Re: [Fwd: squirrel mail sucks]

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Parent Message unknown Re: [Fwd: squirrel mail sucks]

by jenny-31 :: Rate this Message:

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You are also an IDIOT!
Great show of service, Jawed!
Didn't u know customers are always right?

Squirrel Mail sucks even MORE now because of you.

The administrator explanation I can understand. I don't have a strong
administrator that can help with my email interface problems - that's it.
But your comment is absolutely outrageous!

Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.


> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
> <html>
> <head>
> </head>
> <body bgcolor="#ffffff" text="#000000">
> you are an idiot Jenny ! !<br>
> <br>
> <br>
> <br>
> -------- Original Message --------
> <table class="moz-email-headers-table" border="0" cellpadding="0"
>  cellspacing="0">
>   <tbody>
>     <tr>
>       <th align="right" nowrap="nowrap" valign="baseline">Subject: </th>
<td>[SM-USERS] squirrel mail sucks</td>
>     </tr>
>     <tr>
>       <th align="right" nowrap="nowrap" valign="baseline">Date: </th>
<td>Tue, 9 Jun 2009 15:40:25 +0800 (CST)</td>
>     </tr>
>     <tr>
>       <th align="right" nowrap="nowrap" valign="baseline">From: </th>
<td><a class="moz-txt-link-abbreviated"
> href="mailto:jenny@...">jenny@...</a></td>
>     </tr>
>     <tr>
>       <th align="right" nowrap="nowrap" valign="baseline">Reply-To:
</th>
>       <td>Squirrelmail User Support Mailing List
> <a class="moz-txt-link-rfc2396E"
> href="mailto:squirrelmail-users@..."><squirrelmail-users@...></a></td>
>     </tr>
>     <tr>
>       <th align="right" nowrap="nowrap" valign="baseline">To: </th>
<td><a class="moz-txt-link-abbreviated"

> href="mailto:squirrelmail-users@...">squirrelmail-users@...</a></td>
>     </tr>
>   </tbody>
> </table>
> <br>
> <br>
> <pre>Dear SquirrelMail,
>
> I must say that this email really sucks.
> It's the worst I've ever experienced.
>
> (1) When the English interface is selected, Chinese doesn't show (2)
What's up with the attachment limitation of 2 MB? Free mail already
gives more than 2 GB!
> (3) How come there's no option to be able to forward squirrel mail mails
to yahoo.com or gmail? I have to switch because this is WAAAAY to hard
to
> use.
>
> This is seriously not user friendly! Can you provide some real help and
not FAQ's that nobody understands?
>
>
> Regards,
>
> Jenny
>
>
> ------------------------------------------------------------------------------
Crystal Reports - New Free Runtime and 30 Day Trial
> Check out the new simplified licensing option that enables unlimited
royalty-free distribution of the report engine for externally facing
server and web deployment.
> <a class="moz-txt-link-freetext"
> href="http://p.sf.net/sfu/businessobjects">http://p.sf.net/sfu/businessobjects</a>
-----
> squirrelmail-users mailing list
> Posting guidelines: <a class="moz-txt-link-freetext"
> href="http://squirrelmail.org/postingguidelines">http://squirrelmail.org/postingguidelines</a>
List address: <a class="moz-txt-link-abbreviated"
> href="mailto:squirrelmail-users@...">squirrelmail-users@...</a>
List archives: <a class="moz-txt-link-freetext"
> href="http://news.gmane.org/gmane.mail.squirrelmail.user">http://news.gmane.org/gmane.mail.squirrelmail.user</a>
List info (subscribe/unsubscribe/change options): <a

> class="moz-txt-link-freetext"
> href="https://lists.sourceforge.net/lists/listinfo/squirrelmail-users">https://lists.sourceforge.net/lists/listinfo/squirrelmail-users</a>
>
>
> </pre>
> <br>
> <div class="moz-signature">-- <br>
> <br>
> </div>
> <pre>
> The information contained in this electronic message and any attachments
to this message are intended for the exclusive
> use of the addressee(s) and may contain proprietary, confidential or
privileged information. If you are not the intended
>  recipient, you should not disseminate, distribute or copy this e-mail.
> Please notify the sender immediately and destroy
>  all copies of this message and any attachments contained in it.
>
> </pre></body>
> </html>
>





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Re: [Fwd: squirrel mail sucks]

by Chris Hilts-2 :: Rate this Message:

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jenny@... wrote:
> You are also an IDIOT!
> Great show of service, Jawed!
> Didn't u know customers are always right?

You're demanding free help and tossing insults.  You're not a customer.
 Start paying, then maybe you can be "always right."

> Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.

You are hardly a shining example of class; I wouldn't be pointing any
fingers were I you.


