Thanks for that articulation, Richard. It seems to me that you're on
the right track. One thing you may be missing, though, is context.
A good user experience is optimized for the context in which it will
be used. Like building a mobile app that takes advantage of the
user's roving physical location, designing security features for an
ATM in a public space, or even making lightweight web pages for users
in developing countries. What we design is not used in a vacuum, and
an otherwise great product will fail if context isn't considered.
Hope that helps.
Cheers,
-d
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