Show a Queue's description instead of its name...

Good Morning,

I have been setting up some new queue’s in our RT instance as multiple departments will use this.  I wanted to use names like IT_Helpdesk and HR_Inbound for my queues, but that is a little unfriendly for my users.  I was wonder if there was a way to change which name is displayed when the queue name is displayed, if it can use the description?  I found, http://www.dice.inf.ed.ac.uk/units/user_support/docs/rt/rt-mods.html#QL1, but that seems to be about an older build and not complete.  I am using 4.0.5 on Ubuntu Lucid.  Has anyone done this?  Thanks!

April

PS.  Sorry if this is a duplicate, I didn’t get the message through the list so I was concerned I hadn’t sent it correctly.