLevelElement="OpGetList"/>
<outputMapping name="GetListOutputMap"
topLevelElement="OpGetListResponse"/>
</operation>
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
processRequest
FINE: LOGIN SUCCESS: User[netcool]
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.session.Login initWebService
FINE:
Login: Axis Session is good !!!
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.goat.preferences.ARUserPreferences
getPrefFromServer
FINE: No preference server for this user netcool
Using default preferences.
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.goat.preferences.ARUserPreferences
getPrefFromServer
FINE: No preference server for this user netcool
Using default preferences.
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: webService:
Netcool_Incident_Circuit_Search
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: server: 148.185.171.7
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: nameSpace
urn:Netcool_Incident_Circuit_Search
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: operationName: OpGetList
|
Nov 11,
2009 3:59:43 PM com.remedy.arsys.ws.services.ARService
getInputDoc
FINE: inputDocStr(before namespaces): <ns1:OpGetList
xmlns:ns1="urn:Netcool_Incident_Circuit_Search">
<ns1:Qualification>'Circuit
Ref' LIKE
"S0116715A"</ns1:Qualification>
<ns1:startRecord>0</ns1:startRecord>
<ns1:maxLimit>100</ns1:maxLimit>
</ns1:OpGetList> |
**
Can
you post what the Mid-Tier shows as the response?
Fred
From: Action Request
System discussion list(ARSList) [mailto:arslist@...] On Behalf Of Andre, Jacques
Sent: Wednesday, November 11, 2009 3:47
AM
To:
arslist@...
Subject:
Published Webservice not returning results
**
I have an issue where
I am publishing a webservice from Remedy.
When I try consume
this webservice using soapUI , I get no results returned.(Even though the
webservice call completes)
When I look at the
mid-tier log, I can see the results returned, but nothing is returned to
soapUI.
----------------------------------------------------------------------------------------------
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:urn="urn:Netcool_Incident_Circuit_Search">
<soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>netcool</urn:userName>
<urn:password>netcool</urn:password>
<urn:authentication></urn:authentication>
<urn:locale></urn:locale>
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo>
</soapenv:Header>
<soapenv:Body>
<urn:OpGetList>
<urn:Qualification>'Circuit Ref' LIKE
"S0116715A"</urn:Qualification>
<urn:startRecord>0</urn:startRecord>
<urn:maxLimit>100</urn:maxLimit>
</urn:OpGetList>
</soapenv:Body>
</soapenv:Envelope>
----------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------
Mid-tier Version ::
7.0.1
Kind
Regards
Jacques
Andre
_Platinum
Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: Published Webservice not returning results
Some parts of this message have been removed.
Learn more about Nabble's security policy.
**
Hi,
For my point of
view, this qualification does not return any result. Have you tested this in the client (native or
web) ? Please react the MidTier Log, as
mentioned before !
Cheers
Tristan
-----Original Message-----
Date:
Wed, 11 Nov 2009 15:43:10 +0100
Subject: Re: Published Webservice
not returning results
From: "Grooms, Frederick W"
<frederick.w.grooms@...>
To:
arslist@...
** Can you post what
the Mid-Tier shows as the response?
Fred
From: Action
Request System discussion list(ARSList) [mailto:arslist@...]
On Behalf Of Andre,
Jacques
Sent:
Wednesday, November 11, 2009 3:47 AM
To: arslist@...
Subject: Published Webservice not
returning results
**
I have an
issue where I am publishing a webservice from Remedy.
When I try consume this webservice using soapUI , I get no results
returned.(Even though the webservice call completes)
When I look
at the mid-tier log, I can see the results returned, but nothing is
returned to soapUI.
