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enV Touch won't sync up!

by Jerry Nichols :: Rate this Message:

Phone : enV TOUCH (LG VX11000)

Computer OS : Win XP

Cable : USB Data/Charge Cable that came with phone

BitPim : Version 1.0.6

Hi, my name is Jerry, I have been using BitPim for a while with no problems, then I went and got a new phone, the enV touch. I have tried to change the BitPim settings to the VX10000 Voyager, VX9900 enV, VX9700 Dare, and the VX9100 enV 2, to no avail. Each time I have received the same exception message (copied & pasted below). I know there is probably some stupid little thing that I am not doing that is causing this issue, is there someone that can help me out? I saw a couple of people that blew their contact lists off of their phone...oh, to be able to get that far... I emailed in another post already this morning, but forgot to put in a subject, among other things. I would greatly appreciate anything that might help, my email address is yt1300slf@...

Thanks in advance,

Jerry N.

The Exception Message:

BitPim version: 1.0.6-official

An unexpected exception has occurred.

Please see the help for details on what to do.

Traceback (most recent call last):

File "gui.pyo", line 284, in run

File "gui.pyo", line 159, in __call__

File "gui.pyo", line 1913, in getdata

File "phones\com_lgvx8550.pyo", line 141, in getphonebook

File "phones\p_lgvx8550.pyo", line 607, in valid

IndexError: string index out of range

Variables by last 8 frames, innermost last

Frame run in gui.pyo at line 277

resultcb = <gui.Callback instance at 0x0309B288>

res = None

self = <WorkerThread(BitPim helper, started daemon)>

item = (<gui.Request instance at 0x0309BDA0>, <gui.Callback instance at 0x0309B288>)

call = <gui.Request instance at 0x0309BDA0>

ex = IndexError('string index out of range',)

e = IndexError('string index out of range',)

first = 0

Frame __call__ in gui.pyo at line 159

self = <gui.Request instance at 0x0309BDA0>

args = ()

d = Keys []

{}

kwargs = Keys []

{}

Frame getdata in gui.pyo at line 1913

count = 1

i = (<bound method GetPhoneDialog.GetPhoneBookSetting of <guiwidgets.GetPhoneDialog;

self = <WorkerThread(BitPim helper, started daemon)>

req = <guiwidgets.GetPhoneDialog; proxy of <Swig Object of type 'wxDialog *' at 0x2a04

willcall = [(<bound method GetPhoneDialog.GetPhoneBookSetting of <guiwidgets.GetPhoneDialog

results = Keys ['groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index']

{'sync': {'wallpaper': 'OVERWRITE', 'sms': 'MERGE', 'ringtone': 'OVERWRITE', 'ca

sync = Keys ['calendar', 'call_history', 'phonebook', 'ringtone', 'sms', 'wallpaper']

{'wallpaper': 'OVERWRITE', 'sms': 'MERGE', 'ringtone': 'OVERWRITE', 'call_histor

st = 0

todo = [(<bound method WorkerThread.rebootcheck of <WorkerThread(BitPim helper, started

Frame getphonebook in phones\com_lgvx8550.pyo at line 141

pbook = Keys []

{}

_rt_ids = Keys []

{}

_wp_ids = Keys [u'set_as_pic_id_dir/929796167.jpg', u'set_as_pic_id_dir/929806835.jpg', u'set_as_pic_id_dir/929806875.jpg', u'set_as_pic_id_dir/929806903.jpg', u'set_as_pic_id_dir/929806941.jpg', u'set_as_pic_id_dir/929807166.jpg', u'set_as_pic_id_dir/929807230.jpg', u'set_as_pic_id_dir/929807269.jpg', u'set_as_pic_id_dir/929807304.jpg', u'set_as_pic_id_dir/929807351.jpg', u'set_as_pic_id_dir/929807390.jpg', u'set_as_pic_id_dir/929807528.jpg', u'set_as_pic_id_dir/929807558.jpg']

{u'set_as_pic_id_dir/929796167.jpg': None, u'set_as_pic_id_dir/929807351.jpg': N

_speeds = Keys [0, 1, 1000]

{1000: {6: 1}, 0: {1: 95}, 1: {1: 96}}

self = <phones.com_lgvx9700.Phone object at 0x05D775F0>

_cnt = 0

pb_entry = <phones.p_lgvx8550.pbfileentry object at 0x06993690>

pb_numbers = <phones.p_lgvx8550.pnfile object at 0x06DC4970>

ring_pathf = <phones.p_lgvx8550.PathIndexFile object at 0x06DC49D0>

result = Keys ['groups', 'ringtone-index', 'sync', 'uniqueserial', 'wallpaper-index']

{'sync': {'wallpaper': 'OVERWRITE', 'sms': 'MERGE', 'ringtone': 'OVERWRITE', 'ca

picid_pathf = <phones.p_lgvx8550.PathIndexFile object at 0x06885C10>

pb_entries = <phones.p_lgvx8550.pbfile object at 0x06993FB0>

_ices = Keys []

{}

Frame valid in phones\p_lgvx8550.pyo at line 607

self = <phones.p_lgvx8550.pbfileentry object at 0x06993690>

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