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Re: [Fwd: squirrel mail sucks]

by Roland Fritz :: Rate this Message:

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Dear Jenny,

jenny@... schrieb:

> You are also an IDIOT!
> Great show of service, Jawed!
> Didn't u know customers are always right?
>
> Squirrel Mail sucks even MORE now because of you.
>
> The administrator explanation I can understand. I don't have a strong
> administrator that can help with my email interface problems - that's it.
> But your comment is absolutely outrageous!
>
> Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.

let's not forget this is NOT a support email address for squirrelmail,
this is a mailing list for squirrelmail users and fortunately some
developers are also listening and responding. And all you get is FREE
support, so nobody here is a 'costumer'.
To my experience you may get help with your problems here if you kindly
ASK for it. Just throwing in something without further explanation is not
any kind of asking.
So if you want to get some help here, EXPLAIN what is going wrong and ASK
what can be done. Give the list some facts like version of your used
software. If you're not willing to do so, just leave this list and look
for another (preferably non free) software. There you may get support if
you pay for it, even if you're asking in this rude manner...

Roland.

----
Roland Fritz



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Re: [Fwd: squirrel mail sucks]

by Garry Taylor :: Rate this Message:

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Free software that's part of the terms of the GPL and is stated as "Not fit for purpose". Therefore I can’t believe it can guarantee emails like yours. If you use open source software then this is the risk. If you implement it you much be able to fix and problems yourself. It you do not know how it works, how to code in the language then don't install and use it commercially!

All the comments and questions you post bellow unfortunately show a lack of understanding on your part Jenny. I personally love this software and I am genuinely impressed and appreciative of the work the SM team put into it.

Having said this I would like to say that the resent issues with the version 1.4.19 has left me feeling a little bit bruised. A general warning about the login issues on the download page would have given me reason not to invest time in the upgrade. Thanx go out  to Rafael Martinez for the bugfix.


jenny@... wrote:
You are also an IDIOT!
Great show of service, Jawed!
Didn't u know customers are always right?

Squirrel Mail sucks even MORE now because of you.

The administrator explanation I can understand. I don't have a strong
administrator that can help with my email interface problems - that's it.
But your comment is absolutely outrageous!

Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.


  
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
</head>
<body bgcolor="#ffffff" text="#000000">
you are an idiot Jenny ! !<br>
<br>
<br>
<br>
-------- Original Message --------
<table class="moz-email-headers-table" border="0" cellpadding="0"
 cellspacing="0">
  <tbody>
    <tr>
      <th align="right" nowrap="nowrap" valign="baseline">Subject: </th>
    
<td>[SM-USERS] squirrel mail sucks</td>
  
    </tr>
    <tr>
      <th align="right" nowrap="nowrap" valign="baseline">Date: </th>
    
<td>Tue, 9 Jun 2009 15:40:25 +0800 (CST)</td>
  
    </tr>
    <tr>
      <th align="right" nowrap="nowrap" valign="baseline">From: </th>
    
<td><a class="moz-txt-link-abbreviated"
  
href=jenny@...>jenny@...</a></td>
    </tr>
    <tr>
      <th align="right" nowrap="nowrap" valign="baseline">Reply-To:
    
</th>
  
      <td>Squirrelmail User Support Mailing List
<a class="moz-txt-link-rfc2396E"
href=squirrelmail-users@...>&lt;squirrelmail-users@...&gt;</a></td>
    </tr>
    <tr>
      <th align="right" nowrap="nowrap" valign="baseline">To: </th>
    
<td><a class="moz-txt-link-abbreviated"
  
href=squirrelmail-users@...>squirrelmail-users@...</a></td>
    </tr>
  </tbody>
</table>
<br>
<br>
<pre>Dear SquirrelMail,

I must say that this email really sucks.
It's the worst I've ever experienced.

(1) When the English interface is selected, Chinese doesn't show (2)
    
What's up with the attachment limitation of 2 MB? Free mail already
gives more than 2 GB!
  
(3) How come there's no option to be able to forward squirrel mail mails
    
to yahoo.com or gmail? I have to switch because this is WAAAAY to hard
to
  
use.

This is seriously not user friendly! Can you provide some real help and
    
not FAQ's that nobody understands?
  
Regards,

Jenny


------------------------------------------------------------------------------
    
Crystal Reports - New Free Runtime and 30 Day Trial
  
Check out the new simplified licensing option that enables unlimited
    
royalty-free distribution of the report engine for externally facing
server and web deployment.
  
