Sync Terminated Abnormally

[Simon Brereton]

Hi

I need help debugging an sync issue.  My phone is a Sony Ericsson.  The Contacts synced perfectly (148) but the Calendar seemed to fail on 27/43 (mostly birthdays).

The last line in the horde.log is:

Oct 30 20:58:43 HORDE [notice] [horde] Adding client entry to server: already exists with server id 20091030165317.19253dj87xpyyx4w@... [pid 19005 on line 407 of "/usr/share/horde3/lib/SyncML/Backend/Horde.php"]

Without doing a manual check against every single appointment - how can I see which one caused the sync to fail?  The phone just dies with Operation Failed - The Server Answer was invalid.

Also, it would be nice to be able to sync the Bookmarks - the phone supports this DB, but Horde doesn't seem to (yet)..

Finally, on an unrelated issue there is also this in the log every 5 minutes, but I can't find anything on google about it - I don't believe it's related, but if you can point me in the right direction to fix, that would be great.

Oct 30 21:00:01 HORDE [error] [kronolith] Required "horde_base" not specified in VFS configuration. [pid 19373 on line 77 of "/usr/share/horde3/lib/Horde/Scheduler.php"]


Horde is 3.3.5

Address Book (turba)  H3 (2.3.2)     Application is ready.
Calendar Calendar (kronolith) H3 (2.3.2) Application is ready.
Dynamic Mail Dynamic Mail (dimp) H3 (1.1.3) Application is ready.
File Manager File Manager (gollem) H3 (1.1) Application is ready.
Filters Filters (ingo) H3 (1.2.2) Application is ready.
Forwards Forwards (forwards) H3 (3.1) Application is ready.
Horde Horde (horde) 3.3.5 Application is ready.
Mail Mail (imp) H3 (4.3.5) Application is ready.
Notes Notes (mnemo) H3 (2.2.2) Application is ready.
Password Password (passwd) H3 (3.1.1) Application is ready.
Tasks Tasks (nag) H3 (2.3.3) Application is ready.
Tickets Tickets (whups) H3 (1.0) Application is ready.
Vacation Vacation (vacation) H3 (3.1) Application is ready.

Thanks.

SPB






--
sync mailing list - Join the hunt: http://horde.org/bounties/#sync
Frequently Asked Questions: http://horde.org/faq/
To unsubscribe, mail: sync-unsubscribe@...

[Jan Schneider]

Zitat von Simon Brereton <simon.brereton@...>:

> Hi
>
> I need help debugging an sync issue.  My phone is a Sony Ericsson.  
> The Contacts synced perfectly (148) but the Calendar seemed to fail  
> on 27/43 (mostly birthdays).
>
> The last line in the horde.log is:
>
> Oct 30 20:58:43 HORDE [notice] [horde] Adding client entry to  
> server: already exists with server id  
> 20091030165317.19253dj87xpyyx4w@... [pid 19005 on  
> line 407 of "/usr/share/horde3/lib/SyncML/Backend/Horde.php"]

That message is pretty clear. But it wouldn't cause the sychronization  
to fail. It just skips that record.

> Without doing a manual check against every single appointment - how  
> can I see which one caused the sync to fail?

The one with the uid from that log message. You can search for that  
uid in your database table. Though it shouldn't cause the  
synchronization to fail.

> The phone just dies with Operation Failed - The Server Answer was invalid.

Mobile devices are really lame when it comes to useful error messages  
or even debugging problems. All you can do is to check the wiki how to  
report SyncML problems.

> Also, it would be nice to be able to sync the Bookmarks - the phone  
> supports this DB, but Horde doesn't seem to (yet)..

You don't even have a Horde bookmark application installed, where  
should those bookmarks be synched? Beside that, we don't support  
synchronization with our bookmark application yet anyway, see  
http://bugs.horde.org/ticket/7250

> Finally, on an unrelated issue there is also this in the log every 5  
> minutes, but I can't find anything on google about it - I don't  
> believe it's related, but if you can point me in the right direction  
> to fix, that would be great.
>
> Oct 30 21:00:01 HORDE [error] [kronolith] Required "horde_base" not  
> specified in VFS configuration. [pid 19373 on line 77 of  
> "/usr/share/horde3/lib/Horde/Scheduler.php"]

You didn't set up a VFS backend in your Horde configuration, which is  
necessary for the scheduler script.

> Horde is 3.3.5
>
> Address Book (turba)  H3 (2.3.2)     Application is ready.
> Calendar Calendar (kronolith) H3 (2.3.2) Application is ready.
> Dynamic Mail Dynamic Mail (dimp) H3 (1.1.3) Application is ready.
> File Manager File Manager (gollem) H3 (1.1) Application is ready.
> Filters Filters (ingo) H3 (1.2.2) Application is ready.
> Forwards Forwards (forwards) H3 (3.1) Application is ready.
> Horde Horde (horde) 3.3.5 Application is ready.
> Mail Mail (imp) H3 (4.3.5) Application is ready.
> Notes Notes (mnemo) H3 (2.2.2) Application is ready.
> Password Password (passwd) H3 (3.1.1) Application is ready.
> Tasks Tasks (nag) H3 (2.3.3) Application is ready.
> Tickets Tickets (whups) H3 (1.0) Application is ready.
> Vacation Vacation (vacation) H3 (3.1) Application is ready.

Jan.

--
Do you need professional PHP or Horde consulting?
http://horde.org/consulting/

--
sync mailing list - Join the hunt: http://horde.org/bounties/#sync
Frequently Asked Questions: http://horde.org/faq/
To unsubscribe, mail: sync-unsubscribe@...

