Question about JTrac

[thomas mauch]

Hi

 

I just installed JTrac 2.1.0 and started browsing around. Here are a few points:

- I downloaded the User/Developer Guide. But I'am missing some very basic information like (Introduction of the concepts used like users or spaces, what standard fields exist, etc.) - is there another documentation?

- Why is the "Assign To:" field mandatory? The normal situation that some user/tester wants to enter a new bug report, but he will not care who will fix the bug. The developers will then look at the list of newly created bug reports and pick these which they are responsible for - how should this situation be handled?

- I tried to modify the default workflow with only Open and Closed to modify to example shown in the user guide, but did not succeed. In the state line of "New", only Open is clickable and I am not able to delete "Open" as the "Delete" button is disabled - what am I missing?

- If I export a search result to Excel, only the custom defined fields (Severity, Priority) get a text in the header line, the other fields remain blank

 

Many Thanks,

Thomas

 

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[muxa]

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Hey, you are right! For some projects it would be useful to have such a bug report without assignment.
If you have a source code, I think it's not difficult to modify this.

Quoting thomas mauch <Thomas.Mauch@...>:

Hi

I just installed JTrac 2.1.0 and started browsing around. Here are a few points:

- I downloaded the User/Developer Guide. But I'am missing some very basic information like (Introduction of the concepts used like users or spaces, what standard fields exist, etc.) - is there another documentation?

- Why is the "Assign To:" field mandatory? The normal situation that some user/tester wants to enter a new bug report, but he will not care who will fix the bug. The developers will then look at the list of newly created bug reports and pick these which they are responsible for - how should this situation be handled?

- I tried to modify the default workflow with only Open and Closed to modify to example shown in the user guide, but did not succeed. In the state line of "New", only Open is clickable and I am not able to delete "Open" as the "Delete" button is disabled - what am I missing?

- If I export a search result to Excel, only the custom defined fields (Severity, Priority) get a text in the header line, the other fields remain blank

Many Thanks,

Thomas

This message may contain legally privileged or confidential information and is therefore addressed to the named persons only. The recipient should inform the sender and delete this message, if he/she is not named as addressee. The sender disclaims any and all liability for the integrity and punctuality of this message. The sender has activated an automatic virus scanning, but does not guarantee the virus free transmission of this message.

Ar cieņu, Mihails

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[ptrthomas]

On 3/10/08, Mihails Agafonovs <[e-mail]> wrote:

Hey, you are right! For some projects it would be useful to have such a bug report without assignment.
If you have a source code, I think it's not difficult to modify this.

Quoting thomas mauch <Thomas.Mauch@...>:

Hi

I just installed JTrac 2.1.0 and started browsing around. Here are a few points:

- I downloaded the User/Developer Guide. But I'am missing some very basic information like (Introduction of the concepts used like users or spaces, what standard fields exist, etc.) - is there another documentation?

Thanks for the feedback, we will try to improve the documentation to address this.  You can think of Space as nothing but a "Project" the rest of the terms are straightforward.

- Why is the "Assign To:" field mandatory? The normal situation that some user/tester wants to enter a new bug report, but he will not care who will fix the bug. The developers will then look at the list of newly created bug reports and pick these which they are responsible for - how should this situation be handled?

Yes, this can be considered a limitation of JTrac at the moment and there is an open feature request for this.  To work around this fo now, you could probably create a dummy user called "developers team" or something and ask your end-users to assign to this one. 

- I tried to modify the default workflow with only Open and Closed to modify to example shown in the user guide, but did not succeed. In the state line of "New", only Open is clickable and I am not able to delete "Open" as the "Delete" button is disabled - what am I missing?

At the moment the New and the Closed states are kind of fixed.  You can have a look at this open feature request for more details:

http://sourceforge.net/tracker/index.php?func=detail&aid=1776047&group_id=162983&atid=825944

- If I export a search result to Excel, only the custom defined fields (Severity, Priority) get a text in the header line, the other fields remain blank

Try running a search specific to a Space (i.e. click on "SEARCH" where the Space name appears on the same line.  If you have values for Severity and Priority but they don't appear in the Excel output, you can raise a bug. 