<a class="moz-txt-link-freetext"
href="http://p.sf.net/sfu/businessobjects">http://p.sf.net/sfu/businessobjects</a>
    
-----
  
squirrelmail-users mailing list
Posting guidelines: <a class="moz-txt-link-freetext"
href="http://squirrelmail.org/postingguidelines">http://squirrelmail.org/postingguidelines</a>
    
List address: <a class="moz-txt-link-abbreviated"
  
href=squirrelmail-users@...>squirrelmail-users@...</a>
    
List archives: <a class="moz-txt-link-freetext"
  
href="http://news.gmane.org/gmane.mail.squirrelmail.user">http://news.gmane.org/gmane.mail.squirrelmail.user</a>
    
List info (subscribe/unsubscribe/change options): <a
  
class="moz-txt-link-freetext"
href="https://lists.sourceforge.net/lists/listinfo/squirrelmail-users">https://lists.sourceforge.net/lists/listinfo/squirrelmail-users</a>


</pre>
<br>
<div class="moz-signature">-- <br>
<br>
</div>
<pre>
The information contained in this electronic message and any attachments
    
to this message are intended for the exclusive
  
use of the addressee(s) and may contain proprietary, confidential or
    
privileged information. If you are not the intended
  
 recipient, you should not disseminate, distribute or copy this e-mail.
Please notify the sender immediately and destroy
 all copies of this message and any attachments contained in it.

</pre></body>
</html>

    





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Posting guidelines: http://squirrelmail.org/postingguidelines
List address: squirrelmail-users@...
List archives: http://news.gmane.org/gmane.mail.squirrelmail.user
List info (subscribe/unsubscribe/change options): https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
  


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Re: [Fwd: squirrel mail sucks]

by Fredrik Jervfors-4 :: Rate this Message:

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>> you are an idiot Jenny ! !
>
> You are also an IDIOT!
> Great show of service, Jawed!
> Didn't u know customers are always right?
>
> Squirrel Mail sucks even MORE now because of you.

This is a public mailing list and every opinion here is made by an
individual writer and not necessarily by the SquirrelMail Project (i.e. if
it's not sent by <someone@...> it's a personal opinion).
Anyone in the world is allowed to mail to the list about SquirrelMail
related issues. The tone on the list should be respectful and polite. I
don't want to see any flame wars or trolling here. Please refrain from
calling each other names, since that's not constructive or polite.

SquirrelMail is free software written by volunteers, so we have no
customers at all in a traditional sense. Anyone is free to install and use
the software we wrote, but they have to take responsibility for is
themselves. That responsibility includes branding the installation with
their own name and to provide support for the users using such an
installation.

> The administrator explanation I can understand. I don't have a strong
> administrator that can help with my email interface problems - that's it.

I'm sorry to hear that you don't have a system administrator to help you
out. Could it be that the system administrator belongs to your ISP? I take
it you didn't install SquirrelMail (which is the web interface only and
not the entire service) yourself, so you need to find the
person/organisation who did and have them help you out. If you don't know
who that is I suggest that you "follow the money". My guess is that you're
paying someone for an e-mail and web hosting service. That
person/organisation is the one who should help you - after all you're
paying for it. (My _guess_ is that you're bying service from
<net-chinese.com.tw> or <hinet.net>.)

> But your comment is absolutely outrageous!
>
> Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.

I'm sorry that someone offended you, Jenny. I can assure you that it's not
an official SquirrelMail Project representative. Writing to a mailing list
is like holding a speech in a public park - any bystander can shout
comments, and that's what happened to you.

Sincerly,
Fredrik

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Re: [Fwd: squirrel mail sucks]

by Marc Powell :: Rate this Message:

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On Jun 11, 2009, at 2:57 AM, jenny@... wrote:

> You are also an IDIOT!

The more you speak without knowing what you're talking about, the more  
this statement reflects on you.

> Great show of service, Jawed!

You expected him, or anyone on this list, to provide service?

> Didn't u know customers are always right?

I think you're confused. The Squirrelmail Project has no customers and  
doesn't provide 'service' to anyone, and I really mean _anyone_ at  
all. While the analogy may be complex for you, your conversation on  
this list is like this - You make fantastic home-made cookies and give  
away the recipe for free online. Someone takes your recipe, uses  
arsenic instead of sugar, makes them too small, burns them and makes  
someone sick. That sick person complains loudly and publicly that your  
cookies suck  that it's your fault they're sick and you had better  
make it right. You say that you didn't make the cookies, don't know  
who did and that baker did it wrong, so go complain to the baker. Your  
friends and neighbors also send their personal commentary to the sick  
person about how silly they are for complaining to the recipe  
creator... The sick person now says that your neighbor should have  
provided better support for your recipe and that sick people are  
always right.

Try to understand that analogy and you'll understand why you're  
getting the reaction you are.

> Squirrel Mail sucks even MORE now because of you.

