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Re: quickbooks update errors

by compdoc :: Rate this Message:

I keep it disabled too. In fact, I keep all of the antivirus features disabled,
because of various problems that arise.

-----Original Message-----
From: efw-user-bounces@...
[mailto:efw-user-bounces@...] On Behalf Of wharfratjoe
Sent: Wednesday, October 17, 2007 3:44 PM
To: efw-user@...
Subject: Re: [Efw-user] quickbooks update errors

I found the workaround for this. I had to disable the HTTP: Antivirus and
Quickbooks is now able to updating. I also tried to white list the domains
within the HTTP: Antivirus following the KB article
(http://kb.endian.com/entry/42/ ) and still no go.

Funny thing is that my wife was complaining the abc.com and nbc.com online
tv shows was not working and sure enough once the HTTP: Antivirus was
disabled these started to work as well.

Should this also be added to a bug report?

wharfratjoe wrote:

>
> We are running into issues where Quickbooks will not update gives us an
> the error message that something is wrong with the digital signature.
>
> We are running the Web Proxy in transparent mode. If we disable the web
> proxy then the QuickBooks updates download with no problems. We also
> whitelisted the following sites for QuickBooks:
>
> quickbooks.com
> intuit.com
>
> If anyone has a fix for this please post.
>
> Thanks in advance!
>

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