can't open my email

[Ramy Allam]

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Hello;

when i open Pidgin and log to my email it closed immediately after 10 seconds
and appears in command line

Segmentation fault

could you please help me ?

---

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[Mark Doliner]

On Sat, Jul 4, 2009 at 10:46 AM, Ramy Allam<dnx@...> wrote:
> Hello;
>
> when i open Pidgin and log to my email it closed immediately after 10
> seconds
> and appears in command line
>
> Segmentation fault
>
> could you please help me ?

Hey Ramy.  Please make sure you're using Pidgin 2.5.8.  If that
doesn't fix it, maybe try disabling any 3rd party plugins you may have
installed?  If you're still having problems after that, we have some
instructions at http://developer.pidgin.im/wiki/TipsForBugReports that
you can follow.  Specifically the section "What to do if Pidgin
crashes."

Thanks,
Mark

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[David Woolley (E.L)]

Mark Doliner wrote:

> Hey Ramy.  Please make sure you're using Pidgin 2.5.8.  If that
> doesn't fix it, maybe try disabling any 3rd party plugins you may have
> installed?  If you're still having problems after that, we have some
> instructions at http://developer.pidgin.im/wiki/TipsForBugReports that
> you can follow.  Specifically the section "What to do if Pidgin
> crashes."
>
I got some additional information from him, but by applying general
Linux crash debugging processes, although unfortunately forgot to reply
on list and couldn't get him back on list.

He's using Ubuntu 9.04, although I didn't get specific Pidgin version
information and this is the stack trace, unfortunately from a stripped
binary:

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb7011750 (LWP 10023)]
0xb62c013a in ?? () from /usr/lib/purple-2/libmsn.so
(gdb) bt full
#0  0xb62c013a in ?? () from /usr/lib/purple-2/libmsn.so
No symbol table info available.
#1  0xb62aca3d in msn_cmdproc_process_payload ()
    from /usr/lib/purple-2/libmsn.so
No symbol table info available.
#2  0xb62c59eb in msn_servconn_process_data () from
/usr/lib/purple-2/libmsn.so
No symbol table info available.
#3  0xb62c5ba1 in ?? () from /usr/lib/purple-2/libmsn.so
No symbol table info available.
#4  0x080a8e83 in ?? ()
No symbol table info available.
#5  0xb7862dad in ?? () from /usr/lib/libglib-2.0.so.0
No symbol table info available.
#6  0xb782bb88 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
No symbol table info available.
#7  0xb782f0eb in ?? () from /usr/lib/libglib-2.0.so.0
No symbol table info available.
#8  0xb782f5ba in g_main_loop_run () from /usr/lib/libglib-2.0.so.0
No symbol table info available.
#9  0xb7b1e7d9 in gtk_main () from /usr/lib/libgtk-x11-2.0.so.0
No symbol table info available.
#10 0x080c31da in main ()
No symbol table info available.


--
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.

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