Personally, I think it's fantastic. Presumably the e-mail program  
you've written in your spare time and given away for free for anyone  
to install and use is fantastically better. Can we see it and use it?  
I'm sure it's the greatest.

--
Marc


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Re: [Fwd: squirrel mail sucks]

by Garry Taylor :: Rate this Message:

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Garry Taylor wrote:

>
>
> jenny@... wrote:
>> You are also an IDIOT!
>> Great show of service, Jawed!
>> Didn't u know customers are always right?
>>
>> Squirrel Mail sucks even MORE now because of you.
>>
>> The administrator explanation I can understand. I don't have a strong
>> administrator that can help with my email interface problems - that's it.
>> But your comment is absolutely outrageous!
>>
>> Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.
>>
>>
>>  
>>> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
>>> <html>
>>> <head>
>>> </head>
>>> <body bgcolor="#ffffff" text="#000000">
>>> you are an idiot Jenny ! !<br>
>>> <br>
>>> <br>
>>> <br>
>>> -------- Original Message --------
>>> <table class="moz-email-headers-table" border="0" cellpadding="0"
>>>  cellspacing="0">
>>>   <tbody>
>>>     <tr>
>>>       <th align="right" nowrap="nowrap" valign="baseline">Subject: </th>
>>>    
>> <td>[SM-USERS] squirrel mail sucks</td>
>>  
>>>     </tr>
>>>     <tr>
>>>       <th align="right" nowrap="nowrap" valign="baseline">Date: </th>
>>>    
>> <td>Tue, 9 Jun 2009 15:40:25 +0800 (CST)</td>
>>  
>>>     </tr>
>>>     <tr>
>>>       <th align="right" nowrap="nowrap" valign="baseline">From: </th>
>>>    
>> <td><a class="moz-txt-link-abbreviated"
>>  
>>> href="mailto:jenny@...">jenny@...</a></td>
>>>     </tr>
>>>     <tr>
>>>       <th align="right" nowrap="nowrap" valign="baseline">Reply-To:
>>>    
>> </th>
>>  
>>>       <td>Squirrelmail User Support Mailing List
>>> <a class="moz-txt-link-rfc2396E"
>>> href="mailto:squirrelmail-users@..."><squirrelmail-users@...></a></td>
>>>     </tr>
>>>     <tr>
>>>       <th align="right" nowrap="nowrap" valign="baseline">To: </th>
>>>    
>> <td><a class="moz-txt-link-abbreviated"
>>  
>>> href="mailto:squirrelmail-users@...">squirrelmail-users@...</a></td>
>>>     </tr>
>>>   </tbody>
>>> </table>
>>> <br>
>>> <br>
>>> <pre>Dear SquirrelMail,
>>>
>>> I must say that this email really sucks.
>>> It's the worst I've ever experienced.
>>>
>>> (1) When the English interface is selected, Chinese doesn't show (2)
>>>    
>> What's up with the attachment limitation of 2 MB? Free mail already
>> gives more than 2 GB!
>>  
>>> (3) How come there's no option to be able to forward squirrel mail mails
>>>    
>> to yahoo.com or gmail? I have to switch because this is WAAAAY to hard
>> to
>>  
>>> use.
>>>
>>> This is seriously not user friendly! Can you provide some real help and
>>>    
>> not FAQ's that nobody understands?
>>  
>>> Regards,
>>>
>>> Jenny
>>>
>>>
>>> ------------------------------------------------------------------------------
>>>    
>> Crystal Reports - New Free Runtime and 30 Day Trial
>>  
>>> Check out the new simplified licensing option that enables unlimited
>>>    
>> royalty-free distribution of the report engine for externally facing
>> server and web deployment.
>>  
>>> <a class="moz-txt-link-freetext"
>>> href="http://p.sf.net/sfu/businessobjects">http://p.sf.net/sfu/businessobjects</a>
>>>    
>> -----
>>  
>>> squirrelmail-users mailing list
>>> Posting guidelines: <a class="moz-txt-link-freetext"
>>> href="http://squirrelmail.org/postingguidelines">http://squirrelmail.org/postingguidelines</a>
>>>    
>> List address: <a class="moz-txt-link-abbreviated"
>>  
>>> href="mailto:squirrelmail-users@...">squirrelmail-users@...</a>
>>>    
>> List archives: <a class="moz-txt-link-freetext"
>>  
>>> href="http://news.gmane.org/gmane.mail.squirrelmail.user">http://news.gmane.org/gmane.mail.squirrelmail.user</a>
>>>    
>> List info (subscribe/unsubscribe/change options): <a
>>  
>>> class="moz-txt-link-freetext"
>>> href="https://lists.sourceforge.net/lists/listinfo/squirrelmail-users">https://lists.sourceforge.net/lists/listinfo/squirrelmail-users</a>
>>>
>>>
>>> </pre>
>>> <br>
>>> <div class="moz-signature">-- <br>
>>> <br>
>>> </div>
>>> <pre>
>>> The information contained in this electronic message and any attachments
>>>    
>> to this message are intended for the exclusive
>>  
>>> use of the addressee(s) and may contain proprietary, confidential or
>>>    
>> privileged information. If you are not the intended
>>  
>>>  recipient, you should not disseminate, distribute or copy this e-mail.
>>> Please notify the sender immediately and destroy
>>>  all copies of this message and any attachments contained in it.
>>>
>>> </pre></body>
>>> </html>
>>>
>>>    

