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Request Tracker - User

Search Results Display

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	Search Results Display by Waller, Bradley :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Some parts of this message have been removed. Learn more about Nabble's security policy. I have been looking all over the net and can’t find an answer. Here is what my problem is: When I do a search I want the results to include the Requestors Address1 field, but cannot figure out how to make it display. I figured out how to make custom fields display, but not Requestor.Address1. Any help would be greatly appreciated. Thank you, Brad Waller _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales@... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
	Re: Search Results Display by Kenneth Marshall-3 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message On Tue, Nov 10, 2009 at 02:05:40PM -0500, Waller, Bradley wrote: > I have been looking all over the net and can't find an answer. Here is > what my problem is: When I do a search I want the results to include > the Requestors Address1 field, but cannot figure out how to make it > display. I figured out how to make custom fields display, but not > Requestor.Address1. Any help would be greatly appreciated. > > > > Thank you, > > > > > > Brad Waller > One idea: You can populate a CF on creation that you can then display in a search. Ken _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales@... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
	Re: Search Results Display by Jerrad Pierce-3 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message On Tue, Nov 10, 2009 at 14:05, Waller, Bradley <b-waller@...> wrote: > I have been looking all over the net and can’t find an answer. Here is what > my problem is: When I do a search I want the results to include the > Requestors Address1 field, but cannot figure out how to make it display. I > figured out how to make custom fields display, but not Requestor.Address1. > Any help would be greatly appreciated. Alas, user data is not generally accessible in the system. I believe I recently shared a modification we've made to Results.TSV to include requestor info there. You could adapt and merge that into a custom version of Results.html -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sales@... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com