----------------------------------------------------------------------------------------------
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:urn="urn:Netcool_Incident_Circuit_Search">
<soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>netcool</urn:userName>
<urn:password>netcool</urn:password>
<urn:authentication></urn:authentication>
<urn:locale></urn:locale>
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo>
</soapenv:Header>
<soapenv:Body>
<urn:OpGetList>
<urn:Qualification>'Circuit Ref' LIKE
"S0116715A"</urn:Qualification>
<urn:startRecord>0</urn:startRecord>
<urn:maxLimit>100</urn:maxLimit>
</urn:OpGetList>
</soapenv:Body>
</soapenv:Envelope>
----------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------
Mid-tier
Version :: 7.0.1
Kind Regards
Jacques
Andre
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
 Re: Published Webservice not returning results
**
Hi Eric,
The versions are the same .....
Mid-tier Version :: 7.0.01 200609271856
Server Version :: 7.0.01 200609271856
Kind
regards
Kind Regards
Jacques Andre
Remedy Support and
Development
Cable&Wireless
Worldwide
www.cw.com
Jacques,
I've seen this before where the server and midtier
while being the same version, were not the same patch level. Are yours on the
same patch rev?
Kind Regards,
Eric Roys
Sr. Sales Engineer
Global Services Systems
Integration
Verizon Business
We solve complex business
problems with advanced technology.
•
Custom Solutions and Applications
• Complex Systems
Integration
• Non-standard Hosting
Services
**
Hi Fred,
Here is the Log from the Mid-Tier .....
Nov
11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
performOperation
FINE: output document from AR Server: <?xml
version="1.0" encoding="utf-8"?>
<ns0:ROOT
xmlns:ns0="urn:EN_Incident2" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO:
Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610651</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO:
Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610655</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO:
Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610658</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
</ns0:ROOT>
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: 1 Expanded
Qualification: 1
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: 100 Expanded
Qualification: 100
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification:
XPATH(/ROOT/Qualification) Expanded Qualification: 'Circuit Ref' LIKE
"S0116715A"
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old XPATH Expression: /ROOT/Qualification
Expanded XPATH Expression: 'Circuit Ref' LIKE "S0116715A"
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Found matching text node. Value = 'Circuit Ref'
LIKE "S0116715A"
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: CHILD Qualification
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Token: Qualification
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Token: ROOT
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
performOperation
FINE: input document: <?xml version="1.0"
encoding="UTF-8"?>
<ROOT
xmlns:ns1="urn:Netcool_Incident_Circuit_Search">
<ns1:Qualification>'Circuit
Ref' LIKE
"S0116715A"</ns1:Qualification>
<ns1:startRecord>0</ns1:startRecord>
<ns1:maxLimit>100</ns1:maxLimit>
</ROOT>
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getOperationInfo
FINE: Operation Info: <?xml version="1.0"
encoding="windows-1252"?>
<operation name="OpGetList" type="get"
maxLimit="100" startRecord="1"
qualification="XPATH(/ROOT/Qualification)">
<inputMapping
name="GetListInputMap" topLevelElement="OpGetList"/>
<outputMapping name="GetListOutputMap"
topLevelElement="OpGetListResponse"/>
</operation>
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
processRequest
FINE: LOGIN SUCCESS: User[netcool]
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.session.Login initWebService
FINE:
Login: Axis Session is good !!!
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.goat.preferences.ARUserPreferences
getPrefFromServer
FINE: No preference server for this user netcool
Using default preferences.
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.goat.preferences.ARUserPreferences
getPrefFromServer
FINE: No preference server for this user netcool
Using default preferences.
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: webService:
Netcool_Incident_Circuit_Search
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: server: 148.185.171.7
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: nameSpace
urn:Netcool_Incident_Circuit_Search
|
Nov 11,
2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: operationName: OpGetList
|
Nov 11,
2009 3:59:43 PM com.remedy.arsys.ws.services.ARService
getInputDoc
FINE: inputDocStr(before namespaces): <ns1:OpGetList
xmlns:ns1="urn:Netcool_Incident_Circuit_Search">
<ns1:Qualification>'Circuit
Ref' LIKE
"S0116715A"</ns1:Qualification>
<ns1:startRecord>0</ns1:startRecord>
<ns1:maxLimit>100</ns1:maxLimit>
</ns1:OpGetList> |
Mid-tier Version ::
7.0.1
Kind
Regards
Jacques
Andre
This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
_Platinum Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
|
|
Re: Published Webservice not returning results
**
I think some %'s might be needed in the
qualification.