Many Thanks,

Thomas

Ar cieņu, Mihails

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[Saurb]

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My proposal is to have a space specific default “Assign To” target, so that is never mandatory to fill in the “Assign To”

 

 

---

From: j-trac-users-bounces@... [mailto:j-trac-users-bounces@...] On Behalf Of Mihails Agafonovs
Sent: Monday, March 10, 2008 9:08 PM
To: JTrac users mailing-list
Subject: Re: [jtrac-users] Question about JTrac

 

Hey, you are right! For some projects it would be useful to have such a bug report without assignment.
If you have a source code, I think it's not difficult to modify this.

Quoting thomas mauch <Thomas.Mauch@...>:

Hi

I just installed JTrac 2.1.0 and started browsing around. Here are a few points:

- I downloaded the User/Developer Guide. But I'am missing some very basic information like (Introduction of the concepts used like users or spaces, what standard fields exist, etc.) - is there another documentation?

- Why is the "Assign To:" field mandatory? The normal situation that some user/tester wants to enter a new bug report, but he will not care who will fix the bug. The developers will then look at the list of newly created bug reports and pick these which they are responsible for - how should this situation be handled?

- I tried to modify the default workflow with only Open and Closed to modify to example shown in the user guide, but did not succeed. In the state line of "New", only Open is clickable and I am not able to delete "Open" as the "Delete" button is disabled - what am I missing?

- If I export a search result to Excel, only the custom defined fields (Severity, Priority) get a text in the header line, the other fields remain blank

Many Thanks,

Thomas

This message may contain legally privileged or confidential information and is therefore addressed to the named persons only. The recipient should inform the sender and delete this message, if he/she is not named as addressee. The sender disclaims any and all liability for the integrity and punctuality of this message. The sender has activated an automatic virus scanning, but does not guarantee the virus free transmission of this message.

 

Ar cieņu, Mihails

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[ptrthomas]

On 3/11/08, Saurabh Banerjee <saurabh.banerjee@...> wrote:

My proposal is to have a space specific default "Assign To" target, so that is never mandatory to fill in the "Assign To"

 Okay.  Under feature-requests, some users have asked for the option to allow the "Assign To" to be empty as well.  Let's see if we can make this flexible.

---

From: j-trac-users-bounces@... [mailto:j-trac-users-bounces@...] On Behalf Of Mihails Agafonovs
Sent: Monday, March 10, 2008 9:08 PM
To: JTrac users mailing-list
Subject: Re: [jtrac-users] Question about JTrac

 

Hey, you are right! For some projects it would be useful to have such a bug report without assignment.
If you have a source code, I think it's not difficult to modify this.

Quoting thomas mauch <Thomas.Mauch@...>:

Hi

I just installed JTrac 2.1.0 and started browsing around. Here are a few points:

- I downloaded the User/Developer Guide. But I'am missing some very basic information like (Introduction of the concepts used like users or spaces, what standard fields exist, etc.) - is there another documentation?

- Why is the "Assign To:" field mandatory? The normal situation that some user/tester wants to enter a new bug report, but he will not care who will fix the bug. The developers will then look at the list of newly created bug reports and pick these which they are responsible for - how should this situation be handled?

- I tried to modify the default workflow with only Open and Closed to modify to example shown in the user guide, but did not succeed. In the state line of "New", only Open is clickable and I am not able to delete "Open" as the "Delete" button is disabled - what am I missing?

- If I export a search result to Excel, only the custom defined fields (Severity, Priority) get a text in the header line, the other fields remain blank

Many Thanks,

Thomas

This message may contain legally privileged or confidential information and is therefore addressed to the named persons only. The recipient should inform the sender and delete this message, if he/she is not named as addressee. The sender disclaims any and all liability for the integrity and punctuality of this message. The sender has activated an automatic virus scanning, but does not guarantee the virus free transmission of this message.

 

Ar cieņu, Mihails

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This SF.net email is sponsored by: Microsoft
Defy all challenges. Microsoft(R) Visual Studio 2008.
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