Chris, thanks for forwarding. I'm cc'ing the gallery-devel mailing list
where perhaps some kind soul will help Bob.
Bob, our dev team is heads down focused on Gallery 3. If you jump into
irc and ask, you may get some help, but forums are pretty much the only
line of support if you want help.
I'm sure what you're asking for is simple. But there is an endless
stream of people with "just one quick question". I don't have clients
who pay me to work on this stuff-- quite the opposite: I have a lot of
other demands on my time. But since I do this for free I get to choose
where I spend my time and in this particular case I (and most of the
other devs) have drawn the line at G2 and are no longer focusing any
energy on it. This allows us to focus energy on making G3 the best
product we can. I have specifically asked Chris to redirect people to
the support channels where users can help each other.
In general, I probably wouldn't even reply to this except that every
once in a while it bears repeating that we get to choose our own
destiny. Those who benefit from our work don't have a claim on our
time. If you're civil and work with us and (more importantly) seek to
help yourself, you'll get help. There's documentation, there's IRC,
there's forums, there's this development mailing list. Chris is
actively trying to give you tools to help yourself and you're berating
him for not doing more? Where's the equity there?
-Bharat
Chris Kelly wrote:
> dam. dont know how to respond at this point. You want in?
>
> -------- Original Message --------
> Subject: Re: customizing ecards
> Date: Thu, 25 Jun 2009 11:07:07 -0700
> From: Bob Malecki <
bob@...>
> To: Chris Kelly <
ckdake@...>
> References: <
E1MIPkw-0005Gh-I6@...>
> <
20090625150833.A21DA6B40D6@...>
> <
4A439353.3040201@...>
> <
20090625153100.118BB90208@...>
> <
4A439883.4000807@...>
> <
20090625154859.2FF0A90208@...>
> <
4A439D2B.1010707@...>
> <
20090625165816.5B5DD90208@...>
> <
4A43BBBA.8060006@...>
>
>
>
> Wow, all of this time you've spent telling me where to find
> extra help,
> and you could have just asked a developer to post a solution
> to the
> forums. Oh well, I'll just live without the feature and
> advise my client
> accordingly.
>
> Bob
>
> At 11:02 AM 6/25/2009, you wrote:
>> the web based IRC client does seem to be down, but that is
>> not a service that we manage. (It's a guy in Hungary that we
>> haven't seen in a while)
>>
>> The actual IRC links are fine here when used in an IRC
>> client. I use Pidgin, some people use X-Chat and in the IRC
>> paragraph there is a link to a lot of clients:
>>
>>
http://en.wikipedia.org/wiki/List_of_IRC_clients>>
>> Bob Malecki wrote:
>>> IRC links are broken
>>>
>>> At 08:52 AM 6/25/2009, you wrote:
>>>> I have a full time job and pitch in what I can to Gallery in
>>>> my free time and am not paid to do so. All of the very small
>>>> number of active developers are busy using their free time
>>>> to work on Gallery 3 for which they receive no compensation,
>>>> so things are going to get answered in the forums when
>>>> people have time.
>>>>
>>>> If you'd like immediate help, someone may be able to help
>>>> you on IRC per the instructions on
>>>>
>>>>
http://gallery.menalto.com/support>>>>
>>>> -Chris
>>>>
>>>> Bob Malecki wrote:
>>>>> Gosh, don't have the time? Could you find someone with the technical
>>>>> ability who CAN post a solution? This is not rocket science, I
>> just need
>>>>> a bit of guidance on what code to add to the template.
>>>>>
>>>>> Thanks
>>>>>
>>>>> At 08:32 AM 6/25/2009, you wrote:
>>>>>> I'm the project manager for Gallery and don't have the time
>>>>>> or technical ability to post the answer for you. If nobody
>>>>>> has responded, you are welcome to pursue one of the other
>>>>>> options on:
>>>>>>
>>>>>>
http://gallery.menalto.com/support>>>>>>
>>>>>> -Chris
>>>>>>
>>>>>> Bob Malecki wrote:
>>>>>>> I posted to the forum last week. No one has replied. Can you
>>>> please post
>>>>>>> the solution there so that others can benefit as well as myself?
