Query regarding custom workflow

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Query regarding custom workflow

by Imran M Yousuf-5 :: Rate this Message:

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Hi,

I am a user of JTrac and I seem to like it :), but I am stuck with a
workflow situation and am wondering how to go about solving it. I have
added the work-flow in he attachment. Now when designing this
work-flow what I had in mind is that, when state is changed from Open
to Closed, the Fix Version have to be mentioned. But what I can see in
practice is - Once the state is in closed if then I want to change the
state it asks me to mention the Fix Version; its exactly the opposite
to what I wanted :(. Can some please suggest me how I can achieve what
I want achieve?

Best regards,

--
Imran M Yousuf
Entrepreneur & Software Engineer
Smart IT Engineering
Dhaka, Bangladesh
Email: imran@...
Blog: http://imyousuf-tech.blogs.smartitengineering.com/
Mobile: +880-1711402557


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JTrac-Workflow.jpg (36K) Download Attachment

Re: Query regarding custom workflow

by Heather Tinkham :: Rate this Message:

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If I understand what you are asking, it looks like your problem is in the last line of your table, where you allow the Default user to change the status from Closed to Open.

Your field level permission is set to M (Mandatory) for the Fix Version field. If you want them to be able to change it, but not be required to, it should be O (Optional).

If you don't want it changed at all when going from Closed to Open, it should be R (Read only).

This says that your Tester is not allowed to change the status once it is Closed. Is that what you want?

Hope this helps-
Heather

Heather E.C. Tinkham
Senior IT Consultant
Object Partners, Inc.


On Mon, Apr 20, 2009 at 11:11 PM, Imran M Yousuf <imyousuf@...> wrote:
Hi,

I am a user of JTrac and I seem to like it :), but I am stuck with a
workflow situation and am wondering how to go about solving it. I have
added the work-flow in he attachment. Now when designing this
work-flow what I had in mind is that, when state is changed from Open
to Closed, the Fix Version have to be mentioned. But what I can see in
practice is - Once the state is in closed if then I want to change the
state it asks me to mention the Fix Version; its exactly the opposite
to what I wanted :(. Can some please suggest me how I can achieve what
I want achieve?

Best regards,

--
Imran M Yousuf
Entrepreneur & Software Engineer
Smart IT Engineering
Dhaka, Bangladesh
Email: imran@...
Blog: http://imyousuf-tech.blogs.smartitengineering.com/
Mobile: +880-1711402557

------------------------------------------------------------------------------
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around Java (TM) technology - register by April 22, and save
$200 on the JavaOne (SM) conference, June 2-5, 2009, San Francisco.
300 plus technical and hands-on sessions. Register today.
Use priority code J9JMT32. http://p.sf.net/sfu/p
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Re: Query regarding custom workflow

by Imran M Yousuf-4 :: Rate this Message:

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On Tue, Apr 21, 2009 at 8:37 PM, Heather Tinkham
<heather.tinkham@...> wrote:
> If I understand what you are asking, it looks like your problem is in the
> last line of your table, where you allow the Default user to change the
> status from Closed to Open.

Ah, actually its my mistake that I did not explain it properly, so I
am trying it again. What you have point out is perfectly ok. Now lets
suppose that there is a user called "some_user" who has 2 roles
"DEFAULT" & "TEST". Now there are 2 issues -

1. When I try to assign a issue to a user I can see "some_user" twice,
I assume that its because of their roles but the assigned list does
not show the roles so its practically impossible to know which
"some_user" represents which role.

2. As a result of (1) when "some_user" selects next state to be
"Closed" it still shows the fields as specified for "Open" for the
default user; but if user "test" whose role is "TEST" logs in he can
see the "Closed" fields as specified.

What I actually want to achieve is if "some_user" selects next state
to be "Closed" the fields displayed should be that of "Closed" and not
of "Open" and vice versa when "Open" is selected.

BTW, I am sorry for the inconvenience in the image in the last line, I
was actually focusing of state change from Open to Closed by user who
has both TEST and DEFAULT role.

Thank you,

Imran

>
> Your field level permission is set to M (Mandatory) for the Fix Version
> field. If you want them to be able to change it, but not be required to, it
> should be O (Optional).
>
> If you don't want it changed at all when going from Closed to Open, it
> should be R (Read only).
>
> This says that your Tester is not allowed to change the status once it is
> Closed. Is that what you want?
>
> Hope this helps-
> Heather
>
> Heather E.C. Tinkham
> Senior IT Consultant
> Object Partners, Inc.
>
>
> On Mon, Apr 20, 2009 at 11:11 PM, Imran M Yousuf
> <imyousuf@...> wrote:
>>
>> Hi,
>>
>> I am a user of JTrac and I seem to like it :), but I am stuck with a
>> workflow situation and am wondering how to go about solving it. I have
>> added the work-flow in he attachment. Now when designing this
>> work-flow what I had in mind is that, when state is changed from Open
>> to Closed, the Fix Version have to be mentioned. But what I can see in
>> practice is - Once the state is in closed if then I want to change the
>> state it asks me to mention the Fix Version; its exactly the opposite
>> to what I wanted :(. Can some please suggest me how I can achieve what
>> I want achieve?
>>
>> Best regards,
>>
>> --
>> Imran M Yousuf
>> Entrepreneur & Software Engineer
>> Smart IT Engineering
>> Dhaka, Bangladesh
>> Email: imran@...
>> Blog: http://imyousuf-tech.blogs.smartitengineering.com/
>> Mobile: +880-1711402557
>>
>>
>> ------------------------------------------------------------------------------
>> Stay on top of everything new and different, both inside and
>> around Java (TM) technology - register by April 22, and save
>> $200 on the JavaOne (SM) conference, June 2-5, 2009, San Francisco.
>> 300 plus technical and hands-on sessions. Register today.
>> Use priority code J9JMT32. http://p.sf.net/sfu/p
>> _______________________________________________
>> j-trac-users mailing list
>> j-trac-users@...
>> https://lists.sourceforge.net/lists/listinfo/j-trac-users
>>
>
>
> ------------------------------------------------------------------------------
> Stay on top of everything new and different, both inside and
> around Java (TM) technology - register by April 22, and save
> $200 on the JavaOne (SM) conference, June 2-5, 2009, San Francisco.
> 300 plus technical and hands-on sessions. Register today.
> Use priority code J9JMT32. http://p.sf.net/sfu/p
> _______________________________________________
> j-trac-users mailing list
> j-trac-users@...
> https://lists.sourceforge.net/lists/listinfo/j-trac-users
>
>



--
Imran M Yousuf
Entrepreneur & Software Engineer
Smart IT Engineering
Dhaka, Bangladesh
Email: imran@...
Blog: http://imyousuf-tech.blogs.smartitengineering.com/
Mobile: +880-1711402557

------------------------------------------------------------------------------
Stay on top of everything new and different, both inside and
around Java (TM) technology - register by April 22, and save
$200 on the JavaOne (SM) conference, June 2-5, 2009, San Francisco.
300 plus technical and hands-on sessions. Register today.
Use priority code J9JMT32. http://p.sf.net/sfu/p
_______________________________________________
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