Nikolai Prokoschenko wrote:
> Dear MusicBrainz users,
>
> as you know, there is an ongoing effort to reorganize and simplify user
> support at MusicBrainz. One of the usual suspects are mailing lists as
> opposed to forums -- many users are confused as to where
> they should ask for help. It has been noted that only one of the mailing
> lists has any relevance for the users (this one), all the others are
> relevant either for developers or customers.
>
> A proposal has been made about moving all user-relevant discussion to
> the forums at
http://forums.musicbrainz.org. However, nobody wished to
> close this mailing list without hearing what its inhabitants think of
> this idea first, so here it comes:
>
> 1. What do you think in general of putting user support at one place at
> forums and shutting down musicbrainz-users mailing list?
>
I have no real objections against closing down the mailing list though
there are two things that came to mind:
- Is there a solid group of people with sufficient in-depth knowledge of
MB replying to users on a regular base? I.e. do people get sufficient
help at this stage?
- Are there people willing to monitor and/or deal with the interesting
issues and requests for enhancement which should be passed to the dev's?
I.e. is there a way to prevent important bugs from being ignored by the
people who can/should fix them?
> 2. Do you see any technical or usability reasons against using the
> forums?
>
Not really, go for it.
Age
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