« Return to Thread: Making "Time Spent" Mandatory on Resolve screen - Arghh HELP PLEASE!!!

Re: Re: Making "Time Spent" Mandatory on Resolve screen - Arghh HELP PLEASE!!!

by martin sweitzer :: Rate this Message:

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On Thu, Jul 31, 2008 at 3:28 AM,  <forums@...> wrote:

> OK OK OK OK...
>
> I've found a workaround for the meantime - I can Add a "Condition" to the Workflow to hide the Resolve option (in the left menu) unless Time Spent is filled out. This is how to do it:
>
> 1. Click on Workflows under Global Settings (in Admin)
> 2. Click on the steps of the Workflow
> 3. Click on the Resolve transition
> 4. Click Add to add a Condition with the following criteria:
>        - Add Condition To Transition: Select "Value field"
>        - Add Parameters To Condition: Field = Time Spent, Condition= "!=", Value = "" (empty), Comparison Type=String
>        - Then click Add
> 5. Once you've added a condition it should be listed under Conditions as "The field Time Spent will have to be not equal to value NULL. Compared like String ."
> 6. See documentation for more info on Conditions: http://www.atlassian.com/software/jira/docs/latest/workflow.html#conditions
>
>
> ...SO, only once the user has entered the Time Spent will she be able to Resolve the card.
>
> That's it, job done - NO complex solution required!
>
> THANKS for all your help... :-)


So this works great except the poor user has no idea why the "Resolve
Issue" link is no longer there.  :-(
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 « Return to Thread: Making "Time Spent" Mandatory on Resolve screen - Arghh HELP PLEASE!!!