>>>>>>>
>>>>>>>
http://gallery.menalto.com/node/88530>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> Bob
>>>>>>>
>>>>>>> At 08:10 AM 6/25/2009, you wrote:
>>>>>>>> Due to the number of support requests that we receive, we
>>>>>>>> are unable to respond to them via email but you should have
>>>>>>>> very good luck posting any questions you have to the forums
>>>>>>>> on our website at
http://gallery.menalto.com/forum .
>>>>>>>> Someone usually responds fairly quickly and they should be
>>>>>>>> able to take care of any questions that you have. Thanks for
>>>>>>>> using Gallery and Good Luck!
>>>>>>>>
>>>>>>>> -Chris
>>>>>>>> Gallery Project Manager
>>>>>>>>
>>>>>>>> Bob Malecki wrote:
>>>>>>>>> We've set up an ecard gallery with version 2.3 at
>>>>>>>>>
http://www.suzannesart.com/ecards/main.php and I'd like to be
>>>> able to
>>>>>>>>> include the description text from any image in the ecard
>> sent for
>>>>>> that
>>>>>>>>> image. I'm fairly familiar with the template system, but cannot
>>>>>> figure
>>>>>>>>> out how to pull the text and include it in the ecard email
>>>>>> template. Can
>>>>>>>>> someone please provide some guidance?
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>> Bob
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "All problems contain the seed of Opportunity" -- Deepak Chopra
>>>>>>>>>
>> ------------------------------------------------------------------------
>>>>>>>>> * Interactive Villages LLC <
>>>>
http://www.interactivevillages.com>> <
http://www.interactivevillages.com/> <
>>
http://www.interactivevillages.com/>
>>>>>> <
http://www.interactivevillages.com/>
>>>>>>>> <
http://www.interactivevillages.com/>>
>>>>>>>>> *Website development and programming
>>>>>>>>> *Kingston, Washington, USA
>>>>>>>>> 360.850.1251*
>>>>>>>>>
>>>>>>>
>>>>>>> "All problems contain the seed of Opportunity" -- Deepak Chopra
>>>>>>>
>> ------------------------------------------------------------------------
>>>>>>> * Interactive Villages LLC <
>>
http://www.interactivevillages.com <
http://www.interactivevillages.com/>
>>>> <
http://www.interactivevillages.com/>
>>>>>> <
http://www.interactivevillages.com/>>
>>>>>>> *Website development and programming
>>>>>>> *Kingston, Washington, USA
>>>>>>> 360.850.1251*
>>>>>>>
>>>>>
>>>>> "All problems contain the seed of Opportunity" -- Deepak Chopra
>>>>>
>> ------------------------------------------------------------------------
>>>>> * Interactive Villages LLC <
http://www.interactivevillages.com>> <
http://www.interactivevillages.com/>
>>>> <
http://www.interactivevillages.com/>>
>>>>> *Website development and programming
>>>>> *Kingston, Washington, USA
>>>>> 360.850.1251*
>>>>>
>>>
>>> "All problems contain the seed of Opportunity" -- Deepak Chopra
>>> ------------------------------------------------------------------------
>>> * Interactive Villages LLC <
http://www.interactivevillages.com>> <
http://www.interactivevillages.com/>>
>>> *Website development and programming
>>> *Kingston, Washington, USA
>>> 360.850.1251*
>>>
>
>
> "All problems contain the seed of Opportunity" -- Deepak Chopra
> ------------------------------------------------------------------------
> * Interactive Villages LLC <
http://www.interactivevillages.com>
> *Website development and programming
> *Kingston, Washington, USA
> 360.850.1251*
>
>
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