Thanks, I ran : # ./rt-email-dashboards --dryrun --all and it returned the Dashboards that users have subscribed to. This is good as this is what I would expect.
When I set a subscription for my userid within RT I see it in the log in [debug] mode, and it says it sent it out, but, I don't get an email.
[Thu Apr 12 14:02:58 2012] [debug]: Generating dashboard "Scott's NOT Resolved" for user "myuserid@mycompany.com": (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:226)
[Thu Apr 12 14:02:59 2012] [debug]: Mailing dashboard "Scott's NOT Resolved" to user myuserid@mycompany.com <myuserid@mycompany.com> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:348)
[Thu Apr 12 14:02:59 2012] [debug]: Done sending dashboard to myuserid@mycompany.com <myuserid@mycompany.com> (/apps/rt-4.0.5/sbin/../lib/RT/Dashboard/Mailer.pm:359)
On the command line I run : mailx -v -s "TEST" myuserid@mycompany.com < /dev/null and I get the test email.
Any ideas ?
Thanks,
Scott
Kevin Falcone-2 wrote:
On Thu, Apr 12, 2012 at 01:37:39PM -0700, UnixMan wrote:
> Kevin Falcone-2 wrote:
> >
> > On Wed, Apr 11, 2012 at 02:58:21PM -0700, UnixMan wrote:
> >> Ever since we upgraded from RT 3.8.8 to RT 4.0.5 our dashboard cron
> >> hasn't
> >> been sending out emails. I checked the logs but nothing to note there
> >> other
> >> than it says it emailed them out.
> >>
> >> I ran a test email on the command line and the mail went through, NTF.
> >
> > If you read the documentation for the dashboard mailer, there are two
> > flags you can use for debugging.
> I've looked and looked, I must not be looking in the right place but if you
> could direct me to the place where I can find the flags it would be most
> appreciated. I even bought the RT book but couldn't find it there either.
/opt/rt4/sbin/rt-email-dashboards --help
--help or running perldoc on an RT command should generally result in
up-to-date documentation.
-kevin
