|

»

Seem to have lost ability to reassign closed issues

View: New views

7 Messages — Rating Filter: Alert me

	Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Hi, in the past we have had the ability to reassign closed issues, which was useful for us when an issue had gone through the workflow correctly but needed to be placed on someone's 'list'. I noticed last week that this function seems to have been lost, unless we make issues wholly editable when closed, by deleting the 'jira.issue.editable false' property, but we just want users to be able to reassign, not edit every field. We could get around this by having an 'assign' transition from the Closed step to the Closed step, but I just don't understand where this function has gone. We're using 3.13.5, having upgraded from 3.12, but I have another instance, 3.13.3, where I can still reassign closed issues. JIRA's documentation, as of 8th October, says 'JIRA's default workflow prevents closed issues from being edited or reassigned. If you wish to loosen this restriction, it can be done by editing the JIRA workflow and removing the jira.issue.editable flag from the Closed step', but this does not mention whether this has always been the case. Does anyone know if this changed in JIRA recently? Or does it seem more likely to be a result of something we've changed internally, e.g. permissions? Thanks. -- Post by Zack - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user
	Re: Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message I would say you've changed something internally. Check for any workflow changes in the change history of the issues on both systems. -- Post by napplebaum - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user
	Re: Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Thanks for the response. I've checked and there are no workflow changes here - but if the workflow was updated would this be recorded in the change history of the issue? Or only if the issues were moved to a new workflow? -- Post by Zack - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user
	Re: Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Neal, do you have the ability to reassign closed issues as a default? I'm confused by the fact that the documentation says this shouldn't be the case, yet for us it was until very recently! -- Post by Zack - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user
	Re: Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message You're probably right - the ability to edit workflows in place may not show up in the Change History - not sure. I can Assign all my closed issues even though I can't edit them. Here are my Operations links for a Closed issue: Operations Assign this issue Clone this issue Comment on this issue Delete this issue Link this issue to another issue Move this issue Watching: You are not watching this issue. Watch it to be notified of changes -- Post by napplebaum - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user
	Re: Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Yep, I used to have the same Operations links, and still do for one JIRA instance but not in the other. -- Post by Zack - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user
	Re: Seem to have lost ability to reassign closed issues by forums-5 :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Maybe you have a customization. Compare the Modified Files on the System Info page on each installation. -- Post by napplebaum - online at: http://forums.atlassian.com/thread.jspa?forumID=46&threadID=38474 _______________________________________________ Jira-user mailing list Jira-user@... To unsubscribe or change your options visit this page: http://lists.atlassian.com/mailman/listinfo/jira-user