emergency production help

Hi all I really need some help on an issue ..

We have a fluorine website running fine , configured on all the default configurations on the services-config etc ..

And we have no problem accessing it , directly to its internal IP ,

The problem is , that this server is exposed to the internet , with a different IP and host name ,

And when I try to access it from outside , we get that send failed stuff ..

And I have already tried modifying the configuration with the outside server name , and compile the flex app with it , with no success ..

Please , if anybody has any idea on this issue ,

We really need some advice here (its 2 am  L  )

Thanks ..

Alon

Hi all I really need some help on an issue ..

We have a fluorine website running fine , configured on all the default configurations on the services-config etc ..

And we have no problem accessing it , directly to its internal IP ,

The problem is , that this server is exposed to the internet , with a different IP and host name ,

And when I try to access it from outside , we get that send failed stuff ..

And I have already tried modifying the configuration with the outside server name , and compile the flex app with it , with no success ..

Please , if anybody has any idea on this issue ,

We really need some advice here (its 2 am  L  )

Thanks ..

Alon

Hi zoli ,

Well it doesn't hit the server at all , that’s why I don’t see any log entry for that ,

It is installed on an internal server e.g : 10.10.10.10 , and there is no problem accessing it ,

When I access it from the internet , im really accessing a firewall or loadbalancer , I can see the flex App , but when I try to invoke it ,

I get  a "Send Failed" message sent to the address of the outside access point (as it should be)

BTW , on the console in the project settings I can see the internal address only ..

Please let me know , what do u need from me , (im here all nighe)

Hi Alon,

I assume that you are able to to access the gateway page from the outside (by simply opening it in a browser)?

Then use a sniffer to check what url is the flex app accessing (for example open your site with Firefox using the LiveHTTP headers plug-in) and what response you do get

In case the Flex app does actually hit the server, send me a fluorine.log file (in this case there should be traced what happens when the request is received)

Zoli

From: fluorine-bounces@... [mailto:fluorine-bounces@...] On Behalf Of Alon Agmon
Sent: Wednesday, July 29, 2009 1:45 AM
To: fluorine@...
Subject: [Fluorine] emergency production help

Hi all I really need some help on an issue ..

We have a fluorine website running fine , configured on all the default configurations on the services-config etc ..

And we have no problem accessing it , directly to its internal IP ,

The problem is , that this server is exposed to the internet , with a different IP and host name ,

And when I try to access it from outside , we get that send failed stuff ..

And I have already tried modifying the configuration with the outside server name , and compile the flex app with it , with no success ..

Please , if anybody has any idea on this issue ,

We really need some advice here (its 2 am  L  )

Thanks ..

Alon

OK ,

When accessing the Flex App , and hitting the Send:

I get this exception:

RPC Fault faultString="Send failed" faultCode="Client.Error.MessageSend" faultDetail="Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx'"]

                at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::faultHandler()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\rpc\AbstractInvoker.as:220]

                at mx.rpc::Responder/fault()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\rpc\Responder.as:53]

                at mx.rpc::AsyncRequest/fault()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\rpc\AsyncRequest.as:103]

                at mx.messaging::ChannelSet/faultPendingSends()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\ChannelSet.as:1482]

                at mx.messaging::ChannelSet/channelFaultHandler()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\ChannelSet.as:975]

                at flash.events::EventDispatcher/dispatchEventFunction()

                at flash.events::EventDispatcher/dispatchEvent()

                at mx.messaging::Channel/connectFailed()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\Channel.as:997]

                at mx.messaging.channels::PollingChannel/connectFailed()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\channels\PollingChannel.as:354]

                at mx.messaging.channels::AMFChannel/statusHandler()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\channels\AMFChannel.as:390]

HTTP data on response:

(Status-Line)         HTTP/1.1 409 Conflict

When accessing the console from the web , there is an exception:

mx.rpc::Fault)#0

  errorID = 0

  faultCode = "Client.Error.MessageSend"

  faultDetail = "Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx'"

  faultString = "Send failed"

  message = "faultCode:Client.Error.MessageSend faultString:'Send failed' faultDetail:'Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx''"

  name = "Error"

  rootCause = (mx.messaging.events::ChannelFaultEvent)#1

    bubbles = false

    cancelable = false

    channel = (mx.messaging.channels::AMFChannel)#2

      authenticated = false

      channelSets = (Array)#3

        [0] (mx.messaging::ChannelSet)#4

          authenticated = false

          channelIds = (Array)#5

            [0] "service_browser_amf"

          channels = (Array)#6

            [0] (mx.messaging.channels::AMFChannel)#2

          clustered = false

          connected = false

          currentChannel = (mx.messaging.channels::AMFChannel)#2

          messageAgents = (Array)#7

            [0] (mx.rpc::AsyncRequest)#8

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.FluorineServiceBrowser"

              id = "CC3A5B73-BB71-4C53-EDCE-C3B34B727F8D"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

            [1] (mx.rpc::AsyncRequest)#9

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.ManagementService"

              id = "5C155EEA-2BD3-260F-E03E-C3B34B72FAD7"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

            [2] (mx.rpc::AsyncRequest)#10

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.SqlService"

              id = "43B0D7DE-EEC7-4052-5E79-C3B34B72C3D2"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

            [3] (mx.rpc::AsyncRequest)#11

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.FluorineServiceBrowser"

              id = "987121CD-460F-0772-0D36-C3B34B72B494"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

      connected = false

      connectTimeout = -1

      enableSmallMessages = true

      endpoint = "http://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      failoverURIs = (Array)#12

      id = "service_browser_amf"

      mpiEnabled = false

      netConnection = (flash.net::NetConnection)#13

        client = (mx.messaging.channels::AMFChannel)#2

        connected = false

        objectEncoding = 3

        proxyType = "none"

        uri = "http://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      piggybackingEnabled = false

      polling = false

      pollingEnabled = true

      pollingInterval = 3000

      protocol = "http"

      reconnecting = false

      recordMessageSizes = false

      recordMessageTimes = false

      requestTimeout = -1

      uri = "https://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      url = "https://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      useSmallMessages = false

    channelId = "service_browser_amf"

    connected = false

    currentTarget = (mx.messaging.channels::AMFChannel)#2

    eventPhase = 2

    faultCode = "Channel.Connect.Failed"

    faultDetail = "NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx'"

    faultString = "error"

    reconnecting = false

    rejected = false

    rootCause = (Object)#14

      code = "NetConnection.Call.Failed"

      description = "HTTP: Failed"

      details = "http://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      level = "error"

    target = (mx.messaging.channels::AMFChannel)#2

    type = "channelFault"

Its blocked by some IP machanizm …

I can see it correctly , while it just  gives me 409

Your gateway url gives me

From: fluorine-bounces@... [mailto:fluorine-bounces@...] On Behalf Of Alon Agmon
Sent: Wednesday, July 29, 2009 2:52 AM
To: fluorine@...
Subject: Re: [Fluorine] emergency production help

OK ,

When accessing the Flex App , and hitting the Send:

I get this exception:

RPC Fault faultString="Send failed" faultCode="Client.Error.MessageSend" faultDetail="Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx'"]

                at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::faultHandler()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\rpc\AbstractInvoker.as:220]

                at mx.rpc::Responder/fault()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\rpc\Responder.as:53]

                at mx.rpc::AsyncRequest/fault()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\rpc\AsyncRequest.as:103]

                at mx.messaging::ChannelSet/faultPendingSends()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\ChannelSet.as:1482]

                at mx.messaging::ChannelSet/channelFaultHandler()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\ChannelSet.as:975]

                at flash.events::EventDispatcher/dispatchEventFunction()

                at flash.events::EventDispatcher/dispatchEvent()

                at mx.messaging::Channel/connectFailed()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\Channel.as:997]

                at mx.messaging.channels::PollingChannel/connectFailed()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\channels\PollingChannel.as:354]

                at mx.messaging.channels::AMFChannel/statusHandler()[C:\autobuild\3.2.0\frameworks\projects\rpc\src\mx\messaging\channels\AMFChannel.as:390]