[Simon Brereton]

> -----Original Message-----
> From: sync-bounces@... [mailto:sync-bounces@...]
> On Behalf Of Jan Schneider


> > Without doing a manual check against every single appointment - how
> > can I see which one caused the sync to fail?
>
> The one with the uid from that log message. You can search for that
> uid in your database table. Though it shouldn't cause the
> synchronization to fail.

I'm still not sure where I'm going...  I found the UID in the horde_sncml_map table - in the syncml_suid column - but with no timestamp.  Actually, then I found this value in Event_uid in kronolith_events..

So, it's a birthday for a contact in my phonebook, but all the other contacts seem to be fine, so what's wrong with this one?  What do you need to help me diagnose this?

 
> > Also, it would be nice to be able to sync the Bookmarks - the phone
> > supports this DB, but Horde doesn't seem to (yet)..
>
> You don't even have a Horde bookmark application installed, where
> should those bookmarks be synched? Beside that, we don't support
> synchronization with our bookmark application yet anyway, see
> http://bugs.horde.org/ticket/7250

I thought I had it installed.  Sorry.  I'll install it today.  Good to see it's on the wishlist though.  Since I'm not using CVS, is there a way to install this?  I don't see a tar.gz to download.
 

> > Finally, on an unrelated issue there is also this in the log every 5
> > minutes, but I can't find anything on google about it - I don't
> > believe it's related, but if you can point me in the right direction
> > to fix, that would be great.
> >
> > Oct 30 21:00:01 HORDE [error] [kronolith] Required "horde_base" not
> > specified in VFS configuration. [pid 19373 on line 77 of
> > "/usr/share/horde3/lib/Horde/Scheduler.php"]
>
> You didn't set up a VFS backend in your Horde configuration, which is
> necessary for the scheduler script.

I thought I'd done that.  Sorry.  After doing that, the message disappears from my logs but logging into dimp causes this error.

Catchable fatal error: Object of class PEAR_Error could not be converted to string in /usr/share/horde3/lib/Horde.php on line 783

I have not been able to troubleshoot this at all.

Simon


--
sync mailing list - Join the hunt: http://horde.org/bounties/#sync
Frequently Asked Questions: http://horde.org/faq/
To unsubscribe, mail: sync-unsubscribe@...

[Jan Schneider]

Zitat von Simon Brereton <simon.brereton@...>:

>> -----Original Message-----
>> From: sync-bounces@... [mailto:sync-bounces@...]
>> On Behalf Of Jan Schneider
>
>
>> > Without doing a manual check against every single appointment - how
>> > can I see which one caused the sync to fail?
>>
>> The one with the uid from that log message. You can search for that
>> uid in your database table. Though it shouldn't cause the
>> synchronization to fail.
>
> I'm still not sure where I'm going...  I found the UID in the  
> horde_sncml_map table - in the syncml_suid column - but with no  
> timestamp.  Actually, then I found this value in Event_uid in  
> kronolith_events..
>
> So, it's a birthday for a contact in my phonebook, but all the other  
> contacts seem to be fine, so what's wrong with this one?  What do  
> you need to help me diagnose this?

A contact birthday in the events table? That's interesting. If your  
phone is really synching its contacts with the remote calendar, then  
it should use different UIDs for synchings with the calendar and the  
address book.
As you already found out, we have a mapping table that maps the UIDs  
on the device with the UIDs in Horde. This is a 1-to-1-mapping. So, if  
the device decides to use the same UID for two different objects  
(which, ironically, no longer makes it a UID), on the object would fail.
If this is really the case, then I consider this device pretty broken.

>> > Also, it would be nice to be able to sync the Bookmarks - the phone
>> > supports this DB, but Horde doesn't seem to (yet)..
>>
>> You don't even have a Horde bookmark application installed, where
>> should those bookmarks be synched? Beside that, we don't support
>> synchronization with our bookmark application yet anyway, see
>> http://bugs.horde.org/ticket/7250
>
> I thought I had it installed.  Sorry.  I'll install it today.  Good  
> to see it's on the wishlist though.  Since I'm not using CVS, is  
> there a way to install this?  I don't see a tar.gz to download.

http://snaps.horde.org/

>> > Finally, on an unrelated issue there is also this in the log every 5
>> > minutes, but I can't find anything on google about it - I don't
>> > believe it's related, but if you can point me in the right direction
>> > to fix, that would be great.
>> >
>> > Oct 30 21:00:01 HORDE [error] [kronolith] Required "horde_base" not
>> > specified in VFS configuration. [pid 19373 on line 77 of
>> > "/usr/share/horde3/lib/Horde/Scheduler.php"]
>>
>> You didn't set up a VFS backend in your Horde configuration, which is
>> necessary for the scheduler script.
>
> I thought I'd done that.  Sorry.  After doing that, the message  
> disappears from my logs but logging into dimp causes this error.
>
> Catchable fatal error: Object of class PEAR_Error could not be  
> converted to string in /usr/share/horde3/lib/Horde.php on line 783
>
> I have not been able to troubleshoot this at all.
>
> Simon
>
>
> --
> sync mailing list - Join the hunt: http://horde.org/bounties/#sync
> Frequently Asked Questions: http://horde.org/faq/
> To unsubscribe, mail: sync-unsubscribe@...
>

Jan.

--
Do you need professional PHP or Horde consulting?
http://horde.org/consulting/

--
sync mailing list - Join the hunt: http://horde.org/bounties/#sync
Frequently Asked Questions: http://horde.org/faq/
To unsubscribe, mail: sync-unsubscribe@...