'Circuit Ref' LIKE "%S0116715A%"
or
'Circuit Ref' LIKE "%" + "S0116715A"
+ "%"
Tony Worthington
| Sr. Technical Analyst |
Kohl’s Department Stores
N56 W17000 Ridgewood Drive | Menomonee Falls,
WI 53051 | office: (262) 703-7763 | e-mail: tony.worthington@...
**
Hi,
For my point of view, this qualification
does not return any result.
Have you tested this in the client (native
or web) ?
Please react the MidTier Log, as mentioned
before !
Cheers
Tristan
-----Original Message-----
Date: Wed, 11 Nov 2009 15:43:10 +0100
Subject: Re: Published Webservice not returning results
From: "Grooms, Frederick W" <frederick.w.grooms@...>
To: arslist@...
**
Can you post what the Mid-Tier
shows as the response?
Fred
From: Action Request System discussion
list(ARSList) [mailto:arslist@...]
On Behalf Of Andre, Jacques
Sent: Wednesday, November 11, 2009 3:47 AM
To: arslist@...
Subject: Published Webservice not returning results
**
Hello List
I have an issue where I am publishing a webservice
from Remedy.
When I try consume this webservice using
soapUI , I get no results returned.(Even though the webservice call completes)
When I look at the mid-tier log, I can see
the results returned, but nothing is returned to soapUI.
Webservice :: OpGetlist
----------------------------------------------------------------------------------------------
WSDL Code ::
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:urn="urn:Netcool_Incident_Circuit_Search">
<soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>netcool</urn:userName>
<urn:password>netcool</urn:password>
<urn:authentication></urn:authentication>
<urn:locale></urn:locale>
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo>
</soapenv:Header>
<soapenv:Body>
<urn:OpGetList>
<urn:Qualification>'Circuit Ref'
LIKE "S0116715A"</urn:Qualification>
<urn:startRecord>0</urn:startRecord>
<urn:maxLimit>100</urn:maxLimit>
</urn:OpGetList>
</soapenv:Body>
</soapenv:Envelope>
----------------------------------------------------------------------------------------------
Returned to soapUI ::
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<ns1:OpGetListResponse xmlns="urn:Netcool_Incident_Circuit_Search"
xmlns:ns1="urn:Netcool_Incident_Circuit_Search"/>
</soapenv:Body>
</soapenv:Envelope>
----------------------------------------------------------------------------------------------
Remedy Version:: 7.0.1
Mid-tier Version :: 7.0.1
soauUI Version:: 3.0.1
Many thanks
Kind Regards
Jacques Andre
_Platinum Sponsor: rmisolutions@...
ARSlist: "Where the Answers Are"_ _Platinum
Sponsor: rmisolutions@... ARSlist: "Where the Answers Are"_
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Re: Published Webservice not returning results
**
(SOLVED)
Eric !!!! Sheer genius mate.
Went back and double checked, and found that the patch
info that was provided to me was not correct.
The actual versions were
Mid-tier Version :: 7.0.01 200609271856
Server Version :: 7.0.01 200712062121
Downloaded and installed the
new mid-tier patch 6 and BINGO !!! Results came flooding
through.
Thank you kindly to all who
responded.
Very much
appreciated.
Kind Regards
Jacques Andre
Remedy Support and
Development
Cable&Wireless
Worldwide
Jacques,
I've seen this before where the server and midtier
while being the same version, were not the same patch level. Are yours on the
same patch rev?
Kind Regards,
Eric Roys
Sr. Sales Engineer
Global Services Systems
Integration
Verizon Business
We solve complex business
problems with advanced technology.
•
Custom Solutions and Applications
• Complex Systems
Integration
• Non-standard Hosting
Services
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