HTTP data on response:

(Status-Line)         HTTP/1.1 409 Conflict

When accessing the console from the web , there is an exception:

mx.rpc::Fault)#0

  errorID = 0

  faultCode = "Client.Error.MessageSend"

  faultDetail = "Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx'"

  faultString = "Send failed"

  message = "faultCode:Client.Error.MessageSend faultString:'Send failed' faultDetail:'Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx''"

  name = "Error"

  rootCause = (mx.messaging.events::ChannelFaultEvent)#1

    bubbles = false

    cancelable = false

    channel = (mx.messaging.channels::AMFChannel)#2

      authenticated = false

      channelSets = (Array)#3

        [0] (mx.messaging::ChannelSet)#4

          authenticated = false

          channelIds = (Array)#5

            [0] "service_browser_amf"

          channels = (Array)#6

            [0] (mx.messaging.channels::AMFChannel)#2

          clustered = false

          connected = false

          currentChannel = (mx.messaging.channels::AMFChannel)#2

          messageAgents = (Array)#7

            [0] (mx.rpc::AsyncRequest)#8

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.FluorineServiceBrowser"

              id = "CC3A5B73-BB71-4C53-EDCE-C3B34B727F8D"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

            [1] (mx.rpc::AsyncRequest)#9

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.ManagementService"

              id = "5C155EEA-2BD3-260F-E03E-C3B34B72FAD7"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

            [2] (mx.rpc::AsyncRequest)#10

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.SqlService"

              id = "43B0D7DE-EEC7-4052-5E79-C3B34B72C3D2"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

            [3] (mx.rpc::AsyncRequest)#11

              authenticated = false

              autoConnect = true

              channelSet = (mx.messaging::ChannelSet)#4

              clientId = (null)

              connected = false

              defaultHeaders = (null)

              destination = "FluorineFx.ServiceBrowser.FluorineServiceBrowser"

              id = "987121CD-460F-0772-0D36-C3B34B72B494"

              reconnectAttempts = 0

              reconnectInterval = 0

              requestTimeout = -1

              subtopic = ""

      connected = false

      connectTimeout = -1

      enableSmallMessages = true

      endpoint = "http://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      failoverURIs = (Array)#12

      id = "service_browser_amf"

      mpiEnabled = false

      netConnection = (flash.net::NetConnection)#13

        client = (mx.messaging.channels::AMFChannel)#2

        connected = false

        objectEncoding = 3

        proxyType = "none"

        uri = "http://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      piggybackingEnabled = false

      polling = false

      pollingEnabled = true

      pollingInterval = 3000

      protocol = "http"

      reconnecting = false

      recordMessageSizes = false

      recordMessageTimes = false

      requestTimeout = -1

      uri = "https://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      url = "https://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      useSmallMessages = false

    channelId = "service_browser_amf"

    connected = false

    currentTarget = (mx.messaging.channels::AMFChannel)#2

    eventPhase = 2

    faultCode = "Channel.Connect.Failed"

    faultDetail = "NetConnection.Call.Failed: HTTP: Failed: url: 'http://webmail.xxx.ac.il/fxServer2/Gateway.aspx'"

    faultString = "error"

    reconnecting = false

    rejected = false

    rootCause = (Object)#14

      code = "NetConnection.Call.Failed"

      description = "HTTP: Failed"

      details = "http://webmail.xxx.ac.il/fxServer2/Gateway.aspx"

      level = "error"

    target = (mx.messaging.channels::AMFChannel)#2

    type = "channelFault"