Hi Karen,
Have your database administrator go into the DotNet Settings and click on the Unlock Database. This will force the unlock.
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TMTUG@..., "kthoman2005" <kthoman2005@...> wrote:
>
> Before I start my question, please understand that I have been using Troopmaster/Packmaster since 1994, DotNet since maybe 2004. I printed out the User Guide the day I started using Troopmaster ME.
>
> I also try and search the Yahoo group postings before posting a question. Right now that function is not working for the group as Yahoo is migrating to a new method for searching posts.
>
> Now for my question -
> For the first time since using Troopmaster, we now have a locked database. Seems that someone was running a report and their computer hung. After waiting a looong time for the report to finish, the user forced Troopmaster to quit and now the database is locked.
>
> We just updated to the latest version 4.01d about 2 weeks ago.
>
> Any advise on unlocking the database would be very appreciated.
>
> Thanks,
> Karen
>