<< sorry for the top post - I got carried away! >>



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List address: squirrelmail-users@...
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Re: [Fwd: squirrel mail sucks]

by Ben Kamen :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

Fredrik Jervfors wrote:

>>> you are an idiot Jenny ! !
>> You are also an IDIOT!
>> Great show of service, Jawed!
>> Didn't u know customers are always right?
>>
>> Squirrel Mail sucks even MORE now because of you.
>
> This is a public mailing list and every opinion here is made by an
> individual writer and not necessarily by the SquirrelMail Project (i.e. if
> it's not sent by <someone@...> it's a personal opinion).
> Anyone in the world is allowed to mail to the list about SquirrelMail
> related issues. The tone on the list should be respectful and polite. I
> don't want to see any flame wars or trolling here. Please refrain from
> calling each other names, since that's not constructive or polite.

It's pretty disheartening we're having this conversation.
I never understood people who rush in "guns a blazin" expecting help
from all the people he/she is shooting on entrance.

 -Ben

--
Ben Kamen - O.D.T., S.P.
=============================================================================
Email: bkamen AT benjammin DOT net              Web: http://www.benjammin.net

As seen somewhere on the net: My other computer is your Windows Server.

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Squirrel Mail issues with large inboxes

by Piet Slaghekke-2 :: Rate this Message:

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Hello everyone,

I am sure more people have had issues with this and perhaps some of your solutions could be shared with me.

I am using SM version: 1.4.10a

If a user as an inbox of more than 2000 messages it may take SM 1 + minutes to load.  Sometimes it will give the folloing error message:
ERROR: Connection dropped by IMAP server.
Query: SEARCH CHARSET ISO-8859-1 ALL UNDELETED From {11} cron daemon

and then load correctly after a page refresh.


Is there a recommended amount of email to be held in the inbox? (I can run an archiving script to cleanup everyones inboxes moving old mail to archive folders)

or are there some settings I can tweak to make squirrelmail load faster and without errors after logging.

Again this slowness only occurs after the initial login. After squirremail has loaded the inbox it works well.

Thanks,

[pslaghekke.vcf]

begin:vcard
fn:Piet  Slaghekke
n:Slaghekke;Piet
org:Hampshire Educational Collaborative
adr:;;97 Hawley Street;Northampton;MA;01060;United States
email;internet:pslaghekke@...
title:Network & Systems Administrator
tel;work:1-413-586-4900  Ext. 157
note:office hours: M,T,Th,F 9am-6:15pm
x-mozilla-html:TRUE
url:www.collaborative.org
version:2.1
end:vcard



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Re: Squirrel Mail issues with large inboxes

by Wm Mussatto :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

On Thu, June 11, 2009 08:47, Piet Slaghekke wrote:

> Hello everyone,
>
> I am sure more people have had issues with this and perhaps some of your
> solutions could be shared with me.
>
> I am using SM version: 1.4.10a
>
> If a user as an inbox of more than 2000 messages it may take SM 1 +
> minutes to load.  Sometimes it will give the folloing error message:
> *ERROR: Connection dropped by IMAP server.*
> Query: SEARCH CHARSET ISO-8859-1 ALL UNDELETED From {11} cron daemon
>
> and then load correctly after a page refresh.
>
>
> Is there a recommended amount of email to be held in the inbox? (I can
> run an archiving script to cleanup everyones inboxes moving old mail to
> archive folders)
>
> or are there some settings I can tweak to make squirrelmail load faster
> and without errors after logging.
>
> Again this slowness only occurs after the initial login. After
> squirremail has loaded the inbox it works well.
>
> Thanks,
First, please check the posting guidelines.  It tells you what information
we need.  Absent that information I'll start asking some questions:
What IMAP server are you running?  What how are the emails stored on the
server (e.g., mbox or mdir)?  Is your IMAP server sorting your emails or
passing them unsorted and having Squirrelmail do it?

