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in support of the proposal regarding twenty percent of W3C time, can I draw your attention to this well reasoned blog on the need for communication between developers and 'Non-technical folk' by Chris Heilmann a well known accessibility advocate from Yahoo?
On 18 Jul 2008, at 11:53, Jonathan Chetwynd wrote:
I would like to propose that Working Group Charters** require participants including staff and members to devote at least twenty percent of their W3C time to enabling people with low literacy to participate in the web. This time should be shared equally between enabling exploring and authoring.
This requirement is in respect of the stated objectives of W3C to enable all people to communicate on the web and in recognition that approximately twenty percent of the population are illiterate.