Re: Printing PDF's randomly outputs junk characters

> Steve,
>
> What you described sounds like a problem I am tracking also. For me it
> isn't really 'random' text. It too one of our support people a while
> to find out it is really Rot1'd.
>
> See the iText email:
> [iText-questions] Re: PDF printing from Reader is randomly ROT1'ing
> the printed page(s)
> And specifically:
> Re: [iText-questions] Problems with text added to PDF when opened from
> Adobe Reade 7.0
>
> Do you see: BJSQMBOF instead of AIRPLANE? [Rot1 (like the old
> ROT13)... thus all text is shifted up by one ASCII character, also a
> space would become a '!'] [If you don't see Rot1, is it possible you
> have another rotation?]
> Is it only when printing or on the screen?
> If it is when printing, from inside the same Reader 7.0, if you
> reprint it is fine? [Worst case requiring up to 2 reprints, then fine?]
>
> I don't have a repeatable case yet. I have had multiple customer
> reports though. In my case it only occurs when printing to printers
> that use Postscript in the Microsoft print driver. I don't have an
> answer yet though. I need a more repeatable testcase.
>
> I met a person from Adobe, who is thinking it might be a Postscript
> driver issue in 7.0. I don't have a solid repeatable testcase but if
> we could get one I know who to contact.
>
> Ping me if this matches what you see.
>
> -Jeff
>
> Jeff Buhrt
> Achievement Focused Technology, Inc.
> buhrt@...
> 317-513-3238
>
> Steve Vanspall wrote:
>
>> Hi there,
>>
>> I am not sure if this is an Acrobat or Itext issue.
>>
>> I have read a feew people have had this problem and not many replies
>> have come in.
>>
>> Basically I have a system that creates PDF's that the user can choose
>> to print if they want.
>>
>> Usually everything runs smoothly, the PDF's diplay properly and print
>> properly.
>>
>> randomnly, it seems, a PDF will display properly but print with junk
>> characters. So it doesn't come out correctly.
>>
>> Now I create and close the documents correctly before makig them
>> available for download through my servlet. I do not embed any fonts
>> and would like to avoid it as Arial is ~300KB in size. I don't really
>> get the embed font thing, so correct me if my size estimation is
>> wrong, I was going with the size of the Arial TTF file.
>>
>> As I now all the end users are using windows, I figured Arial was
>> common enough to not have to embed.
>>
>> All of the users are opening the acrobat file from Outlook Express. I
>> am not sure if that has an effect. So they open an attachment from
>> the email, and that then opens Acrobat.
>>
>> The only reason I mention that is that somebody else metione dthat
>> they thought it was only happening whn coming out of Outlook Express,
>> but still only happening randomly. If anyone can confirm that it
>> would be appreciated.
>>
>> HAs anyone else had this problem, anyone found a solution???
>>
>> Regards
>>
>> Steve
>>
>>
>>
>>
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