Background:  we used Dovecot initially with mbox format.  The first time
we would try to view mail in a directory with over 20K message in it would
time out.  The next time it would not.  Why, Dovecot had to build a set up
indexs for that folder which required all mails to be read and it took too
long and the php.ini timeout was reached.  Switching to Maildirs helped a
lot.   Details matter.   Please provide them.  Thanks.
------
William R. Mussatto
Systems Engineer
http://www.csz.com
909-920-9154


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Re: Squirrel Mail issues with large inboxes

by Piet Slaghekke-2 :: Rate this Message:

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Thanks William,

Ok here are some more details:

Courier-imap; Postfix;  using Maildirs    Allow sever-side sorting is set to True.

 hope that helps.

 



Wm Mussatto wrote:
On Thu, June 11, 2009 08:47, Piet Slaghekke wrote:
  
Hello everyone,

I am sure more people have had issues with this and perhaps some of your
solutions could be shared with me.

I am using SM version: 1.4.10a

If a user as an inbox of more than 2000 messages it may take SM 1 +
minutes to load.  Sometimes it will give the folloing error message:
*ERROR: Connection dropped by IMAP server.*
Query: SEARCH CHARSET ISO-8859-1 ALL UNDELETED From {11} cron daemon

and then load correctly after a page refresh.


Is there a recommended amount of email to be held in the inbox? (I can
run an archiving script to cleanup everyones inboxes moving old mail to
archive folders)

or are there some settings I can tweak to make squirrelmail load faster
and without errors after logging.

Again this slowness only occurs after the initial login. After
squirremail has loaded the inbox it works well.

Thanks,
    
First, please check the posting guidelines.  It tells you what information
we need.  Absent that information I'll start asking some questions:
What IMAP server are you running?  What how are the emails stored on the
server (e.g., mbox or mdir)?  Is your IMAP server sorting your emails or
passing them unsorted and having Squirrelmail do it?

Background:  we used Dovecot initially with mbox format.  The first time
we would try to view mail in a directory with over 20K message in it would
time out.  The next time it would not.  Why, Dovecot had to build a set up
indexs for that folder which required all mails to be read and it took too
long and the php.ini timeout was reached.  Switching to Maildirs helped a
lot.   Details matter.   Please provide them.  Thanks.
------
William R. Mussatto
Systems Engineer
http://www.csz.com
909-920-9154


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[pslaghekke.vcf]

begin:vcard
fn:Piet  Slaghekke
n:Slaghekke;Piet
org:Hampshire Educational Collaborative
adr:;;97 Hawley Street;Northampton;MA;01060;United States
email;internet:pslaghekke@...
title:Network & Systems Administrator
tel;work:1-413-586-4900  Ext. 157
note:office hours: M,T,Th,F 9am-6:15pm
x-mozilla-html:TRUE
url:www.collaborative.org
version:2.1
end:vcard



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Re: Squirrel Mail issues with large inboxes

by info-403 :: Rate this Message:

Reply to Author | View Threaded | Show Only this Message

> Thanks William,
>
> Ok here are some more details:
>
> Courier-imap; Postfix;  using Maildirs    Allow sever-side sorting is
> set to True.
>

I run the same software on a 7 year old P4 machine, and have boxes of
8000+ mails. Never had this trouble.
Maybe you read up on optimizing the speed, there is some page somehwere in
the sm site, that explains what you can do to tweak for best performance.
A quick search reveals these:

http://squirrelmail.org/wiki/SquirrelMailPerformance
http://squirrelmail.org/docs/admin/admin-6.html

>  hope that helps.
>
>
>
>
>
>



--
L. de Braal
BraHa Systems
NL - Terneuzen
T +31 115 649333
F +31 115 649444

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Re: Squirrel Mail issues with large inboxes

by Randal T. Rioux :: Rate this Message:

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On Thu, June 11, 2009 3:51 pm, info@... wrote:

>> Thanks William,
>>
>> Ok here are some more details:
>>
>> Courier-imap; Postfix;  using Maildirs    Allow sever-side sorting is
>> set to True.
>>
> I run the same software on a 7 year old P4 machine, and have boxes of
> 8000+ mails. Never had this trouble.
> Maybe you read up on optimizing the speed, there is some page somehwere in
> the sm site, that explains what you can do to tweak for best performance.
> A quick search reveals these:
>
> http://squirrelmail.org/wiki/SquirrelMailPerformance
> http://squirrelmail.org/docs/admin/admin-6.html

FWIW, I use a large number of filters. Turning them off significantly
speeds up inbox load time. But, increases my wasted human-sorting time :-)

Do you use a lot of message filters?

