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Re: Printing PDF's randomly outputs junk characters
by Jeff Buhrt
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Steve,
What you described sounds like a problem I am tracking also. For me it
isn't really 'random' text. It too one of our support people a while to
find out it is really Rot1'd.
See the iText email:
[iText-questions] Re: PDF printing from Reader is randomly ROT1'ing the
printed page(s)
And specifically:
Re: [iText-questions] Problems with text added to PDF when opened from
Adobe Reade 7.0
Do you see: BJSQMBOF instead of AIRPLANE? [Rot1 (like the old ROT13)...
thus all text is shifted up by one ASCII character, also a space would
become a '!'] [If you don't see Rot1, is it possible you have another
rotation?]
Is it only when printing or on the screen?
If it is when printing, from inside the same Reader 7.0, if you reprint
it is fine? [Worst case requiring up to 2 reprints, then fine?]
I don't have a repeatable case yet. I have had multiple customer reports
though. In my case it only occurs when printing to printers that use
Postscript in the Microsoft print driver. I don't have an answer yet
though. I need a more repeatable testcase.
I met a person from Adobe, who is thinking it might be a Postscript
driver issue in 7.0. I don't have a solid repeatable testcase but if we
could get one I know who to contact.
Ping me if this matches what you see.
-Jeff
Jeff Buhrt
Achievement Focused Technology, Inc.
buhrt@...
317-513-3238
Steve Vanspall wrote:
> Hi there,
>
> I am not sure if this is an Acrobat or Itext issue.
>
> I have read a feew people have had this problem and not many replies
> have come in.
>
> Basically I have a system that creates PDF's that the user can choose
> to print if they want.
>
> Usually everything runs smoothly, the PDF's diplay properly and print
> properly.
>
> randomnly, it seems, a PDF will display properly but print with junk
> characters. So it doesn't come out correctly.
>
> Now I create and close the documents correctly before makig them
> available for download through my servlet. I do not embed any fonts
> and would like to avoid it as Arial is ~300KB in size. I don't really
> get the embed font thing, so correct me if my size estimation is
> wrong, I was going with the size of the Arial TTF file.
>
> As I now all the end users are using windows, I figured Arial was
> common enough to not have to embed.
>
> All of the users are opening the acrobat file from Outlook Express. I
> am not sure if that has an effect. So they open an attachment from the
> email, and that then opens Acrobat.
>
> The only reason I mention that is that somebody else metione dthat
> they thought it was only happening whn coming out of Outlook Express,
> but still only happening randomly. If anyone can confirm that it would
> be appreciated.
>
> HAs anyone else had this problem, anyone found a solution???
>
> Regards
>
> Steve
>
>
>
>
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>
-------------------------------------------------------
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What you described sounds like a problem I am tracking also. For me it
isn't really 'random' text. It too one of our support people a while to
find out it is really Rot1'd.
See the iText email:
[iText-questions] Re: PDF printing from Reader is randomly ROT1'ing the
printed page(s)
And specifically:
Re: [iText-questions] Problems with text added to PDF when opened from
Adobe Reade 7.0
Do you see: BJSQMBOF instead of AIRPLANE? [Rot1 (like the old ROT13)...
thus all text is shifted up by one ASCII character, also a space would
become a '!'] [If you don't see Rot1, is it possible you have another
rotation?]
Is it only when printing or on the screen?
If it is when printing, from inside the same Reader 7.0, if you reprint
it is fine? [Worst case requiring up to 2 reprints, then fine?]
I don't have a repeatable case yet. I have had multiple customer reports
though. In my case it only occurs when printing to printers that use
Postscript in the Microsoft print driver. I don't have an answer yet
though. I need a more repeatable testcase.
I met a person from Adobe, who is thinking it might be a Postscript
driver issue in 7.0. I don't have a solid repeatable testcase but if we
could get one I know who to contact.
Ping me if this matches what you see.
-Jeff
Jeff Buhrt
Achievement Focused Technology, Inc.
buhrt@...
317-513-3238
Steve Vanspall wrote:
> Hi there,
>
> I am not sure if this is an Acrobat or Itext issue.
>
> I have read a feew people have had this problem and not many replies
> have come in.
>
> Basically I have a system that creates PDF's that the user can choose
> to print if they want.
>
> Usually everything runs smoothly, the PDF's diplay properly and print
> properly.
>
> randomnly, it seems, a PDF will display properly but print with junk
> characters. So it doesn't come out correctly.
>
> Now I create and close the documents correctly before makig them
> available for download through my servlet. I do not embed any fonts
> and would like to avoid it as Arial is ~300KB in size. I don't really
> get the embed font thing, so correct me if my size estimation is
> wrong, I was going with the size of the Arial TTF file.
>
> As I now all the end users are using windows, I figured Arial was
> common enough to not have to embed.
>
> All of the users are opening the acrobat file from Outlook Express. I
> am not sure if that has an effect. So they open an attachment from the
> email, and that then opens Acrobat.
>
> The only reason I mention that is that somebody else metione dthat
> they thought it was only happening whn coming out of Outlook Express,
> but still only happening randomly. If anyone can confirm that it would
> be appreciated.
>
> HAs anyone else had this problem, anyone found a solution???
>
> Regards
>
> Steve
>
>
>
>
> -------------------------------------------------------
> This SF.net email is sponsored by: Splunk Inc. Do you grep through log
> files
> for problems? Stop! Download the new AJAX search engine that makes
> searching your log files as easy as surfing the web. DOWNLOAD SPLUNK!
> http://ads.osdn.com/?ad_id=7637&alloc_id=16865&op=click
> _______________________________________________
> iText-questions mailing list
> iText-questions@...
> https://lists.sourceforge.net/lists/listinfo/itext-questions
>
-------------------------------------------------------
This SF.net email is sponsored by: Splunk Inc. Do you grep through log files
for problems? Stop! Download the new AJAX search engine that makes
searching your log files as easy as surfing the web. DOWNLOAD SPLUNK!
http://sel.as-us.falkag.net/sel?cmd=lnk&kid=103432&bid=230486&dat=121642
_______________________________________________
iText-questions mailing list
iText-questions@...
https://lists.sourceforge.net/lists/listinfo/itext-questions
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