Hi,
What are good practices to follow for designing Exit Surveys (not in the sense how many questions to ask, but where does the Exit survey appear? I am working on a site aimed at medical professionals (HCP), & the client would like a survey to pop-up when the users leaves certain sections of the website. This would amount to a user seeing a survey pop-up about 6-7 times in a single visit if his path matches the trigger pages. Obviously that sounds like a bad idea. So how have folks on the list addressed the CRM requirements & UX best practices? Any data/ numbers too would be very helpful.
Thanks in advance!
-Anjali
________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list .......
discuss@...
Unsubscribe ................
http://www.ixda.org/unsubscribeList Guidelines ............
http://www.ixda.org/guidelinesList Help ..................
http://www.ixda.org/help