Randy



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Re: Squirrel Mail issues with large inboxes

by Karl Pearson :: Rate this Message:

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On Thu, June 11, 2009 2:19 pm, Randal T. Rioux wrote:

> On Thu, June 11, 2009 3:51 pm, info@... wrote:
>>> Thanks William,
>>>
>>> Ok here are some more details:
>>>
>>> Courier-imap; Postfix;  using Maildirs    Allow sever-side sorting is
>>> set to True.
>>>
>> I run the same software on a 7 year old P4 machine, and have boxes of
>> 8000+ mails. Never had this trouble.
>> Maybe you read up on optimizing the speed, there is some page
>> somehwere in
>> the sm site, that explains what you can do to tweak for best
>> performance.
>> A quick search reveals these:
>>
>> http://squirrelmail.org/wiki/SquirrelMailPerformance
>> http://squirrelmail.org/docs/admin/admin-6.html
>
> FWIW, I use a large number of filters. Turning them off significantly
> speeds up inbox load time. But, increases my wasted human-sorting time
> :-)
>
> Do you use a lot of message filters?

I have a lot of filters, but I put them on the server using procmail, so
my inbox loads quickly. I know the Squirrelmail filters are for
individual users, but are they for users without OS-level access? I've
never implemented the SQM filtering.

It's nice to know that doing so slows down INBOX parsing... I think I'll
keep using procmail on the server.

Karl

>
> Randy
>
>
>
> ------------------------------------------------------------------------------
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> royalty-free distribution of the report engine for externally facing
> server and web deployment.
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> Posting guidelines: http://squirrelmail.org/postingguidelines
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>


---
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Karlp@...
Owner/Administrator of the sites at
http://ourldsfamily.com
---
"To mess up your Linux PC, you have to really work at it;
 to mess up a microsoft PC you just have to work on it."
---
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 for lunch. Liberty is a well-armed lamb contesting the vote.
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Re: Squirrel Mail issues with large inboxes

by Piet Slaghekke-2 :: Rate this Message:

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Thanks everyone for your responses.    I do not have any filtering
configured.

Also I have followed all the optimizations in the documentation.    When
I have a users with a new mailbox everything loads very fast, it seems
to only occur with users who have many folders and large inboxes.    <--
I forgot to mention the part about having many folders.

Does squirrelmail scan all folders before it loads?


[pslaghekke.vcf]

begin:vcard
fn:Piet  Slaghekke
n:Slaghekke;Piet
org:Hampshire Educational Collaborative
adr:;;97 Hawley Street;Northampton;MA;01060;United States
email;internet:pslaghekke@...
title:Network & Systems Administrator
tel;work:1-413-586-4900  Ext. 157
note:office hours: M,T,Th,F 9am-6:15pm
x-mozilla-html:TRUE
url:www.collaborative.org
version:2.1
end:vcard



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Re: Squirrel Mail issues with large inboxes

by Wm Mussatto :: Rate this Message:

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On Thu, June 11, 2009 14:05, Piet Slaghekke wrote:

> Thanks everyone for your responses.    I do not have any filtering
> configured.
>
> Also I have followed all the optimizations in the documentation.    When
> I have a users with a new mailbox everything loads very fast, it seems
> to only occur with users who have many folders and large inboxes.    <--
> I forgot to mention the part about having many folders.
>
> Does squirrelmail scan all folders before it loads?
>
Yes, do you have "Enable Unread Message Notification" set to true under
Options - Folder Preferences.  If that's the case then it will have to
review each one to determine how many unread messages there are.

BTW, is anything else running on the box that would keep the disk busy?

------
William R. Mussatto
Systems Engineer
http://www.csz.com
909-920-9154


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Re: Squirrel Mail issues with large inboxes

by Jon Angliss :: Rate this Message:

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On Thu, 11 Jun 2009 11:47:27 -0400, Piet Slaghekke
<pslaghekke@...> wrote:

>Hello everyone,
>
>I am sure more people have had issues with this and perhaps some of your
>solutions could be shared with me.
>
>I am using SM version: 1.4.10a

Upgrade, 1.4.10 is 2 years old, and has several known security issues.

>If a user as an inbox of more than 2000 messages it may take SM 1 +
>minutes to load.  Sometimes it will give the folloing error message:
>*ERROR: Connection dropped by IMAP server.*
>Query: SEARCH CHARSET ISO-8859-1 ALL UNDELETED From {11} cron daemon

Despite the fact in another email you say you don't have filtering
turned on, this error alone says you do.  The user has defined a
filter that searches ALL emails from cron daemon.  That means that
it's going to ask your imap server to search all 2000+ messages every
time you go into the inbox, or refresh the left frame.

>and then load correctly after a page refresh.

>Is there a recommended amount of email to be held in the inbox? (I can
>run an archiving script to cleanup everyones inboxes moving old mail to
>archive folders)

>or are there some settings I can tweak to make squirrelmail load faster
>and without errors after logging.

