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Re: Query regarding custom workflow

by Heather Tinkham :: Rate this Message:

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If I understand what you are asking, it looks like your problem is in the last line of your table, where you allow the Default user to change the status from Closed to Open.

Your field level permission is set to M (Mandatory) for the Fix Version field. If you want them to be able to change it, but not be required to, it should be O (Optional).

If you don't want it changed at all when going from Closed to Open, it should be R (Read only).

This says that your Tester is not allowed to change the status once it is Closed. Is that what you want?

Hope this helps-
Heather

Heather E.C. Tinkham
Senior IT Consultant
Object Partners, Inc.


On Mon, Apr 20, 2009 at 11:11 PM, Imran M Yousuf <imyousuf@...> wrote:
Hi,

I am a user of JTrac and I seem to like it :), but I am stuck with a
workflow situation and am wondering how to go about solving it. I have
added the work-flow in he attachment. Now when designing this
work-flow what I had in mind is that, when state is changed from Open
to Closed, the Fix Version have to be mentioned. But what I can see in
practice is - Once the state is in closed if then I want to change the
state it asks me to mention the Fix Version; its exactly the opposite
to what I wanted :(. Can some please suggest me how I can achieve what
I want achieve?

Best regards,

--
Imran M Yousuf
Entrepreneur & Software Engineer
Smart IT Engineering
Dhaka, Bangladesh
Email: imran@...
Blog: http://imyousuf-tech.blogs.smartitengineering.com/
Mobile: +880-1711402557

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------------------------------------------------------------------------------
Stay on top of everything new and different, both inside and
around Java (TM) technology - register by April 22, and save
$200 on the JavaOne (SM) conference, June 2-5, 2009, San Francisco.
300 plus technical and hands-on sessions. Register today.
Use priority code J9JMT32. http://p.sf.net/sfu/p
_______________________________________________
j-trac-users mailing list
j-trac-users@...
https://lists.sourceforge.net/lists/listinfo/j-trac-users

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