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Re: [OT] Automated Telephony Vendors

by Steve Piercy :: Rate this Message:

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Also I'm not clear on the process.  Let's say my web application schedules appointments, and it is in a shared hosting environment.  How would that web application actually place the queued calls?  I mean, the web server does not have VOIP service, so is there some kind of black magic?

--steve


On Sunday, July 5, 2009, Web@... (Steve Piercy - Web Site Builder) pronounced:

>That looks very interesting.  What do you use for your business telephone service?  
>I assume that is the missing link between queueing calls and delivering them to
>actual recipients' telephone numbers, yes?
>
>--steve
>
>
>On Sunday, July 5, 2009, marc.pope@... (Marc Pope) pronounced:
>
>>You can do this with Asterisk. I am not an expert, but I do use the  
>>software for my business telephone service. This isn't a service, it's  
>>all software that does it for you.
>>
>>Here's something that is used often with Asterisk / Trixbox:
>>
>>http://nerdvittles.com/index.php?p=113
>>
>>-marc
>>
>>
>>
>>
>>On Jul 5, 2009, at 8:19 PM, Steve Piercy - Web Site Builder wrote:
>>
>>> Howdy,
>>>
>>> I'm looking for vendors that provide either a hosted service or  
>>> software that runs on CentOS 5 that makes automated outbound  
>>> telephone calls as an alerting service.  If it is a hosted service,  
>>> then it must have an API which accepts:
>>>
>>> * an audio file (or text message that can be converted to an audio  
>>> file)
>>> * thousands of telephone numbers
>>> * land, cell or VOIP numbers
>>> * "Press (a number) to repeat this message."  (I think called IVR.)
>>> * request confirmation from call recipient
>>> * status of call (queued, called, in progress, answering machine,  
>>> human answered)
>>>
>>> It's the kind of stuff that doctors, dentists, libraries (your  
>>> reserved book is ready for pickup), etc., do.
>>>
>>> Here's one vendor I am checking out:
>>> http://www.voicent.com/devnet/
>>>
>>> --steve
>>>
>>> -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
>>> Steve Piercy               Web Site Builder               Soquel, CA
>>> <web@...>                  <http://www.StevePiercy.com/>
>>>
>>> --
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>>>
>>
>>
>>--
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>>
>
>-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
>Steve Piercy               Web Site Builder               Soquel, CA
><web@...>                  <http://www.StevePiercy.com/>

-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
Steve Piercy               Web Site Builder               Soquel, CA
<web@...>                  <http://www.StevePiercy.com/>

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