>Again this slowness only occurs after the initial login. After
>squirremail has loaded the inbox it works well.

Look in the config/config.php and search for plugins, and see if you
have one defined for filters.  If you do, disable the filters plugin
(put // at the beginning of the line) and see if you get an
improvement.

--
Jonathan Angliss
<jon@...>


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Re: [Fwd: squirrel mail sucks]

by jenny-31 :: Rate this Message:

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Thanks, Marc! Jawed and I worked things out regarding the comment.
You're right. From the email responses, SquirrelMail seems like a pretty
tight program with talented group of people behind it... just my version
is VERY limited & restricted. It's very frustrating! ROAR!!! Anyway, I'll
try to follow what Frederik has suggested to resolve my situation.
Regards!

>
> On Jun 11, 2009, at 2:57 AM, jenny@... wrote:
>
>> You are also an IDIOT!
>
> The more you speak without knowing what you're talking about, the more
> this statement reflects on you.
>
>> Great show of service, Jawed!
>
> You expected him, or anyone on this list, to provide service?
>
>> Didn't u know customers are always right?
>
> I think you're confused. The Squirrelmail Project has no customers and
> doesn't provide 'service' to anyone, and I really mean _anyone_ at
> all. While the analogy may be complex for you, your conversation on
> this list is like this - You make fantastic home-made cookies and give
> away the recipe for free online. Someone takes your recipe, uses
> arsenic instead of sugar, makes them too small, burns them and makes
> someone sick. That sick person complains loudly and publicly that your
> cookies suck  that it's your fault they're sick and you had better
> make it right. You say that you didn't make the cookies, don't know
> who did and that baker did it wrong, so go complain to the baker. Your
> friends and neighbors also send their personal commentary to the sick
> person about how silly they are for complaining to the recipe
> creator... The sick person now says that your neighbor should have
> provided better support for your recipe and that sick people are
> always right.
>
> Try to understand that analogy and you'll understand why you're
> getting the reaction you are.
>
>> Squirrel Mail sucks even MORE now because of you.
>
> Personally, I think it's fantastic. Presumably the e-mail program
> you've written in your spare time and given away for free for anyone
> to install and use is fantastically better. Can we see it and use it?
> I'm sure it's the greatest.
>
> --
> Marc
>
>



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Re: [Fwd: squirrel mail sucks]

by jenny-31 :: Rate this Message:

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Thanks, Roland. Understand. Everyone has been quite helpful. I apologize
for the unkind comments under frustration. I do lack full understanding of
what Squirrel Mail does. I need to start attacking our administrator.
(hehe j/k) Appreciate the pointer. Regards.

> Dear Jenny,
>
> jenny@... schrieb:
>> You are also an IDIOT!
>> Great show of service, Jawed!
>> Didn't u know customers are always right?
>>
>> Squirrel Mail sucks even MORE now because of you.
>>
>> The administrator explanation I can understand. I don't have a strong
>> administrator that can help with my email interface problems - that's
>> it.
>> But your comment is absolutely outrageous!
>>
>> Thanks a lot! You've got GRRREAT class~ Two thumbs up for you.
>
> let's not forget this is NOT a support email address for squirrelmail,
> this is a mailing list for squirrelmail users and fortunately some
> developers are also listening and responding. And all you get is FREE
> support, so nobody here is a 'costumer'.
> To my experience you may get help with your problems here if you kindly
> ASK for it. Just throwing in something without further explanation is not
> any kind of asking.
> So if you want to get some help here, EXPLAIN what is going wrong and ASK
> what can be done. Give the list some facts like version of your used
> software. If you're not willing to do so, just leave this list and look
> for another (preferably non free) software. There you may get support if
> you pay for it, even if you're asking in this rude manner...
>
> Roland.
>
> ----
> Roland Fritz
>
>
>



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Re: Squirrel Mail issues with large inboxes

by Piet Slaghekke-2 :: Rate this Message:

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Wm Mussatto wrote:
On Thu, June 11, 2009 14:05, Piet Slaghekke wrote:
  
Thanks everyone for your responses.    I do not have any filtering
configured.

Also I have followed all the optimizations in the documentation.    When
I have a users with a new mailbox everything loads very fast, it seems
to only occur with users who have many folders and large inboxes.    <--
I forgot to mention the part about having many folders.

Does squirrelmail scan all folders before it loads?

    
Yes, do you have "Enable Unread Message Notification" set to true under
Options - Folder Preferences.  If that's the case then it will have to
review each one to determine how many unread messages there are.

BTW, is anything else running on the box that would keep the disk busy?

------
William R. Mussatto
Systems Engineer
http://www.csz.com
909-920-9154

  
Yes I have
"Enable Unread Message Notification" set to true  will change this setting to see if it helps. 

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